Hampton by Hilton Tashkent Reviews

Checking in was a nightmare I booked the hotel to stay 2 night before flying back to London. I checked in with my new wife as we just got married and the hotel reception demanded that we need a marriage certificate to stay at their hotel as my wife was Uzbekistan citizens and me being Uk. The reception was very rude unhelpful and even I was telling them that I am with my wife they didn’t want to check me in I found this very upsetting as I said if my girlfriend or female friend, wife was another nationality they won’t ask me for anything after talking to some fake managers that came to the reception they had to make so many phone calls to some places and after 45 minutes of waiting at the reception desk finally they checked us in was terrible no apologies was offered from 4-5 staff that had dealt with us 2 we’re supposed to be management which am not sure I feel they lied. I wasn’t happy at all with this from such a large hotel chain which I have used them in other locations. Room was good sized clean but service in general was poor for such a new hotel. Even morning breakfast staff no one ever said good morning or anything. There was no security at the front door ever when we came in or left the hotel to see local tourists attractions. Avoid the bar too expensive and cocktails weren’t great head to local restaurants for cheaper drinks. It’s a shame I can’t rate the service less than 1 stars if I could I would rate the service 0 stars. We stayed at the Wyndham in Tashkent as well with my wife didn’t have issues and staff there were fantastic.

Very pleasant stay at hotel, very comfortable with good location & cleanliness.

It's a stylish hotel. The breakfast was also stylish and delicious.

The picture attached is the breakfast provided by the hotel. There are not many choices but it is enough. There are university buildings just outside. It feels like a city center. It is very close to Timur Square. It is clean and not noisy. The cost of the restaurant outside the hotel is relatively high. The night view with the small lights flashing is beautiful.

The hotel is very clean and quiet. The Wi-Fi is very good. There is a KFC nearby. It is very convenient to eat. It is also very pleasant to walk around after the meal. The breakfast is quite rich and fruitful. The business area of ​​the hotel is very good. You can print materials and they can be printed in color. 46 photos of the hotel and no extra charges, which is really great

The hotel is in a good location, opposite the university. There are not many types of breakfast, but each tastes good, especially the cherries which are very sweet.

Bad review, bad review, bad review, 1. The location is inconvenient. There is nothing for eating or shopping around, not even a supermarket or even a small one. 2 rooms are very small 3. Hygiene is average, utensils are average 4. The front desk service is poor. It seems that some of the new recruits don’t understand people and are rude. 5 kept calling and knocking on the door before check-out time.

Service: Slightly expensive, good location, convenient places to eat and close to the university

The location and surrounding environment of the hotel are really good. The environment inside the hotel is also very good, very clean, and the breakfast is okay. but! ! ! Very poor service! I stayed for four nights in total. I checked in on the first night and went out for a day the next day. When I came back in the evening, I found that the room hadn't been cleaned. I was too tired, so I didn't call the waiter. I happened to meet the waiter cleaning other rooms, so I told her to clean it. She nodded after confirming for a long time (there was no smile in the whole communication, it was cold...), when I came back at night, the room was cleaned, and the slippers I wore were taken away, but they were not given to the new one. Yes, I called the front desk to deliver it, and I hung up the phone faster than me. The most exciting thing came, and I fell on the bed to rest. The waiter came to deliver the slippers. The knock on the door sounded like it was on fire. Exaggeration, because I was really shocked at the time)! On the fourth day, I went out one day and came back at 3 pm. The room was not cleaned. The waiter who left in the morning was cleaning on our side. When I came back in the afternoon, she was already on the other side. I went downstairs to the front desk and asked why she didn’t clean it again. She said that it will be cleaned before 4 o'clock. I really don't have the energy to argue with him. When I asked why I didn't clean it two days ago, she said that I would clean it right away. I didn't hear a word of "sorry" during the whole communication, and her expression was cold and there was no smile. Such a bad service is not worth more than this price! It is still a brand chain under Hilton. In a country like Uzbekistan, the experience is really bad!

The hotel is great, life is very convenient, only the square

The sanitation is very good. The environment is very good. I will stay here next time. It is very clean

The hotel has a good environment, convenient transportation, comfortable and clean rooms, a very rich breakfast and excellent service.

Very low cost performance, not suitable

The level of domestic 500 guest houses