Hilton Lake Taupo Reviews

Nice place and kind staffs but price of breakfast was different. Seems there are 2 different types of breakfast like full breakfast and continental. I wasn’t informed from the front desk. I noticed when I saw the menu at the table after paying. FYI, Full breakfast is $45.

Not happy with the attitude of staffs. Otherwise, Hotel is good in terms of cleanliness, amenities etc.

Service is great but the TV in the room need fixing and so does the casting availability.

As a Hilton Honors member, my stay at the hotel met the usual satisfactory quality. Peter at the front desk was excellent in accommodating our needs, and overall, we had a good time. However, I want to caution future guests to adjust their expectations: • The location, while quiet, is farther from the center and lakeside, requiring a car and likely keeping you at the hotel in the evening. • Our room, possibly the least expensive, was extremely small with limited space for sitting or even opening our suitcases. • Staff training or updated information is necessary; the website mentioned a happy hour, but there was none on Friday. Conflicting details about breakfast and check-out times were provided. • While amenities were nice, the steam room and sauna floor were dangerously slippery, leading to a hard fall and injury. Additionally, the pool water was not clean, with numerous hairs inside. • Some equipment, like the coffee machine, was not working.

We were there on Christmas Day. Check in took forever, we were told that we can only check in at 4pm. We paid for the full day access carpark at 25 NZD but the carpark was always full. Had to park at electric charging lots or even handicap lot and come on down to move the car where there’s available lot. Apart from that, we love the heated pool and enjoyed our stay there

We had a a King Suite facing the canyon view. It is very spacious, bed was comfortable, clean room. Value for money.

Great Hotel. We enjoyed the hot mineral pool.

Nice hotel, friendly staff ane good location

Perfect to enjoy Taupo

It feels good to stay here again after more than 5 years. Health: good Environment: Beautiful, relatively high location Service: Yes

The room is large and the front desk staff is very nice. The hotel provides swimming pools, saunas and other facilities. The hotel offers open-air parking, which can accommodate many cars, right at the hotel entrance.

The hotel is located on a hillside, not far from the center of Taupo and close to the airport. The room is clean, but a little small. There is a heating pipe in the bathroom where you can dry your laundry. Overall, I am satisfied. There is a small balcony with a table where you can eat outdoors.

A perfect hotel, with a mountainside view of the lake, a large outdoor hot spring swimming pool, and an elegant old lady at the front desk. . . It's a little bit stingy and they don't give away drinking mineral water, but since I am a silver member, they gave me two bottles. On the last day, after I checked out, I could also swipe my card in the swimming pool and sauna, which was quite friendly. The parking lot is large, and there is a water world entertainment and motel next to it. I thought of the Hilton in Dali. It’s very similar, but different and great.

The room is clean and tidy, with a large area. There is a small outdoor garden on the first floor with a dining table for dining. The room is also soundproofed. You have to go through four or five fire doors to get to the room. There are plenty of parking spaces. It is far from the lake, so you have to drive there. There is no lake view, and it is also far from the concentrated restaurants.