TUI BLUE Playa Feliz

We had a fabulous weeks break at the Playa Feliz. Hotel was clean, room was lovely. The bar staff at the pool bar especially one, really made it, very friendly, great with the kids and so friendly. The waiter staff in the Playa feliz restaurant were just fab. They doted on my little boy and really helped in situations where he was becoming unsettled or restless - the chef was amazing! made him a lovely dinosaur out of fruit and vegetables which he was just a amazed at. Kids club’ staff were fantastic. My youngest was a little worried to begin with but by day 3, he loved it (he’s even asked to go now, when at home!). Our 7 year old LOVED the hotel, kids club, the slides, everything & made a friend while we were away. Entertainment team were outstanding, we’ve done TUI blues before but the entertainment stood out here - they really work so hard and deserve a huge pay rise! As we were leaving, one lady (I have forgotten here name, forgive me!) came over for a chat on her day off, hugged me and waved us off, just unmatched customer interaction. Bamse & Captain T came round often and this made our little boys holiday. The hotels location was lovely. Seafront, rather than beachfront. We were lucky to have a room next to the pool and we sat at night listening to the ocean. Food was slightly not to our taste but we always found something to eat. I really cannot fault it. Will return.

Very pleasant place, super care about clients needs. Great service. One of the best hotels for me. WiFi very strong, Apartments good enough for 4 persons, close to the beach, grass, trees, things that makes you relax. Possible to be far away from the pool :)

First of all, there was a lot of negativity for this hotel in reviews I read, this was concerning but don't let it put you off. We had a great time and the hotel is lovely. There are a lot of positives, but some things to be aware of before booking. The hotel is made up of 4 hotels, Playa Feliz, Tres Vidas, Las Pitas and then Orquidia. The Orquidia is the main hotel which has 2 large pools and a splash park for children and/or babies. It also has the entertainment which is indoors with a large stage, a bar and also a snack bar within. All of this is included in your inclusive stay at Playa Feliz. Tres Vidas and Las Pitas do not have their own pool and use the facilities at Orquidea - yes it does get busy there! However, Playa Feliz has it's own pool which opens at around 8.30 but there was one cleaner who was very strict about no one going on beds until 9am. But other than this, it is much more chilled and no mad rush for sunbeds, plenty of space and plenty of parasols (which are non-moveable). It also has it's own snack bar where you can get food, coffee, beer, soft drinks but additionally has a manned bar too. The snack bar offered limited choice of food and I would have liked to see them offer more simpler foods for the kids like nuggets, sausage, burgers. The food here is ok, it gets put out and regularly checked on, so is not amazing but ok for something quick to eat if you don't want to go elsewhere. We went to Orquidia, for the snack bar up there most days and this offered a lot more, freshly made chicken burgers, toasties etc. The accomodation at the Playa Feliz was lovely, rooms 1-40 are ground level appartments and are very close to the pool (I mean the front door to the pool edge was 10-15metres away), this was great as we could pop back and fore so easily whenever we needed to. The rooms were lovely and clean, Aircon worked well. The room had 2 single beds pushed together in the back bedroom and then the (large) couch had a slide out bed underneath it. Kitchen had a fridge, microwave and cupboards filled with plates and cutlery etc - everything you may need. Rooms were cleaned every other day unless asked but when we did ask, it was no problem at all and the job they did cleaning was very good. I did notice that the Playa Feliz is made up of about 200 apartments, not all of these are holidaymakers, there are quite a few privately owned it seemed, no issues with this but something I have never seen before ina TUI blue resort. The hotel had low key entertainment in the day but there were things going on. This included water polo, character poolside walks, water aerobics and Aqua board yoga which is a lot more fun to watch than it is to do! There was also a lot going on in the Orquidia but the pools were much busier. The was a foam party which we went to and it was great fun. TIP: Download the TUI Blue app, on there you can find out the full entertainment schedule in both the Playa Feliz and Orquidia. The main Orquidia hot

Struggling to find any faults with our holiday. Flights, transfers, apartment, food and pool were all fantastic and worked really well for us as a family of four with a 6 year old and 2 year old. Breakfast at the Playa Feliz was excellent and lunch and dinner at the hotel next door was sometimes busy but always tasty and fresh with lots of options for kids. Our apartment was clean and modern with a very useful fridge and cooking facilities to make food for the youngest. There was effective air con, lots of hot water for warm showers and regular cleaning from friendly staff. All the TUI reps were brilliant - from getting everyone dancing in the pool to games like water polo and going above and beyond performing in the evening entertainment at the Orquidea - they were always smiling, happy and dedicated to making this a holiday to remember. We'd definitely recommend this holiday and would like to come back!