Atour Light Hotel (Tangshan Exhibition Center) Reviews
Atour Light Hotel (Tangshan Exhibition Center)
No.31 Jianshe North Road, Tangshan, ChinaView Hotel Details
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Atour Light Hotel (Tangshan Exhibition Center) Guest Reviews
4.8/5
Excellent
1407 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1407)
Positive reviews(1383)
Reviews with photos/video(93)
Delicious breakfast(323)
Friendly front desk staff(169)
Many amenities(122)
Convenient parking(87)
Good Internet(63)
Well designed(52)
Easy to call taxis(43)
Amazing natural light(29)
Negative reviews(24)
Siaw Hua
Stayed in May 2024
Family
35 review
Great
Posted on May 13, 2024
The few steps leading up to the entrance of the hotel ispose a hindrance especially for guests with luggage! Although a steep slope is provided alongside the stairs, it is of little help! An offer of assistance from the service staff will make all the difference 🤭
Response from Property: Hotel reply:
Dear Duoyou, thank you very much for staying at Atour Light Hotel Tangshan Convention and Exhibition Center. Duoer is deeply sorry for the bad experience you had during your stay. Duoer attaches great importance to the problem you raised, and immediately investigated and rectified it and made improvement measures. At the same time, it also strengthened the training of business standards for front desk and room partners. I hope you will come again and give Duoer a chance to improve. I express my sincere apologies to you again and hope to bring you better service next time.
Guest User
Stayed in May 2024
Family
2 review
Very Good
Posted on May 28, 2024
Roughly okay but the room is very small.
Raphus
Cozy Double Room
Stayed in Feb 2023
Solo travelers
33 review
Very Good
Posted on Feb 5, 2023
Nothing special, can't say it's worth the money.
Girls at the reception and cafe are very enthusiastic though ;)
Guest User
Stayed in Apr 2023
Business travelers
21 review
Outstanding
Posted on May 6, 2023
AAAAAAA
Laoyuzaibeijing
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 5, 2024
I came to Tangshan to take my kids to play during the May Day holiday. I was very satisfied with the Atour Hotel. It was very clean and the bed was very comfortable. The overall service was very good. I will continue to stay here when I come to play next time. The location is also very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!
Anonymous User
Stayed in Apr 2024
Family
7 review
Very Good
Posted on Apr 14, 2024
The hotel room is very small, completely different from the Atour Hotel I stayed in before, and parking is not very convenient, but the service attitude is very good and the breakfast is also delicious
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for staying at Atour Light Hotel Tangshan Convention and Exhibition Center. Duoer is deeply sorry for the bad experience you had during your stay. Duoer attaches great importance to the problem you raised, and immediately investigated and rectified it and made improvement measures. At the same time, it also strengthened the training of business standards for front desk and room partners. I hope you will come again and give Duoer a chance to improve. I express my sincere apologies to you again and hope to bring you better service next time.
Guest User
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 9, 2024
Highlights:
1. Breakfast is very rich, with Chinese and Western styles to meet different needs
2. It is very convenient for robots to deliver things to the guest room
3. The waiter will take the initiative to pour tea when checking in, and will give water to customers when checking out
Facilities and environment: The room is a bit compact and the hardware is a bit old
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!
DX33
Stayed in Apr 2024
Family
5 review
Posted on Apr 7, 2024
The decoration is really not very sophisticated. The formaldehyde smell is quite obvious in the public space.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for staying at Atour Light Hotel Tangshan Convention and Exhibition Center. Duoer is deeply sorry for the bad experience you had during your stay. Duoer attaches great importance to the problem you raised, and immediately investigated and rectified it and made improvement measures. At the same time, it also strengthened the training of business standards for front desk and room partners. I hope you will come again and give Duoer a chance to improve. I express my sincere apologies to you again and hope to bring you better service next time.
Guest User
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 10, 2024
Facilities: Complete, the equipment is new;
The overall environment is relatively comfortable
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!
Guest User
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 23, 2024
The hotel room is clean and comfortable. The breakfast is delicious with many varieties. There is also supper porridge in the evening. It is very considerate. I am very satisfied with my stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!
Guest User
Memory Standard Room
Stayed in Mar 2024
Business travelers
28 review
Very Good
Posted on Mar 22, 2024
The room is not big, the service and breakfast are OK. I stayed for one night on a business trip. The room is not big, the service and breakfast are OK. I stayed for one night on a business trip. The room is not big, the service and breakfast are OK. I stayed for one night on a business trip.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for staying at Atour Light Hotel Tangshan Convention and Exhibition Center. Duoer is deeply sorry for the bad experience you had during your stay. Duoer attaches great importance to the problem you raised, and immediately investigated and rectified it and made improvement measures. At the same time, it also strengthened the training of business standards for front desk and room partners. I hope you will come again and give Duoer a chance to improve. I express my sincere apologies to you again and hope to bring you better service next time.
Guest User
Cozy Double Room
Stayed in Feb 2024
Other
2 review
Outstanding
Posted on Feb 5, 2024
Quiet, clean, very close to the hospital, very convenient, a total of 6 floors, the whole building is Atour Hotel's rooms, not disturbed by other units. It is very convenient to take a taxi at the door, and there are also many buses and shared bicycles
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!
Zunjingdeyang
Cozy Double Room
Stayed in Jan 2024
Couples
1 review
Posted on Jan 8, 2024
The hotel is quite old, and some hardware equipment is not as good as new hotels, but fortunately the price is more cost-effective. There was also a small episode. The hair dryer in the hotel suddenly emitted sparks, but fortunately no one was fine. The hotel front desk teacher also showed corresponding concern and greetings. Overall 4 stars
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Zaixuedilixieshi
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Dec 10, 2023
The service attitude is very good. If there is any problem, they can help solve it quickly. The breakfast is also very good with a wide variety. There is a laundry room and parking lot. The room is very clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!
Xiaoyuxiansen
Stayed in Nov 2023
Business travelers
9 review
Outstanding
Posted on Nov 24, 2023
The hotel is comfortable and safe. It is simply a warm little world where people feel at home! Whether it's comfortable beds or safe facilities, it makes you feel at ease. Moreover, the staff here are very warm and friendly, and are always able to meet guests' needs in a timely manner. All in all, this is an ideal place to feel at home, comfortable and safe! The only drawback is that there are few parking spaces and inconvenient access.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with high-quality services. We very much welcome you regardless of business. Choose our hotel again for business or travel, and sincerely look forward to your visit again!