Hotels near Staples, Tempe

The hotel is newly built, so the internal environment is very comfortable. The waiter cleans the room every day, and the front desk service is also very considerate. There is a supermarket within a 5-minute walk from the hotel, and there is a fast food restaurant opposite the hotel, which is very convenient. The most convenient point is that it is very close to the airport, a 12-minute drive. I personally feel very satisfied with all aspects of the hotel.

Located in the heart of Tempe, the hotel is easy to find on the main road and has convenient transportation. There are many shops, restaurants and bars within the vicinity. The service staff is very good, with car rental service, free parking, free airport shuttle bus. The rooms are large, the decoration and facilities are very good. The price is relatively moderate and the price is super good. It is a good choice for traveling abroad.

We stay at Hilton properties across the country. We have stayed in Scottsdale for years. This was our first time in Tempe. We were thrilled with our stay. This was a first time traveling with my hubby on Peritoneal Dialysis. The portable machine flew with us but all do.unions- there were boxes and boxes were delivered directly to the hotel. When we arrived, the hotel staff had all the boxes in our suite. We had terrific communication with Maria, Sami Erin before and during our stay. What terrific ambassadors they are. The breakfast was lovely. The staff could not have been more accommodating. Carm was just wonderful. We love pool time. The pool was clean. Just wished there was bar service at the pool. We have already booked our next stay there.

If you want to be degraded,discriminated and practically kicked out of your room for having a service animal, stay here..Holiday Inn, and the GH Keton(which of whom i have been trying to get a hold of him all week, with NO luck) should be ashamed how they let Wayne(the front office manager) speak and treat guests. Im sure I wasnt the first and wont be the last, as long as they keep allowing him. Checked in December 10th around 10:30pm, I told clerk that I had a service animal and he said ”OK No Problem”.. We decided to go get dinner before going into the room, came back around 11:15 and when I was walking into the hotel Wayne stops me with a pinch of attitude and a unmannerly tone and says ”Can I help you?Oh wait, is that a service animal?” I said ”Yes” then he proceeds to ask ”hold on right here, i need to check in my system if there is note of that” (after a lot of typing) he proceeds to tell me ”there is nothing in the system, but why is your dog a service animal?” I said ”I suffer from severe anxiety, I do have a his paperwork” he then bitingly asks me ”what does he do for you, that you so need a service animal?” I said, I provided paperwork to the clerk when checking in, I also called the hotel prior to completing the reservation asking them if they took Service animals, and they said Yes”. He said ”we legally cannot see any paperwork provided, and I have been trained to handle these type of situations but it comes out to, YOU can stay here but not the DOG, seems what you have is a PET not a Service Animal”(like if he knew or if he was a doctor). After Wayne proudly waived at me his very used and revised ADA papers over and over again, He said my Dog couldn't stay with me and he said he wouldn't allow me back in, I proceeded to tell him that I wasn't going to be paying for a room HE wasn't allowing me to stay in, he said I was still going to be responsible for the room I never even stepped a foot in. I am an IHG member, and this experience was nothing but discusting, humiliating and discriminating. Mind you it was 50° and it was 11:15PM, I had to find another hotel room! Other guests did try to intervine and told Wayne what he was doing was against the law, asking me all those specifics, he proudly once again flagged his revised ADA papers and argued with other guests as well. Wayne lacked empathy and it seems he lost his costumer service skill and has been allowed to treat others with disrespect..

The room was clean and decent for the price but I was disappointed that the breakfast was extra and the pool / hot tub doesn't appear to be open. I tried visiting the pool at 10 at night and at 7:50 in the morning. Also saw guests trying to use the pool after 8 in the morning without any luck. Perhaps the hours are such that it is unavailable a lot of the time which is annoying b/c that is one of the perks of the hotel and its enclosed so you'd think they'd keep that open. Also this particular location is not the best in that It's in a crappier area of town. Some shady characters walking around the outside. Was expecting better for the price but I have stayed at much worse hotels.

Very nice hotel, clean & comfortable. Breakfast was hot & fresh. While nothing in walking distance they offer a free shuttle to a local area filled w/restaurants & other stores. We called when fi ished & w/in 10 min driver was there. Great experience, definitely recommend!

I loved staying here because the rooms have balconies, So I'm to drink a glass of wine and watch the sunset. Also is very quiet I enjoy staying here

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

Absolutely have nothing bad to say at all. Customer service here is the absolute best.

The surrounding environment is wonderful. There is no problem with the meal. Friendly staff. The interior of the room was beautiful and harmonious.