ASTON Tanjung Pinang Hotel & Conference Center Reviews

Response from Property: Dear 高级房,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and that you found our breakfast and staff to your liking. We're also glad you were able to take advantage of the free entry to Trans Studio theme park nearby. We hope to welcome you back again soon!Best Regards,ASTON Tanjungpinang

Response from Property: Dear Guest,Thank you for sharing your wonderful experience! It's fantastic that you enjoyed the diverse food options and experienced excellent service. The warm morning greetings and the room upgrade surely made your stay memorable. We'd be thrilled to have you stay with us again in the future!Best Regards,ASTON Tanjungpinang

Response from Property: Dear creativesystem,Thank you for choosing ASTON Tanjungpinang Hotel & Conference Center.I'm thrilled you found our place cozy for a relaxing staycation! It's wonderful to hear that you enjoyed our breakfast selection, especially the variety of Indonesian food. Your feedback means a lot, and we're delighted to have provided a great experience. We hope to welcome you back soon for another enjoyable stay!Best Regards,ASTON Tanjungpinang

Response from Property: Dear Mrs. Hilaria , Your kind words mean a lot to us! We're delighted to hear that your mother-in-law had a wonderful stay at Aston. Making our guests feel happy and comfortable is what we strive for, and we're thrilled to have achieved that for her. Thank you for trusting us with her accommodation, and we hope to have the pleasure of welcoming her back for another enjoyable stay soon. If there's anything we can do to enhance her experience further, please feel free to let us know. We're here to ensure her next stay is just as memorable!Sincerely,ASTON Tanjungpinang

Response from Property: Dear Our Beloved Guest,Thank you so much for taking the time to share your experience with us! We're thrilled that you found our staff to be friendly and that you enjoyed our breakfast offerings, particularly the coffee. It's always rewarding for us to hear when our guests appreciate the little details. Your satisfaction is our priority, and we can't wait to have the pleasure of hosting you again soon. If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. We're here to make your stay even more enjoyable!Sincerely,ASTON Tanjungpinang.

Response from Property: Dear RA,Thank you for Choosing ASTON Tanjungpinang Hotel & Conference Center. I appreciate your feedback. I'm sorry to hear about the issue with the shower head, and I'm glad you enjoyed the breakfast variety. Your comments are valuable and will be shared with our team for improvement. If there's anything specific we can do to make your next stay more comfortable, please let us know. We hope to have the opportunity to welcome you back for an even better experience.Best Regards,ASTON Tanjungpinang

Response from Property: Dear Mr.eanne Ong HorneThank you for your comment. We take customer satisfaction seriously and we are glad to hear from you.First, I would like to apologize for the inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve all the things you have mentioned. We understand how important a comfortable and clean stay is to our guests, and it appears we fell short in this regard.Please be assured that we take this matter very seriously about improving the air freshner and carpets that we are know working on it in the rooms.And we will immediately take steps to rectify the situation.We take additional measures to ensure the highest level of quality.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know. We appreciate your understanding and hope that you will give us the opportunity to make this right.Best Regards,ASTON Tanjungpinang

Response from Property: Dear Guest User,Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, ASTON Tanjungpinang

Response from Property: Dear Bin Abdurrahmna,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and appreciated our complimentary breakfast. We're thrilled to know that you had a positive experience with us. We look forward to welcoming you back again on your next visit. If there's anything specific you'd like us to prepare for your next stay, please don't hesitate to reach out. Safe travels, and we can't wait to host you again soon!Best Regards,ASTON Tanjungpinang

Response from Property: Dear Nurul A karim,I appreciate your feedback. We're glad you found the hotel satisfactory, but I'm sorry to hear that the breakfast spread didn't meet your expectations. Your input is valuable, and we'll definitely take it into consideration to improve and offer a better breakfast experience for our guests. If there's anything specific you'd like to see in our breakfast options, we'd love to hear more. Thank you for staying with us, and we hope to exceed your expectations on your next visit.Best Regards,ASTON Tanjungpinang

Response from Property: Dear Guest User,First of all, thank you very much for choosing ASTON Tanjungpinang Hotel & Conference Center for your choice of destination. It is very unfortunate that it was an unpleasant experience stay for you, and I deeply apologised for the bad experienced you had. We will take it seriously to the several points that you have mentioned to the related department and make sure it will follow up immediately. We hope you will give us an another chance for your future stay to be at ASTON Tanjungpinang Hotel and Conference Center. Hope you will come back and visit us soon. Best Regards, ASTON Tanjungpinang

Response from Property: Dear AndySoh60,First of all, thank you very much for choosing ASTON Tanjungpinang Hotel & Conference Center for your choice of destination.It is very unfortunate that it was an unpleasant experience stay for you, and I deeply apologised for the bad experienced you had. We will take it seriously to the several points that you have mentioned to the related department and make sure it will follow up immediately. We hope you will give us an another chance for your future stay to be at ASTON Tanjungpinang Hotel and Conference Center. Hope you will come back and visit us soon.Best Regards,ASTON Tanjungpinang

Response from Property: Dear Kwan Khoo,Thank you for staying with us and sharing your recent stay experience at ASTON Tanjungpinang Hotel & Conference Center! Thank you very much for taking the time to share your experience through Ctrip.Hope you will come back and visit us soon.Best Regards,ASTON Tanjungpinang

Response from Property: Dear Guest, Thank you for staying with us and sharing your recent stay experience at ASTON Tanjungpinang Hotel & Conference Center! We are pleased to learn that our staff made your stay pleasant. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are also grateful for your great comments about our swimming pool and friendly staff. I will make sure that your comment is forwarded to the team. We are looking forward to welcome you back soon!Best RegardsManagementASTON Tanjungpinang