To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(107)
Positive reviews(6)
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Negative reviews(1)
Guest User
Standard Oceana Room Non smoking
Stayed in Oct 2024
Family
39 review
4.5/5
Great
Posted on Nov 3, 2024
It feels like the most family-friendly hotel in Guam, with a circus to watch at night and various water parks during the day.
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Guest User
Royal Deluxe two double Room Non smoking
Stayed in Mar 2024
Family
11 review
4.7/5
Amazing
Posted on Mar 8, 2024
This time we stayed for 3 nights with ocean view. The view was great on the 7th floor. As mentioned in the reviews, there were some places where I was concerned about the smell. In the room I stayed in, the pillow smelled like the soles of my feet. I brought deodorant with me, but it only worked a little. There was no musty smell. It was very convenient to have something to hang the laundry to dry. I brought some hangers with me, but I felt like I didn't have enough. If you are concerned about toothpaste, we recommend that you bring your own. The pool is well stocked, the staff are really kind, and I took a yoga class, which I was very satisfied with. There was a convenience store, and there was an ABC store right in front of me, so I didn't have any problems. I would like to use it again when I go to Guam.
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Guest User
Standard Oceana Room Non smoking
Stayed in Aug 2024
Family
1 review
1.2/5
Posted on Aug 23, 2024
The room was too dirty to relax.
Towels took a long time to arrive and I almost caught a cold.
Anyway, I never want to go there again.
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Fuleisinuojunwangwei
Superior Oceana Room 2 Double bed Non smoking
Stayed in Oct 2023
Family
28 review
5.0/5
Outstanding
Posted on Oct 3, 2023
PIC is the hotel with the most abundant parent-child facilities and the most fun in Guam, except that the room facilities are a bit outdated. The diverse activities and rich facilities in the water park allow parents to not worry about what their children want to play, as long as they relax and bask in the sun and listen to their laughter - swimming pools, water slides, water volleyball, and water basketball. Water tug-of-war, windsurfing, kayaking, floating harbor, and beach volleyball can all be played here. The hotel offers various instructional classes for beginners, including tennis. Snorkeling, sailing, etc. The hotel provides all entertainment equipment and coaches for free. Courses can be reserved in advance. Generally, the hotel can reserve the same day's courses in the morning. In addition to differences in room types, accommodation PICs are also divided into gold cards and silver cards. The main difference is that the gold card includes three meals, while the silver card only includes breakfast. When booking a room on Ctrip, you can only see the meal package price by selecting multiple days. Friends who want to spend time in PIC can choose the gold card. In this place where you can spend US dollars, you can buy three meals for a family with less than one thousand yuan a day. All the restaurants in PIC are of good quality! PIC has many delicious restaurants to choose from, including American, Western, Japanese, and buffets. The key is that an adult can bring a child under 11 years old to dine for free, and a family of four with two children does not need to pay extra for the child. It’s a waste. You can snorkel on the beach in the hotel here. There are many corals and small fish, but the corals are a bit badly damaged. Asian faces account for 80% of the tourists here, and more than 90% of them are Koreans. After three days in the hotel, I didn't meet anyone who spoke Chinese. During the National Day holiday, the country is crowded, and here everyone is surrounded by Smectas.
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6/12
형구
Superior Plus Oceana Room Non smoking
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
It was nice that the bedding was clean and the room was always clean.
The staff are also friendly.
I will visit again
thank you