Hotel SB Ciutat Tarragona

We always stay in this hotel when visiting for work, it's a great location and staff is always helpfull. We will continue to stay in this hotel in the future.

Stayed for a night on our road trip. Booked because of location and the 4 star rating but disappointed with the hotel. Room was ill prepared ; air-cond cannot turn on as the mains power switch was tripped and room dim as two lamps needed new bulbs. However, Staff was quick to resolve these, but should not need to for a 4 star hotel. The floor needed mopping to walk barefoot. Breakfast was good with a good spread. Overall I would rate it 3 stars for a hotel that has seen better days.

This hotel has some good points which give it, it’s value for money, but lots which it fails for in expectations. The positive is, if you’re driving or arriving by bus, it’s centrally located, too of the Ramblas and above the bus station. It has parking at 17 a day. The reception and staff are polite and speak very good English. A 20 minute straight walk will get you to the beach and train station. The rooms are modern and spacious, with a free toothbrush kit and shower gel provided. However…the down grade are for a few reasons. The room which writes on its fridge, free water, there was none. There is no tea/coffee either to make. The gym and pool, which helps the hotel get its star rating, we’re both closed for servicing. These are services that are meant to be included in the price but failed, but there is no notice or discount to reflect the short coming. The real failing is, the hotel is based in and around a major junction and in the city. The windows are NOT sound proof and the traffic can be easily heard. The rooms adjacent can be easily heard too. I was woke at 6am by my neighbours alarm clock, which they took a good 30+60 seconds to switch off. Maybe 30 mins later, someone was knocking on what sounded like the other neighbours door, with their keycard, this went on for 5 minutes and woke my partner too. Since being awake someone is dragging their chair back and forth and can be clearly heard and very noisy. I can hear people’s voices [not clearly) in the street outside In summary, facility’s and expectations are not working and not being upheld. Soundproofing needs a massive improvement with windows and perhaps carpets to buffer neighbouring clients. Location is centralised dependant on your needs, but sleep and rest is difficult due to the ambient noise of the street and clients.