Jl. Husein Sastranegara No.9, Prepedan, Kec. Kalideres, West Jakarta, Jakarta, Special Capital Region of Jakarta, 15127, IndonesiaView Hotel Details
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Swiss-Belinn Airport Jakarta Guest Reviews
4.1/5
Very Good
323 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.1
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All reviews(323)
Positive reviews(292)
Reviews with photos/video(65)
Close to airport(64)
Great service(56)
Offers pick-up/drop-offs(49)
Convenient location(44)
Easy to get around(41)
Awesome stay(39)
Awesome rooms(27)
Delicious breakfast(10)
Negative reviews(31)
FarekCamp
Superior Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Really love this hotel, i'm so happy to stay in this hotel love you so muh
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Dora Dora
Superior Double Room
Stayed in Aug 2024
Family
91 review
4.7/5
Amazing
Posted on Aug 27, 2024
simple hotel transit hotel but it serves the purpose, had a comfortable short stay, hotel staff are friendly, 10 to 15mins drive from airport.
Response from Property: Dear Guest,Thank you for the excellent rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Euodia
Superior Double Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Very nice staff, willing to pick up even it's quite late night, room also clean.
Will stay here again in the future trip.
Response from Property: Dear Guest,Thank you for the excellent rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Guest User
Superior Twin Room
Stayed in Aug 2024
Travel with friends
95 review
5.0/5
Outstanding
Posted on Sep 4, 2024
very convienent,they can arrange to pick up and send to airport
Response from Property: Dear Guest,Thank you for the positive rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Guest User
Superior Twin Room
Stayed in Jun 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Jun 25, 2024
The hotel is nice with a very stratergic place but i think regarding the cleaness, you’ve to double check. As I check in, I saw the freeze & the drawer still have rubbish from the previous customer. Well, others is okay but when it come to cleanliness it should be more alert by the management.
Response from Property: Dear Guest,Thank you for staying at Swiss-Belinn Airport Jakarta.We are very sorry to hear the unpleasant experience. Our Housekeeping Manager well aware of this matter and taking immediate improvement action. We are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regardsMarshel HendrikGeneral Manager
Muhammad
Superior Twin Room
Stayed in Jul 2024
Family
22 review
4.0/5
Very Good
Posted on Jul 13, 2024
Affordable and convenience hotel to access nearby facilities. Recommended.
Response from Property: Dear Guest,Thank you for the positive rating and comment for our hotel. We are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
SuperJoy-Charles
Superior Double Room
Stayed in Aug 2024
Business travelers
6 review
4.5/5
Great
Posted on Aug 12, 2024
The hotel is good,they supply free pick -up service.
Response from Property: Dear Guest,Thank you for the excellent rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Guest User
Superior Double Room
Stayed in Nov 2024
Family
6 review
2.7/5
Posted on Nov 16, 2024
Convenient location near the airport, but no hot water in the shower and no heating—disappointing stay.
Response from Property: Dear Guest,Thank you for staying at Swiss-Belinn Airport Jakarta.We are very sorry to hear the unpleasant experience. Our Chief Engineering well aware of this matter and taking immediate improvement action. We are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regardsMarshel HendrikGeneral Manager
Kemuning
Superior Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 29, 2024
The room was clean and neat. I booked the Room with breakfast, since I have early flight in the morning, then I did request my breakfast to go. They gave full packed Good Breakfast and I like it, thank you!! The Shuttle Bus was on time and clean.
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Norhaszjana
Superior Twin Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Recommended hotel. The hotel provided free airport transfer. Walking distance to Street food.
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
adnj
Superior Twin Room
Stayed in Nov 2024
Business travelers
6 review
4.5/5
Great
Posted on Nov 10, 2024
The staff is very friendly and if you book in advance they provide a free airport transfer.
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
HoOly
Superior Twin Room
Stayed in Feb 2024
Family
16 review
3.7/5
Posted on Feb 15, 2024
Hotel with great customer service team. We stay inside 2 single bed room. We have fantastic stay too. Refillable water jug, shampoo&soap. I support these actions as they are towards to environtmental friendly approach.there is aiport shuttle between hotel and jakarta airport.it is free of charge.only hoka bento reataurant nearby the area, it is for take away service only and not for dine in. Never notice there is cafe or supermarket nearby. Daan mogot mall is nearby but you will need to take a grab.
Response from Property: Dear Guest,Thank you for the positive rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
James Kartal
Superior Double Room
Stayed in Aug 2024
Business travelers
33 review
1.0/5
Posted on Aug 31, 2024
These ****** built this hotel in the middle of a slum area. It’s overpriced and the food is not good. I paid western prices for a coffee and nearly vomited at the first sip. Disgusting. Free airport shuttle was good at least. Sad
Response from Property: Dear Guest,Thank you for staying at Swiss-Belinn Airport Jakarta.We are very sorry to hear the unpleasant experience. Our Executive Chef well aware of this matter and taking immediate improvement action. We are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regardsMarshel HendrikGeneral Manager
Luca Bertinelli
Superior Double Room
Stayed in Aug 2024
Travel with friends
14 review
4.0/5
Very Good
Posted on Aug 16, 2024
Perfectly located if you are stopping over. Taxi drivers will probably try to overcharge you
Response from Property: Dear Guest,Thank you for the positive rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
RikainChina
Superior Twin Room
Stayed in Aug 2024
Family
22 review
4.0/5
Very Good
Posted on Aug 9, 2024
Comfortable beds, close to the airport. It is good for 1 night stay before or after flights.
Response from Property: Dear Guest,Thank you for the positive rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager