A decent, centrally-located hotel with spacious rooms. However, there were many little things that added up to a negative experience for me and I won't stay here again. PROS Pool, air conditioning, very close to central park (Parque Miguel Hidalgo), good pillows, big rooms, restaurant on-site CONS The pool was full of screaming kids most of the time. The first room they put me in was 103 and the door opened directly onto the pool. The noise was atrocious so on my second day I asked to be moved to a quieter room, which the staff did quickly and with many apologies. They put me on the third floor, room 301, but because the pool is in an open-air section in the center of the hotel, the noise echoed all over the property. Quieter, but definitely not tranquil. The bed gave me a back ache. It only had one sheet and a very thin plasticky coverlet. The air conditioning had two settings -- FULL blast or off. So I either froze or roasted. The shower couldn't maintain a steady temperature. Towels were scratchy. No hand towel. There was no bottled water in the room and no agua pura dispenser in the lobby. This is something I've seen often at other hotels in Mexico and I missed having access to drinking water. There is an OXXO convenience store only steps away though. STAIRS -- this hotel is not mobility-friendly. There is a big set of stairs even to get to reception. Avoid if you have knee problems. Summary: there are better hotels in the same area. Skip this one unless you have kids and want a pool for them.
41 Reviews