Discovery Parks - Barossa Valley

Service was frustrating and lacking. As we were arriving late, we called several times before we heard back. When we finally spoke to them, we were told we would recieve a text detailing check-in process, this never happened. When we arrived and finally spoke to a gentlemen, who was actually quite helpful, thankfully, we had to find our way around the park to our accommodation. When we did find our parking spot, we had to walk a reasonable distance, which initially was quite in an unlight area. Would not have liked to have been an senior citizen. We also tried to book another night and were told we would need to be moved as others had booked. They also seem inflexible with booking arrangements.

Clean showers and toilets, basic cabin but good value

The park was extremely packed. The day we arrived, construction was going on near our site, which was very noisy. The facilities were clean and well-maintained. Unfortunately, the main road runs right at the back of the park and is very busy. Tunanda and the surrounding area are very beautiful and well worth a visit.

This place is really nice. We have a powered site and have found the sites to be a good size, the ground is a little bare where the grass has died after the summer but this has not altered my opinion of the park. The ablutions are possibly the best I have had the pleasure of using. It has restored my faith in G'day Parks (after an unpleasant one in Nowra). The camp kitchen is large and can seat many people if needed. Also the outdoor BBQ area is under cover and also has good seating. Good playground and pool if that's what you are looking for.

Unfortunately our mini holiday was soured by the Receptionist "Leah" who was very unfriendly and threatening. "Leah" tried to use her "power trip" by blaming "her Trainee" (who was quite lovely - "Leah" did not refer her by using her name) & threatened to have one of our cars removed after I was being very transparent by politely asking her permission when showing her a photo & expressing my cooperation anyway. Poor "hospitality" Leah! Maybe you should be swapping your job positions with "Your Trainee".

Today the caretaker was not willing or able to let us in to the camping at 5:45 pm. The rude answer on the phone was: „ Oh sorry, we closed at 5 pm; if you haven‘t booked in advance we are not willing to let you in!“ Absolutely customer unfriendly from this lazy caretaker. Avoid this campground! They are not worth your money!

We spent Christmas at the Glamping area, It was an awesome experienced. The park has lots of activities and it was family friendly, staff were helpful, the tent was clean and modern. Will definitely come back again. The only downside was the swimming pool in the Glamping site was not cleaned and needed attention. Other than that we had lots of fun inside the Park. It was also a short drive to the Whispering Wall and vineyards.

We arrived after hours, check in explained well Big park close to town Well equipped for families but we also enjoyed it as a couple We had a powered camp-site with enquire Pool, games room, jumping pillow and great camp kitchens Amenities very clean Friendly staff Highly recommend

Stayed solo in the adults only Glamping Tents for 3 nights given that a couple of people had recommended these to me so wanted to try them out. Whilst I appreciated the fridge, kitchen sink, toilet and shower, I hadn't appreciated that there was no tv or radio and only patchy internet, however you don't have tv or radio when camping, so it fits and it was a good (but unplanned) detox as well. There is a common area and fire pit and I encourage you to use them and get to know your fellow neighbours/guests. By the third night we had such a great community going and I made a number of new friends where we would arrange to meet and eat dinner together (there are also communal bbqs) and try each other's wines. Travelling solo this was such a special time for me to connect with others. Couple of points of feedback to Discovery Parks: it is a bit of a trek from the carpark to the tents which required numerous walks back and forth given that there were bollards that prevented you driving to the tent and unloading or reloading your car there (and then parking your car in the carpark). I saw that Park staff removed the bollards for some senior guests checking in, which I am sure was appreciated, but this could be proactively done more often (and might assist with timely checkouts as well). On the day I checked out there were at least 6 other tent occupants checking out and we discussed this bugbear the night before. Someone tried to ring Park staff to suggest this but the phone continually rang out so that wasn't heaps helpful. Another guest was confused by the mention of multimedia facilities for the tents (refer Discovery Parks website) - none of us knew what this was so this could be clarified. Finally, the common seating area is great and we definitely utilised the heaters but were surprised that there were no ceiling fans, and found that a bit odd, and perhaps that could be rectified in the future.