Guest User
May 6, 2024
The May Day retreat was so pleasant! The road up the mountain was difficult to walk, and it also isolated many people to a certain extent. The campsite was very unique and attentive. The staff were very enthusiastic, proactive and thoughtful. I participated in a 5km light hike with my 60+ year old mother. The staff took good care of the elderly throughout the whole process and explained various unknown plants. I gained a lot. Needless to say, the meals were basically different for three days and two nights. The quantity was large enough for our mother and daughter, and the snacks we brought were completely useless. Finally, I would like to make some small suggestions. I called the public consultation phone number of Kang Teng’s official account. The person asked where he got the contact information and said that he had resigned. He gave the successor’s phone number. He contacted and added WeChat. After answering two questions, there was no response. It felt like the unified customer service of Kang Teng brand, which lacked enthusiasm. It is recommended that this part should be strengthened. In the end, I made a prior consultation through the phone number on Ctrip.
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