Hompton Hotel by The Beach

Hompton Hotel by The Beach Reviews

Hompton Hotel by The Beach

533, Jalan C M Hashim, Tanjung Tokong, Tanjung Bungah, Penang, 11200, MalaysiaView Hotel Details
Hompton Hotel by The Beach
Hompton Hotel by The BeachHompton Hotel by The BeachHompton Hotel by The Beach
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Hompton Hotel by The Beach Guest Reviews

4.5/5
Great
576 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(576)
Positive reviews(564)
Reviews with photos/video(262)
Delicious breakfast(86)
Nice sea view(63)
Convenient location(60)
Close to beach(43)
Perfect for families(13)
Delicious buffet(13)
Tasty restaurant(7)
Stayed multiple times(5)
Negative reviews(12)
Isaac Yim
Deluxe Room
Stayed in Jun 2024
Couples
18 review
4.5/5
Great
Posted on Jul 1, 2024
Vibe was great, love their catchy song. However did had an issue with our aircon on the first night which they tried to resolve but didnt manage to. However when we brought it up again the next day they upgraded us to a suite and the view was amazing. Through and through very happy and grateful for the staffs as their amazing hospitality. And again their song is very catchy 🫶🏻
Response from Property: Dear Isaac Yim,Thank you for your feedback! We're glad to hear you enjoyed the vibe and catchy song at our hotel. We apologize for the issue with the air conditioning on your first night but are pleased that we could resolve it by upgrading you to a suite with an amazing view. Your appreciation of our staff's hospitality means a lot to us. We look forward to welcoming you back for another enjoyable stay.Best regards, Hompton Management Team
Fong Kie
Family Two-bedroom Suite
Stayed in Jul 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jul 10, 2024
Good location, like the beach and swimming pool , close to beach and see sunset
Response from Property: Dear Fong Kie,Thank you for your kind review. We're delighted to hear that you enjoyed our excellent location, the beach, swimming pool, and beautiful sunsets. We look forward to welcoming you back for another enjoyable stay.Warm regards, Hompton Management Team
Wafiq R
Deluxe Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Best value for money hotel in Penang. Great location, infiniti pool, high ceiling, TV channels work, personal coffee machine, free mini bar items, quality shower gel, and many more.
Response from Property: Dear Guest,Thank you for your glowing review! We're thrilled to hear that you found our hotel to be the best value for money in Penang and that you enjoyed our great location, infinity pool, amenities like the personal coffee machine and free mini bar items, as well as the quality shower gel. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.Best regards,Hompton Management Team
Guest User
Deluxe Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 3, 2024
This is my second time staying in this hotel within less than 3months! I just love it And I’m fact this time I came with my sister’s family as well and they are equally love it! The staff are very friendly and professional! As the hotel has high occupancy rate, we had problem with hotel parking however the hotel security manage to help and accommodate our needs! That’s what we look for when you come for vacation comfort and friendly people around you! Just look at the pictures that I took from my room! Can you beat that? It is just wow experience Will I come back again? You bet ❤️
Response from Property: Dear Guest,Thank you so much for your heartfelt feedback! We're thrilled to hear that you've had such a wonderful experience during your recent stays with us. It's fantastic to know that both you and your sister's family loved the hotel and enjoyed the friendly and professional service provided by our staff. We're glad that our team could assist you with the parking issue and ensure your comfort during your vacation.The pictures you shared are indeed stunning, and we're delighted that you had such a "wow" experience with us. We're looking forward to welcoming you back again soon for another memorable stay. Your continued support means the world to us!Best regards,Hompton Management Team
Catmeow
Deluxe Room
Stayed in Jul 2024
Friends
2 review
4.7/5
Amazing
Posted on Jul 5, 2024
only the room facilities need repair.. overall still not bad..
Response from Property: Dear Catmeow,Thank you for your feedback. We appreciate your kind words about your overall experience. We apologize for any inconvenience caused by the room facilities and will address these issues promptly. We look forward to welcoming you back for an improved stay.Warm regards, Hompton Management Team
mohd arobi awang
Premium Supreme Suite
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Stayed at Premium Supreme Suite with wife & 2 children. Overall it was a great experience. The room & bathroom are spacious. Love the room layout which has a partition between the king & bunk bed. The kids love the bunk bed. The sea view is breathtaking. The staffs also very friendly & helpful. The bellboy did a good job explaining how to use a coffee maker, TV, etc. Thanks for the complimentary minibar as well. Will surely come back if we go to Penang again in the future.
Response from Property: Dear mohd arobi awang,Thank you for sharing your wonderful experience with us! We're delighted to hear that you and your family enjoyed your stay in our Premium Supreme Suite. It's fantastic to know that you appreciated the spacious room and bathroom, as well as the thoughtful room layout with a partition between the king and bunk bed. We're glad to hear that your kids loved the bunk bed and that you all enjoyed the breathtaking sea view. It's great to hear that our staff were friendly, helpful, and provided excellent service, including assistance with amenities in the room. We're also pleased that you enjoyed the complimentary minibar. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay when you visit Penang in the future.Best Regards,Hompton Management Team
RidzuanShah
Deluxe Room
Stayed in May 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on May 9, 2024
I had a thoroughly pleasant experience. The hotel's location, right by the beach, provided a serene and relaxing atmosphere. The staff were incredibly friendly and accommodating, making me feel welcomed from the moment I arrived. The room was clean, comfortable, and well-appointed, offering a stunning view of the ocean. The hotel's facilities, including the swimming pool and fitness center, were top-notch and added to the overall enjoyment of my stay. I would highly recommend Hompton by the Beach Penang to anyone looking for a peaceful and enjoyable getaway.
Response from Property: Dear RidzuanShah,Thank you for your glowing review! We're thrilled to hear that you had a thoroughly pleasant experience during your stay with us. It's wonderful to know that you enjoyed our hotel's serene beachfront location, friendly and accommodating staff, and clean, comfortable rooms with stunning ocean views. We're delighted that our facilities, including the swimming pool and fitness center, added to the enjoyment of your stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another peaceful and enjoyable getaway in the future.Best Regards,Hompton Management Team
CM Low
Supreme Room
Stayed in May 2024
Friends
3 review
3.5/5
Posted on May 15, 2024
The room is big and have food court front hotel but cleanliness still need to improve
Response from Property: Dear CM Low,Thank you for your feedback. We're pleased to hear that you enjoyed the spacious room and the convenience of the food court in front of the hotel. We apologize for any cleanliness issues you encountered and will address this with our housekeeping team to ensure improvements are made.We appreciate your comments and hope to have the opportunity to provide you with a better experience on your next visit.Best regards, Hompton Management Team
Hafizul Azizi
Deluxe Room
Stayed in Jun 2024
Friends
15 review
4.5/5
Great
Posted on Jun 9, 2024
Nice place to enjoy a short vacation with friends and family
Response from Property: Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed your short vacation with friends and family at our hotel. We hope you made wonderful memories, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hompton Management Team
Anonymous User
Family Two-bedroom Suite
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 30, 2024
Booked a suite room. It’s a connecting room and all the food in mini bar is included. Love the sea view. And it’s spacious The swimming pool is not big but it’s easy to access to the beach, it’s just below the hotel
Response from Property: Dear Guest,Thank you for your feedback. We're delighted to hear that you enjoyed your suite room with its connecting feature and inclusive minibar items. We're glad you loved the sea view and found the room spacious. It's great to know that you found it easy to access the beach from our hotel. We appreciate your insights and hope to welcome you back for another enjoyable stay.Best Regards,Hompton Management Team
Anonymous User
Deluxe Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 28, 2024
This is my second time staying in this hotel, and this round, with my partner. Overall good but little things to improve. Service is good. Amenities and facilities provided are quite complete for the price paid. However, in terms of the room, we had faulty bidet which caused discomfort when used. Dirty cups were not washed which left obvious/fresh stains. Other than that, satisfying for a short stay. Will definitely pay another visit but hoping the quality and service remains.
Response from Property: Dear Guest,Thank you for choosing to stay with us again and for providing your valuable feedback. We're glad to hear that you found our service good and amenities satisfactory. However, we apologize for the issues you encountered with the faulty bidet and the cleanliness of the cups. Your comments will be addressed with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best Regards,Hompton Management Team
QS Chai
Family Two-bedroom Suite
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 11, 2024
This hotel exactly located at beach side, with an open deck on level 1 for functions and chilling. Infinity swimming and gymnasium located at level 10. Restaurant and buffet lounge located at level 11. Have very nice sea viewing, can hear the sea waves sound like hear music and can count the stars even lying on bed. Room size is big and clean.
6/11
Response from Property: Dear Guest,Thank you for your detailed feedback! We're thrilled you enjoyed our beachside location, open deck, infinity swimming pool, gymnasium, and the stunning sea views from your room. It sounds like you had a memorable experience, and we hope to welcome you back for another wonderful stay! Best regards, Hompton Management Team
elynliing
Deluxe Room
Stayed in Mar 2024
Friends
8 review
4.7/5
Amazing
Posted on Mar 15, 2024
My friend and I like Hompton Hotel very much! It was our first time visit and we were really enjoy staying there. Love the pool and steam room. We went for gym as well. Although the facilities are not as huge as other hotel, but it was just nice for two of us to enjoy all the facilities. We were able to catch both sunrise and sunset at Hompton Hotel.
Response from Property: Dear Guest,We're thrilled to hear that you and your friend enjoyed your stay at Hompton Hotel! It's wonderful to know that you had a great time using the pool, steam room, and gym. We're glad that our facilities were just right for your needs and that you were able to experience both sunrise and sunset during your visit. Thank you for choosing us, and we look forward to welcoming you back again in the future! Best regards, Hompton Management Team
Guest User
Deluxe Room
Stayed in Mar 2024
Couples
2 review
3.5/5
Posted on Mar 13, 2024
The Hotel was all in all a good experience with a few drawbacks. The drain pipe of our room was clogged, so the water Stands in our Bathroom After using the shower or sink. Great view from our room on the 27th floor. The employees of the Hotel were very friendly and courteous. Great bar outside of the Hotel at the Beach In Front of the Hotel There is a Food market where you can Buy streetfood.
Response from Property: Dear Guest,Thank you for your feedback! We're glad you enjoyed the great view from your room and appreciated the friendly service from our staff. We apologize for the inconvenience with the drain pipe and will address it promptly. We're also delighted you had a chance to explore the food court nearby. We hope to welcome you back for an even better experience in the future! Best regards, Hompton Management Team
MiffyOnTravel
Family Two-bedroom Suite
Stayed in May 2024
Family
8 review
4.7/5
Amazing
Posted on May 6, 2024
Like their full sea view. Such a relaxing and beautiful view
Response from Property: Dear Guest,We're delighted to hear that you enjoyed the full sea view from your room! It's wonderful to know that you found it relaxing and beautiful. We strive to provide our guests with memorable experiences, and we're glad we could contribute to your enjoyment. We hope to welcome you back for another relaxing stay in the future.Best Regards,Hompton Management Team