Pousada de Angra do Heroismo Castelo de S. Sebastiao

Check in/out was easy. Bed was not very comfortable and creaked loudly whenever I moved. Timed air freshener under the bathroom sink woke me up, and each day I turned it off the cleaners turned it back on. The bath/shower combo is very, very deep! Getting in and out wasn't very easy. Hairdryer is a little strange and didn't work well. Room was cleaned well every day. Mini bar was well stocked and very affordable. Breakfast was pretty good. Not a lot of variation day-to-day. Dinner at the restaurant was ok. The hotel itself is gorgeous and the pool is outstanding, but the hot tub wasn't hot. The village is an easy walk - it's also close to a grocery store in the opposite direction.

We spent two nights at the hotel, in the suite which is in the old part of the hotel. The room was very comfortable and there was plenty of room. The bathroom is great and the view was Also good. The breakfast was typical and adequate but not great, but I was not expecting great. The service and grounds were both great. Would return.

Inside an old fort which was cool. Right on ocean so an amazing view from rooms. Staff spoke English well. Restaurant was very good.

This is actually the old fort

We stayed at numerous Pousadas over the years and expected a similar experience at Angra de Heroismo. The castle is perched on a rock just outside the town centre, the room are a modern addition within the walls. We had booked a superior room with sea view. The view was fine. The room was a dated and worn. The minibar empty. The restaurant does not serve lunch, so we had go out as soon as we arrived to get something to eat. No dinner either on the first night, as the restaurant was claimed by a wedding party. There is a bar, with cocktails on the menu, but the barman had no idea how to make them and did not make an effort. We opted for a glass of wine, but the barwoman could tell us that they were either red or white (who would have guessed?), no options, no advice. Breakfast was good. wide range of items, both hot and cold. We had dinner the second night. This was not a memorable experience either. The menu was plastic card, with limited options. The food itself was of mediocre quality. Only the desert was recommendable. Wine advice was not coming. We were directed to a table with 3 bottles of red and white to choose from. This place has lots of potential, but it needs some work: update the rooms, get a new chef, train the wait and bar staff so that they can actually help customers. Why not serve lunch? The way it is now, it is not value for money