GreenTree Eastern Hotel (Tashkurgan China-Pakistan Youyi Road) Reviews
GreenTree Eastern Hotel (Tashkurgan China-Pakistan Youyi Road)
No.043, Youyi Road, China-Pakistan, Tashkurgan, Xinjiang, ChinaView Hotel Details
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GreenTree Eastern Hotel (Tashkurgan China-Pakistan Youyi Road) Guest Reviews
4.6/5
Very Good
917 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(917)
Positive reviews(897)
Reviews with photos/video(146)
Awesome rooms(215)
Delicious breakfast(126)
Convenient parking(91)
Friendly front desk staff(62)
Classy environment(54)
Small room size(34)
Tasty restaurant(16)
Loved the view(14)
Negative reviews(20)
Anonymous User
Guestroom (Double Bed)
Stayed in Aug 2024
Couples
30 review
3.7/5
Posted on Aug 27, 2024
Hotel is nice. Breakfast good. With 2km from scenic spot not too far, but taxi driver seem not like to take short distance….
Response from Property: Dear customer, hello! Thank you for choosing to stay in our shop, your satisfaction is our ultimate purpose of service! We are very glad to get your affirmation and recognition, and we are really sorry that we have no way to solve the problem of the taxi outside!
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Dan
Oriental Twin Room With Humidifier
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
After a heroic crossing from Pakistan it was a truly delightful experience to stay at GreenTree Eastern hotel. the design is modern, staff and super helpful, rooms are big and best of all the restaurant served really nice breakfast and dinner. Can't thank you enough for a great stay.
Response from Property: It's really exciting to see the guest's simple yet profound praise, and it's also such a recognition of our service~ We at the hotel strive to provide each guest with the most thoughtful and meticulous service, bringing them an exceptional experience. The Green Oriental Hotel is a youthful and vibrant hotel, showcasing its unique charm to guests with its simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel, and we will serve each family member with our hearts, looking forward to our next encounter with you.
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Woon Chooi YEW
Deluxe Queen Room
Stayed in Oct 2024
Couples
6 review
4.2/5
Very Good
Posted on Oct 20, 2024
The hotel is located about 1km from town centre. There is nothing close by, but we managed to walk to town centre for dinner.
Hotel was very modern and clean. However, there was no aircon.
Response from Property: Dear customer, thank you for your review and feedback. Your feedback is very important to us. As we have underfloor heating, most hotels do not have air conditioning. Underfloor heating is very warm, and there is a large temperature difference between morning and evening. It is also cool on summer evenings. However, we will do our best to coordinate with the engineering department to improve air conditioning and other facilities in the future. We look forward to your next visit!
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J Yuen
Guestroom (Double Bed)
Stayed in Oct 2024
Travel with friends
6 review
4.5/5
Great
Posted on Nov 12, 2024
Nice and new hotel.
A little far from main activity street though still walkable.
Response from Property: Thank you very much for choosing Green Oriental Hotel. Maybe this is fate, so that you and I have a beautiful encounter.
Fedechicca89
Family-friendly Standard Room
Stayed in Aug 2024
Travel with friends
8 review
4.0/5
Very Good
Posted on Aug 6, 2024
We spent there one night only but it was great confort and we had a good rest.
Even if in summer Taxkorgan at night is not that hot, we had to sleep with the window opened because the temperature in the room was a bit hot. Maybe a AC could be installed.
The room has a good set of amenities that we enjoyed to use.
It was a short pleasant stay.
Response from Property: Dear guests: Hello! Thank you for choosing Green Oriental Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort and warmth. stay experience. Looking forward to your visit and patronage again!
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Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Couples
5 review
1.0/5
Posted on Jan 12, 2025
I almost forgot. I am used to staying at other Huazhuhui hotels and their attitude towards handling problems is simply unacceptable! Full five-star negative review!
This hotel claims to have floor heating, but the floor heating we slept in on the first night was broken. I have never stayed in a room with floor heating in the south before. I didn’t know. I slept in the freezing cold for one night. Only the next day did I find out that my friend’s room had normal floor heating. How is it? As soon as you enter, you feel warm.
The service staff came to see the problem and admitted that there was something wrong with the floor heating. The quality of the front desk is low, and they randomly handed over a room card as if nothing happened. It was so funny that we carried our own luggage in the two buildings at the front and back.
And that **** manager knows how to quibble when something goes wrong! What do you mean I don’t know if the previous guests haven’t reported it? ? ? Anyway, they are fine. Later, he said that the engineer said that the floor heating was no problem. Your own part-time engineer will probably just check to see if the line is broken, right? Can't feel the body temperature?
If that ******* can't be a manager, then don't be a **********. The final solution was for the platform to refund me half of the room fee. I asked the hotel what it said, and the platform said that the hotel had not taken any measures, but the money would be deducted from the hotel through other channels later.
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Response from Property: Dear customer, thank you for your feedback~ First of all, you reported to us the next day that the room was not very warm. As soon as we learned about this situation, we arranged for someone to go to your room to check. Later, we upgraded the room on the third floor for you with a better view and floor heating. Warmer, but later you were not satisfied. Finally, we changed the room for you again according to your request, and upgraded the room type for you. If the room is not warm on the first day, you can contact our front desk. Our front desk is on duty 24 hours a day and we will do our best. We work hard to meet your needs. We upgraded the room type for you both days of your stay, and provided you with a solution as soon as possible after knowing your appeal. I hope you can calm down.
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Bojuexiansheng~
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 5, 2024
I came here with my friends. The environment is very good. The front desk lady was also very enthusiastic. She took the initiative to upgrade our room type for free and gave us meal coupons. Thank you! The room is clean and tidy, with beautiful snow-capped mountains outside the window and free parking. It was a very pleasant stay. I will come again if I have the chance. Thumbs up!
Original TextTranslated by Google
Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. Green East Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
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Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The hotel room is a little small, but all other facilities are OK. It also includes breakfast, which is good for traveling in the off-season. The service of the beautiful women at the front desk is also very good. They respond enthusiastically to any inquiries. So I stayed two nights during my three-day trip to Tashi County.
Original TextTranslated by Google
Response from Property: Thank you for your careful review! You must be a very classy person! Good service is because guests like you are always paying attention to us, and we are committed to providing you with a friendly and thoughtful stay experience. We believe that guests are family, so we are particularly concerned, caring, considerate, caring and warm about everything you do when you stay in the room. This is the most sincere gift from every Green Oriental Hotel person to you. Here, we will continue to use A friendly smile welcomes you to come again, thank you
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kevinniel
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The front desk arranged a room facing the street for me. I could see the snow-capped mountains when I opened the curtains. The room had an oxygen concentrator and a humidifier, which made the two-day plateau trip more comfortable. The hotel was responsible for the pick-up and drop-off at Khunjerab Airport, which was very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to learn from your message that Green East has left you such a good impression. I hope you can continue to pay attention to Green East in the future and tell us more about your feelings and experiences during your stay in the future. We warmly look forward to your visit again!
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Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 26, 2024
You can see the snow-capped mountains in the room🏔️~Great experience, the waiters are very nice. The catering is outsourced, located in the middle of the front and back buildings of the hotel. The milk tea is quite delicious, but there is a lot of sugar. After drinking a cup, there is sugar all over the bottom😂😂
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
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Guest User
Oriental Twin Room With Humidifier
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Very clean, comfortable stay, with humidifier and oxygen concentrator. Because I checked in at night, I didn't know the scenery outside the window. I woke up in the morning and found that there was a beautiful snow-capped mountain view outside the window.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope that Green Oriental will be the warmest and unique one in your memories. ! Come back to Green Oriental often and wish you well!
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Guest User
Oriental Twin Room With Humidifier
Stayed in Nov 2024
Couples
27 review
5.0/5
Outstanding
Posted on Nov 24, 2024
A must-stay hotel when visiting Tashi County! It should be newly opened, the decoration feels very new, and the floor heating is very warm! You can open the window a little bit when it's hot at night! The bedding is also very comfortable, and the hot water is also very warm! However, it is not recommended to turn on the heat to take a shower, which is easy to cause altitude sickness. The room is equipped with an oxygen machine, and the breakfast is delicious! The fruit is especially delicious, and the fresh milk is also very delicious!
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Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
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Guest User
Guestroom (Double Bed)
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Newly opened hotel with complete facilities and equipment, including oxygen concentrator and humidifier, high cost performance. Friendly front desk service and convenient parking.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
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Biaomayelang
Deluxe Queen Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room has an oxygen concentrator and a humidifier. It perfectly meets my needs. The Pamir Plateau is desolate and vast. It makes people linger.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling GreenEastern service in employees, so that guests can really feel at home. We will continue to sum up our experience and keep working hard, looking forward to your return home!
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Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The service was thoughtful, the humidifier was awesome, the room was clean, tidy, comfortable and warm, especially the beef hotpot for 2 was so delicious, with large portions, tender meat, lots of vegetables and delicious soup. I recommended it to my family and friends right away.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!