Guest User
August 30, 2024
On August 26, 2024, the service of the front desk sister who worked the morning shift was very poor. I paid one night in advance and said that I would delay check-out until 13:00. However, at 12:30 on the 26th, I was hit by this sister with a rude attitude. The room asked for check-out, I said, isn't it until 13:00? She replied rudely that this was a reminder call, and then hung up immediately. At 13:00, when I was unpacking my luggage and leaving, the phone rang immediately, even before I even hung up the elevator. Is this a debt collection call?
When I went downstairs, I politely asked the front desk to help call a car to the airport. Because I didn't know who was on the phone, I was not rude to him.
As a result, during the process of calling for a taxi, the waiter was completely devoid of the proper manners. He even shouted at me and my daughter to sit next to us, saying that he would call me when the taxi arrived.
Anyway, they didn’t tell me the price, and I didn’t agree to it, so I called a car. I didn’t think much about it at that time, because I was sorting out my daughter’s things, and I called a 7-passenger car for a friend last night, which cost only NT$750. , I thought it should be this price, because when I arrived on the first day, it was only 720 to sit in the hotel at the airport.
As a result, as soon as I got in the car, the driver looked curious and asked me why I called his car. When I asked, the driver said that his company’s prices were all NT$1,000, which was the most expensive, and the car was not in special condition. Well, at that time I understood that it was the good thing that young lady did.
The driver also asked why the front desk didn't negotiate the price with me. He made me angry. It wasn't about the money, but why they were trying to trick me like this.
** There is no problem with the hotel, and there is no problem with other waiters **
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