Sacred Waters Taupo Reviews
Sacred Waters Taupo
225 Lake Terrace, Taupo, New ZealandView Hotel Details
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1 night
Sacred Waters Taupo Guest Reviews
4.4/5
Very Good
41 review
Verified reviewsLocation4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(41)
Positive reviews(39)
Negative reviews(2)
Eewen Koh
Thermal Two Bedroom Apartment
Stayed in Dec 2022
Family
1 review
Very Good
Posted on Dec 14, 2022
Modern property with all the comforts and amenities. Right by the lake with restricted lake views, but direct access to the boardwalk.
Guest User
Thermal Two Bedroom Apartment
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Apr 2, 2024
This is the most amazing hotel in our New Zealand trip. Taopo city has a good impression. The hotel is modern in design, the room is very spacious, and the facilities are complete. From the bath to the bedding, they all reflect high-end quality. There is also a swimming pool from low heat. It's a pity that I only stayed for one night. I also want to say that the hotel reception staff is very enthusiastic!
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makyingcheong
Double Bedroom Studio Apartment
Stayed in Jan 2024
Family
9 review
Outstanding
Posted on Feb 4, 2024
The hotel is right on the edge of Lake Taupo. It is clean, the rooms are big, and the price/performance ratio is very good.
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Telifande
Three Bedroom Apartment with Lake View
Stayed in Feb 2024
Solo travelers
10 review
Very Good
Posted on May 2, 2024
No service, 2 more people added nearly 600rmb. The environment is OK.
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Zidianlanlvhuangchenghong
Two Bedroom Apartment with Lake View
Stayed in Aug 2023
Friends
9 review
Outstanding
Posted on Sep 23, 2023
The room is clean and well-equipped, it's really great
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Guest User
Three Bedroom Apartment with Lake View
Stayed in Jul 2023
Family
26 review
Outstanding
Posted on Aug 4, 2023
Not bad, take a dip in the hot springs, feel comfortable
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Anonymous User
Thermal Three Bedroom Apartment
Stayed in Oct 2022
Family
5 review
Posted on Oct 13, 2022
The hotel staff has a bad attitude and misbehavior.
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Susan
Stayed in Mar 2024
Other
Very Good
Posted on Mar 12, 2024
The position of the apartment is amazing and it is incredibly well equipped, however we had a major in the fact we couldn't use the outside terrace area in the daytime because the sunshades had been damaged, this meant the children couldn't go outside and use the hot.tub as it was just too hot. If.we had been informed in advance we could have made other plans. We we're even informed at check-in about the issie, it was only when we tried.to close the blinds and called reception that they told us the blinds were broken.
We weren't even offered a rebate on the cost.
Diane
Stayed in Nov 2023
Family
Very Good
Posted on Nov 20, 2023
Was only given two towels the second night and two pool towels even though there was 3 of us. The cleaners left a bag of rubbish outside the door from them cleaning that day.
Ajit
Stayed in Oct 2023
Other
Posted on Oct 9, 2023
We booked three bedrooms lake view and without our knowledge and approval, we were moved to a two bedroom penthouse. The kids have to sleep in the same room which means they did not get much sleep. It is extremely cocky of management to not even call us prior to our trip and update. We landed and got told we can only have two bedrooms. We booked and got confirmation of three bedrooms at least three months ahead of our trip. Not going back again.
Gregory
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 8, 2023
Amazing location and view, amazing facilities and amazing hosts. The whole family loved it but 2 days wasn't enough. Cant recommended this place any higher than 5 stars but they should get 10!
Philip
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 27, 2024
Very spacious, quiet with nice walks along the seafront
David
Stayed in Aug 2023
Family
Outstanding
Posted on Aug 16, 2023
The hot pool and geothermal tubs were a spectacular cherry on the lovely cake of a spacious, beautiful, fully equipped suite. I wish we'd stayed longer, as the waters left us all feeling refreshed and invigorated in a really special way!
Danielle
Stayed in Aug 2023
Family
Outstanding
Posted on Aug 13, 2023
Very nice apartment with great amenities and awesome heated pool. Lovely location right in the lake with stunning views. Friendly staff. Would definitely recommend this accommodation.
Vanessa
Stayed in Jul 2023
Family
Posted on Jul 13, 2023
Andy and Mel were friendly. Caitlyn was awesome. We extended our stay thanks to Caitlyn. We even upgraded to the Penthouse
We were staying in the Thermal 3 Bedroom, near the heated pool. It was noisey. The lights were flickering. We had to go to Reception to get toilet paper, and towels. We got none in the room. One of the sliding doors didn’t lock. These are just some of the things we encountered
So, we upgraded, thinking it would be better. We went to a 2 Bedroom Penthouse. The AC in the Master Room needed to be replaced. The bathroom doors were noisey, so we had to open them. The sliding doors were noisey with the wind blowing. The outdoor furniture moved a lot, so we had to make sure they didn’t and we were safe. There were 5 in total, 2 adults and 3 kids. In the second room, there was a fold out bed. But at 3am, the youngest fold out bed, the head collapsed, so she had to get in the other two’s bed. The parking was terrible. The front passenger seat, I couldn’t get in. So my husband had to move the vehicle so I can get it. I told my husband to park, the way I could get in and out the vehicle
To give you perspective, I am recovering from a Stroke 18/09/2022, which really affected my right side and my talking. I have Dysarthia, and I am right handed and in my right arm I have Tremours