To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(61)
Positive reviews(26)
Reviews with photos/video(5)
Negative reviews(5)
Guest User
Premium Suite, 1 Bedroom (Premium SPA Suite)
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Friendly staff, clean rooms, good location 😀
Guest User
Premium Suite, 1 Bedroom (Queen Shower Suite)
Stayed in Mar 2024
Other
17 review
5.0/5
Outstanding
Posted on Mar 13, 2024
There was a Chinese at the front desk. His name was Maggie.
The service was very good. Very enthusiastic.
He upgraded our room and
renewed our reservation for another day.
He gave us local milk and biscuits.
We stayed for three nights in total.
The room was very clean and quiet.
You can walk to the supermarket, restaurants, and town center.
It was very convenient.
Then he helped us rent a car. If we picked up the car at the airport, he could take us to the airport to pick it up after get off work.
Later we found that there was a car rental place in the town,
which was just a few minutes walk from the hotel.
Then he told us about the local attractions.
He also introduced the local food. He gave us a discount card for the restaurant.
He introduced the delicious dishes in the restaurant.
Thank you Maggie!
Your service is great.
We had a great time in Taupo!
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Guest User
Superior Suite, 1 Bedroom (Superior SPA Suite)
Stayed in Aug 2024
Family
4 review
0.7/5
Posted on Aug 20, 2024
The room is a bit small and the toilet drain gets clogged when you take a shower.
Original TextTranslated by Google
Shizizailvtu
Superior One-Bedroom Suite
Stayed in Oct 2023
Couples
9 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Return to Taupo options
Japanese landlady, polite and kind
The room was big and clean, I had a sweet and sweet sleep
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Xiaodingmeifannao
Premium Suite, 1 Bedroom (Queen Shower Suite)
Stayed in Oct 2023
Solo travelers
56 review
4.7/5
Amazing
Posted on Oct 29, 2023
The boss was very enthusiastic and even helped drive me to the station. The room is warm and clean. It looks much better than in the photos. It has complete facilities and even a kitchen. If I have to say a disadvantage, the sound insulation is not very good and the noise of cars on the road is a bit loud at night.
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Guest User
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 18, 2024
This is our second year in a row staying here with friends. The units are very clean, modern and well set up. Good beds, and good shower. Electric blankets on the beds and heat pump. Highly recommend. We were really well looked after once again.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 17, 2024
From the amazing host Maggie, through to the room fit out, comfortable beds, location and general cleanliness this place ticks all the boxes. We would certainly stay there again. Quite close to the township and no real road noise to speak of. This is clearly a well-managed and run establishment.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 3, 2024
We loved all the little extras in the room that made it feel more like 'home' than a motel. The access bathroom was a decent size. The lounge had a single bed, very low couch and small round table so it was a bit squashed as it was set up. We had an access room that had a separate bedroom. Really lovely motel and about 10 minutes walk to restaurants.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 2, 2024
The bed was so comfortable! Room was spacious and clean. Nice quiet units that have an older style appearance on the outside but are lovely inside. If there was a negative, it would probably be the heat pump. It looked like it needed a good clean out and the noise level was higher than usual. Having said that, it worked well and kept the room warm. Host was friendly and helpful. We would stay again.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 25, 2024
The unit is very well presented with nice fittings and furniture, and it is spacious. Kitchen has everything you need for cooking meals. Very quiet location for a peaceful nights sleep in a really comfy bed. The staff are amazing - super friendly and welcoming and really helpful if you need anything. I highly recommend and will 100% stay here again when next in Taupo.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 10, 2024
Motel suite comprised large lounge/kitchen/eating area, separate bedroom and kitchen. Very clean and comfortable with some lovely extra touches including beautiful orchid on dining table. Great location, Excellent host - friendly and helpful - we were made to feel that nothing was too much trouble..
NamFahBluewaterworld
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 2, 2023
Such a great place to stay, great location not far from the lake and clean motel to stayed. We stayed here for 1 night it was convenient but the bed quite small and so bright light up the ceiling as a blue color it was quite interrupted during sleeping at night.
Response from Property: Dear Nam, Thank you so much for your lovely review, so pleased you enjoyed your stay. We look forward to hosting you again when you are next in Taupo. Kind Regards, Ashbrook Motel Taupo Team
Dona S
Stayed in Jun 2023
Couples
4.0/5
Very Good
Posted on Jun 16, 2023
A very pleasant place to stay for a few nights. The hosts are friendly and welcoming, and went out of their way to be helpful. It is about one kilometre from the waterfront if you walk straight down, bit closer to town if you cut across. Tea/coffee/sugar all updated daily. Quiet and extremely clean, with seats outside the front and back of the unit.
Response from Property: Dear Donas, Thank you for your kind review. It was nice to meet you and we hope you can get back to visit us again at Ashbrook Motel Taupo. Kind Regards, Ashbrook Motel Taupo Team
Trek06120134463
Stayed in Apr 2023
Couples
5.0/5
Outstanding
Posted on Apr 20, 2023
High quality motel. Loved everything! The location was great for what we were doing for the weekend. Reception staff was lovely and catered for an early check in and late check out. We really enjoyed our stay!
Response from Property: Dear Trek, Thank you for sharing your review with us. We are delighted to learn that you have thoroughly enjoyed the stay and certainly look forward to welcoming you back to our motel soon. Kind Regards, Ashbrook Motle Taupo Team
P1755DWsusan
Stayed in Mar 2023
Family
5.0/5
Outstanding
Posted on Mar 20, 2023
This is a great place to stay. Excellent facilities. Very clean and tidy. Friendly reception staff. Good quality furnishings. A little pricey but worth it for the quality of the room. Four of us stayed and there was a separate bedroom with a TV. Loved the fact there was actually a bath as well as a shower.
Response from Property: Dear Wsusan, Thank you for sharing your positive feedback about our motel and service. Your kind ratings mean a lot to us all and it helps us strive to continuously deliver excellent service. Thank you again for staying with us and look forward to seeing you next time. Kind Regards, Ashbrook Motel Taupo Team