Dorpat Hotel Reviews
Dorpat Hotel
Soola 6, Tartu, Tartumaa, 51014, EstoniaView Hotel Details
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Dorpat Hotel Guest Reviews
4.3/5
Very Good
56 review
Verified reviewsLocation4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(56)
Positive reviews(51)
Reviews with photos/video(7)
Negative reviews(5)
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
5 review
Very Good
Posted on Dec 14, 2023
The Hotel is in center of Tartu, if you travel by car, need to pay for parking separately. There is very delicious breakfast. Hotel personal is very kind
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
1 review
Very Good
Posted on May 27, 2024
Ok central place
Guest User
Standard Double Room
Stayed in Sep 2023
Solo travelers
4 review
Outstanding
Posted on Sep 14, 2023
Super
Guest User
Standard Double or Twin Room
Stayed in Mar 2024
Solo travelers
4 review
Outstanding
Posted on Mar 22, 2024
The room is right next to the long-distance bus station and within walking distance of several shopping malls. The room is clean and comfortable, and the breakfast is also very good.
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Guest User
Stayed in Mar 2024
Other
0 review
Very Good
Posted on Mar 1, 2024
Well located 197 room hotel close to shopping centre and river also next door to bus station although 20 minutes walk from the trains. Comfortable rooms with windows that open, but A/C if needed. We spent two night here and the room rate included breakfast. A sign at the entrance to the breakfast room suggested coming early (7am- 8am) when the numbers would be low, in other words calm, however arriving at 7.15 it was already impossibly crowded and with tables being placed together canteen style, there was little space for a relaxed meal as everyone was packed in together. It would be difficult to imagine then what it was going to be like doing the ‘busy’ period. This may be caused by coach parties or people reading the sign and coming early seeking a peaceful start to the day!
Response from Property: Hello! Thank you for choosing to stay at Dorpat Hotel and taking your time to write us a review. We are glad you enjoyed your stay with us and we are looking forward to welcome you back any time soon! Best wishes, Hotel Dorpat Team
Guest User
Stayed in Jun 2024
Couples
0 review
Posted on Jun 30, 2024
Basic hotel on the edge of Old Town Tartu. Good location, decent rooms and decent breakfast. Helpful staff. BUT it was warm in Tartu during our visit, and the AC in our room (and throughout the hotel) did not work. Room was hot and stuffy all night. Staff said the AC had failed. Pretty odd for an almost- new hotel.
Protravellers
Stayed in Jun 2024
Friends
Posted on Jun 19, 2024
One of largest hotels in Tarto and that means a lot of noisy groups. The sound absorption is poor both in the lobby and in the breakfast room. So if it possible to avoid the rush hours in those premises, please do so. Otherwise the hotel is quite basic, but everything is working well. There is no refrigerator is the rooms either. Parking is available nearby and it will be paid in the reception. The location is good - very close to the biggest shopping centres and not far from the main attractions and the old city. The hotel is in many ways a working solution for those who are travelling with a car, but it does not offer anything special for you.
Response from Property: Thank you for taking the time to write us a review. We are glad to hear that you found our location convenient. We apologize for the noise disturbances you encountered during your stay and we appreciate your suggestion to avoid rush hours in these areas. We are a 3* superior hotel which means our business rooms (Superior, Deluxe, and Suite) are equipped with minibars, while standard rooms are not. We apologize for any inconvenience you experienced and hope this won’t deter you from visiting us again in the future. With kind regards, Hotel Dorpat Team
faangirl
Stayed in Jun 2024
Solo travelers
Very Good
Posted on Jun 2, 2024
Pretty good hotel, though possibly a bit spartan for the price I paid. Great riverside location within a 15-minute walk to the historical heart of Tartu. The front desk and morning buffet workers responded promptly when I raised issues. The breakfast offered a good selection. The only poor service was from the room cleaner, who did not actually clean anything - just changed the bathroom mat and made the bed (I guess to make it look like cleaning had happened - perhaps a throwback to a service tradition from a previous era?).
Response from Property: Dear Guest, Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you enjoyed our riverside location and found our front desk and breakfast team responsive and helpful. We apologize if the housekeeping did not meet your expectations. At our hotel, we are committed to minimizing our environmental footprint by reducing the use of electricity, water, and cleaning products. As part of our eco-friendly initiatives, we perform major cleanings only when requested by guests. If a guest would like a thorough cleaning of their room, we ask them to hang the "PLEASE CLEAN" sign on their door, this way our housekeeping team will ensure that it is attended to. We appreciate your understanding and support of our efforts to be environmentally responsible. We hope to welcome you back in the future and provide you with an even better experience. Best wishes, Hotel Dorpat Team
Kwanhathai
Stayed in Apr 2024
Other
Very Good
Posted on Apr 6, 2024
Hotel was in a good location since it’s walkable from the old town and next to shopping mall and bus station. Though, that comes with the price. There are a lot of teenagers and the drunks gathering at night at the back of the hotel where we parked our car. The rooms were fine but could have use some upgrades especially with the shower
Guest User
Stayed in Aug 2023
Friends
0 review
Very Good
Posted on Aug 23, 2023
Stayed here in group tour. Nice large room with comfortable double bed. We had comfortable nights sleep. Good air con. Nice bathroom and good hairdryer. Good breakfast and nice coffee. Well located for walk along river to old town. Friendly staff. Nice red Soviet car in foyer.
Response from Property: Hello! Thank you for choosing to stay at Dorpat Hotel and taking your time to write us a review. We are glad you enjoyed your stay with us and we are looking forward to welcome you back any time soon! Best wishes, Hotel Dorpat Team
David
Stayed in Feb 2024
Couples
Very Good
Posted on Feb 18, 2024
Convenient location, next to bus station and practically everything in the city center. Good breakfast. Bathroom could use some more thought. Put a stopper in the sink. There are modern ones that are convenient and don't get stolen. Also, how about some wash cloths? A non-slip mat for the very slippery tile floor in the shower would help. A few disposable plastic cups in the bathroom would be nice. Glass glasses are a bit dangerous in bathrooms where people are walking barefoot. The soap was fine, but extremely difficult to wash off. Perhaps not compatible with the water in Tartu?
Guest User
Stayed in Aug 2023
Other
0 review
Posted on Aug 16, 2023
We had two dubble rooms with different views. One to the bus station and the other to the river. Rooms were big and comfortable. Unfortunately not so very clean, old chips on the floor and stains in bathroom. No fridge but AC functions well. Breakfast was good but crowdy. We liked the little gym that´s open 24/7.
Response from Property: Hello! Thank you for choosing to stay at Dorpat Hotel and taking your time to write us a review. We will take your suggestions into consideration. Overall, we are glad you enjoyed your stay with us and we are looking forward to welcome you back any time soon! Best wishes, Hotel Dorpat Team
sunsmiley
Stayed in Jan 2024
Business travelers
Very Good
Posted on Jan 11, 2024
Firstly, the lobby area is beautiful and the staff is friendly. You will feel very welcome. Secondly, the breakfast is great with a large variety and nice coffee. Greetings to the happy lady who was serving in the breakfast area! Thirdly, the location is great - everything is nearby. About downsides - the walls are trembling when someone's door closes and you can hear waterwork. Unfortunately, someone in the room's bathroom has been smoking and you can tell that, especially when showering. The bathroom needs refreshing. The rooms have large windows - a lot of light but the day curtains are missing. I wish there would have been body lotion - the water seemed to dry the skin.
Response from Property: Hello! Thank you for choosing to stay at Dorpat Hotel and taking your time to write us a review. We are glad you enjoyed our lobby area and breakfast. We are sorry that you weren't pleased with some parts of your stay. But we hope you will visit us again in the future. Best wishes, Hotel Dorpat Team
Guest User
Stayed in Jul 2023
Other
0 review
Posted on Jul 9, 2023
The hotel is in a Good location in Tartu centre, very Close to shopping and the river. I stayed in the hotel for two Nights with a group. The room is fairly big, but it is very sparsely furnished. The bed was comfortable and offers a Good Nights sleep. The bath room is fairly big, but in need of a lot of renovation. Should be replaced immediately. The hotel breakfast is Good, but the layout of buffet is very difficult to figure out. The hotel food at dinner was ok, but nothing spectacular. The service in the restaurant was ok.
Response from Property: Hello! Thank you for choosing to stay at Dorpat Hotel and taking your time to write us a review. We will take your suggestions into consideration. We are glad you enjoyed your stay with us and we are looking forward to welcome you back any time soon! Best wishes, Hotel Dorpat Team
Giorgio M
Stayed in Nov 2023
Business travelers
Posted on Nov 2, 2023
Vary basic hotel in good location. No minibar in the room and breakfast cannot offer fresh eggs. The hiding manager of the restaurant justified the poor service with the parallel catering work that needed personal. That makes a client really feel as the least priority... Coffee is also critically undrinkable.
Response from Property: Hello, Thank you for taking the time to share your recent travel experience. We are glad to hear that you found our location good. We are 3* superior hotel. You had a classic standard room booked and only business rooms (Superior, Deluxe and Suite) have minibars. We are sorry to hear that the buffet breakfast didn’t meet with your expectations. For breakfast, we use high-quality coffee machines which are made in Switzerland and 100% Arabica coffee beans. We apologize for the negative experience and hope this won’t affect You visiting us in the future. With kind regards, Hotel Dorpat Team