Top 5-Star Hotels in Tauranga

Due to a family emergency I stayed here three nights at short notice - lucky to get a room as it is in high demand. The executive studios are good-sized and clean, with new appliances, air conditioning and large TV with access to Sky plus personally-subscribed providers like Netflix etc. Reception very accessible, and from conversations I learned the proprietor has a lot of international experience running high end accommodation. Free parking, and literally across the road from Tauranga Hospital's main entrance. The CBD is a few minutes' drive away, supermarket and eateries within walking distance. I wouldn't hesitate to stay here again - terrific

[Location] The location of the hotel is north of the city of Tauranga, but it is not far away, which is about 800m. [Service] The service is okay, because I arrived early, I ordered coffee in the lobby and waited for a while. After that, the front desk got the room card to find you and said the room was Ready. [Health] Overall good [Facilities] The hotel does not have sound insulation at all. The super noisy facilities are too old, but it does not break. The hotel does not provide toothbrushes and slippers. It only provides shampoo conditioner and soap. If necessary, you can ask at the front desk. (I bring my own toiletries and slippers) The air conditioner has a serious noise. The position of the plug is not provided on the bed. It is too inconvenient to go to the charging bathroom under the TV. The design of the washstand in the bathroom is particularly shallow and old-fashioned. Trouble hotel free parking underground and outdoor but underground needs to find unreserved parking spaces or it will be towed away After the follow-up check-out complained, the hotel sent two breakfasts, but the breakfast type was too small ... you know, but after all, do n’t want the money.

I stayed at this property for a night when travelling on the road. It was my second stay at this property though the previous stay was a decade ago. This time I stayed at a suite for the night. The suite was spacious with a good layout and split between the living area and the bedroom. I was able to do some work, eat, chill out and sleep within the suite nicely. The suite also had a very small balcony though it was just overlooking the back of several buildings around . Staff at the hotel was attentive and efficient, though staying there only for one night meant my encounters with staff was limited. I enjoyed my stay at this property and will consider staying here if I visit Tauranga again in the future.

I had to write a review on how helpful, friendly and forward thinking Sanah is from Quest on Durham. I have worked in the Events and Hospo industry for so long and I can honestly say she is one of the best in the game. Nothing was too hard, I had a group booking that had to postpone due to Covid and she had already thought to hold rooms, even in case we needed extra. Sanah, thank you for being great. Ask for Sanah, she is so helpful and friendly.

My husband and I stayed here for 2 months last year, only now getting around to writing a review. Roger and Pah are extremely welcoming, and went out of their way, to make us feel comfortable. We were originally booked for a hotel, at the city centre, but had to change our plans, last minute, and our company booked us here. It turned out to be a much better choice. We could have walked to cbd, and did on days where we had no schedule. Good exercise. Short walking distance to 2 major grocery stores, which is fabulous, since I love to cook. Many fast food places, pizza place being the closest (half block away), walking distance. It turned out to be a better choice for us, as my husband is subject to sleeplessness, when traffic sounds are prevalent. Since we were here for 2 months, it was restfully quiet. We were swimming most days, and even when there were meetings being held, we were not disturbed by the traffic. We even borrowed the barbecue a few times, for sausage sizzles. Just lovely. We were treated like friends, and even the day we left, there were hugs all around, such a gorgeous couple. Their daughter is a lovely thing, great smile, smart as a whip, and hope to hear about her curing cancer, or saving the world someday. Roger, I have tried contacting you, but to no avail. You and Pah, and daughter, take care, have a lovely life, and maybe we will meet again someday...

As a whole, this small Property hotel was very clean and the roooms looked as if they were recently painted. Our particular room on the 2 floor had a great view of the harbor and made for a terrific view of the sunrise. All in all this hotel was one of our best that we have stayed in through our travels of New Zealand. The only catch to me was we are a family of 4. Our children are 5 years of age. It was highly interesting to me that with our room having a King Bed and Two single beds, I was charged for “an extra person” supposedly because the rooms occupancy is 3. I am guessing that with three beds and only an occupancy of three, that they are requiring the parents to sleep by themselves in different beds. Not really sure what’s going on with that. Would recommend, Only if you are a family of 3!

Pros: CBD convenient location, tidy, spacious, friendly staff, free parking. You can just leave the car at the motel and walk every to go for dinner. Room has nice spa bath. I accidently left my phone and they sent it back to me. Cons: Some family rooms are connected to the next rooms with lockable door. The door is not sound proofed so we could hear the neighbor's very loud snoring and coughing all night. (Another time we stayed we did not have this issue because there was no connecting door) If you want milk you have to ask for it or they will not give it to you. Issues were minor and we would stay again.

With a stay at Roselands Motel, you'll be centrally located in Tauranga, within a 10-minute drive of Mount Maunganui and Robbins Park. This motel is 0.1 mi (0.2 km) from Tauranga Domain and 0.2 mi (0.4 km) from The Elms Mission House.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this motel include concierge services, a picnic area, and barbecue grills.Take advantage of the motel's room service.Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 10 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

The Motel has been newly renovated and the price is very high. The boss is a very enthusiastic person. When I checked in, I missed the check in time. The boss warmly received us and introduced all the facilities in detail. The facilities are complete, the transportation is convenient, it is very close to the supermarket, not far from the seaside, and the price is very high.

We had misfortune of booking and staying at this motel. The motel lady Kerry-Ann behaved really harshly when we were late to check out by 5 minutes. I was travelling with my 80-year old father-in-law and my 4-year old son. Due to some reasons, we got a bit late to check out by few minutes. I requested late check-out by one hour and she refused it strictly (did not allow even 5 minutes). Afterwards, she came at the door at the stroke of 10 o'clock and I said we are almost ready and would leave in few minutes. She started behaving rude and we were literally thrown out of the door with my kid and family. Never had such horrible experience in NZ. Poor manners. She said she took an early check-in because someone paid for that! How can they allow an early check-in just after 30 minutes of check-out? When I asked for early checkin day before my travel, she did not agree easily and said maximum she can do is two hours before 2pm! That means different standards for different customers or just plain lies? The day before my travel, my kid had lot of vomiting and diahrrea and I requested that if she could cancel my booking and refund the amount. She hassled us lot and told she would cancel the booking only if she could onsell. Nowadays, after the covid age, most of the motel owners are flexible enough with bookings and they allow cancellation due to medical emergency! Finally I had to travel with my sick kid because I did not want to lose out the amount. We also saw a big notice inside room threatening for fines if dishes are left unclean, moving furniture etc. The motel also charges 3% surcharge over the total price because of credit card payment and there is no other way to pay (so be ready to shell out that extra 3%)! The motel owner needs to take some lessons on humanity. She needs to learn how to behave with customers. Customers need to be treated with respect. Please be careful while dealing with this motel and be ready well ahead of your check-out time. Otherwise, be ready to be kicked out rudely.