To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(227)
Positive reviews(225)
Reviews with photos/video(68)
Easy to get around(16)
Large rooms(15)
Would stay again(13)
Close to train station(11)
Tasty food(10)
Nice bathtub(9)
Perfect for kids(6)
Delicious buffet(4)
Negative reviews(2)
Thoe Fong
Deluxe Double Room
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Dec 29, 2024
Overall the stay is good. For those who travel with small child (mine is 10 months old) please bring your own towel for your child, the hotel request NT$50 for extra towel. They have a electric water machine in each room, remember to turn on the machine as I not aware and need to wait for 5-10 minutes for the hot water.....
They've various of food for breakfast but my personal opinion it was so so.
Yukki Bukii
Special Double Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Good room and clean
Guest User
Special Double Room
Stayed in May 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 10, 2024
The hotel lobby and the attitude of the front-desk staff is a bit disappointed. But the room status, size, amenities and breakfast varieties make up the scores so making this stay rated at 70% satisfaction. Watch the steps when walk in and out of the hotel lobby from outside. There is height difference between the lobby floor and the exterior foyer floor. There is nearby convenient store (7-11) and there is a shortcut to a near by hidden bar. The bar is a great place after 8pm and they only has 15 seats. Let me know if u want to go this hidden bar.
Back to the hotel, the room’s sound proofing is good. Did not hear any strange noice from next doors at night😬😬. The picture is what i had in the balcony. It is a clean balcony. Try ask for higher floor in ur booking so ur view is not obstructed. I was placed at 9th floor. Pls ensure u r booking the Bentley hotel and not the Benz hotel. These 2 hotel has huge difference.
Wai Tak
Deluxe Double Room
Stayed in Oct 2024
Couples
5 review
3.2/5
Posted on Nov 16, 2024
Overall are acceptable with this pricing and location, but the staffs in the hotel are not friendly. None of the staffs will great you or smile to you, they are like try to avoid anything that could add on to their current responsibility, will not offer any help to the guest.
And the cleaning of room is upon request, and it will only replace towels and empty the dust bin only. No vacuum and floor cleaning or toilet wash provided, as claimed by the front desk. So you have to keep it clean during your stay by yourself.
Pei Wen Ong
Special Double Room
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 9, 2024
The water dispenser in the room is so convenient. The bathroom is very spacious. Room is generally clean. Very value for money.
Guest User
Special Double Room
Stayed in Sep 2024
Solo travelers
2 review
3.5/5
Posted on Nov 5, 2024
The hotel does not provide ironing facilities. No way to iron my dress!
Cloverloves
Special Double Room
Stayed in Mar 2024
Couples
3 review
4.2/5
Very Good
Posted on May 19, 2024
Stay for a night, the room was quite nice. Honestly, for a night's stay, everything is good.
Alice Lean
Deluxe Double Room
Stayed in Feb 2024
Business travelers
1 review
4.5/5
Great
Posted on May 16, 2024
The service was exceptional. From the moment I arrived, the staff were friendly and attentive. The check-in process was smooth and efficient, and throughout my stay, any requests or inquiries were handled promptly and professionally. The concierge was particularly helpful in arranging activities and providing local recommendations.
Anonymous User
Special Double Room
Stayed in Oct 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 2, 2023
Very clean and spacious room
Tung
Deluxe Double Room
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Fast and easy check in and check out.
Kinnie Kong
Special Double Room
Stayed in Dec 2022
Couples
36 review
5.0/5
Outstanding
Posted on Jan 4, 2023
The Bentley hotel is a very cosy comfortable place. Big rooms, huge TV screen and even a jacuzzi bathroom for just less than $100 a night. So affordable, further more there is also a gym and a buffet breakfast here too
6/17
JUN BIN MARCUS
Cozy Quad Room
Stayed in Jan 2025
Family
14 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Overall great
Anonymous User
Standard Double Room (with garage)
Stayed in Sep 2023
Couples
4 review
4.5/5
Great
Posted on Oct 15, 2023
Really nice. The facilities are very clean . Must recommend 😍
Haoxuan
Standard Double Room (with garage)
Stayed in Dec 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jan 18, 2025
good!
Anonymous User
Deluxe Double Room
Stayed in Nov 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2022
Friendly staff, clean room, prime location near train station. I would def come back!