Four Seasons Resort Jackson Hole

Make sure you get an experienced and thorough contact to handle your reservations for restaurant and confirm to ensure it’s fine correctly

This was our first stay at The Four Seasons Jackson, and we can't wait to come back. From the moment we arrived we were greeted like royalty. They knew our names upon sight and the staff was top notch. The room was beautiful, and the fireplace was so nice for the chilly evenings. We loved sitting around the numerous outdoor firepits in the evenings and spent a few days hanging around the heated pools. We loved the location and beautiful scenery as well. We ate at all the restaurants and our favorite was the Westbank Grill! 5 stars all the way! We are already planning our next stay!

We stayed for four nights in the summer and booked through Amex. The Fine Hotel and Resorts benefits made a big difference. Without them I would be very disappointed. It is a nice hotel but way too expensive for what it is. We would have done better to get something in the $500 range with free parking.

We had a magical 3 nights at the Four Seasons in Jackson Hole. What stands out most at this hotel was their outstanding service. Every employee we encountered went out of their way to make us feel special. Our room was spacious, clean and beautiful! The pool area is gorgeous and the gym was very nice with great equipment. Highly recommend this hotel to anyone coming into the area looking for a luxury option. It was a great start to our Jackson Hole/Yellowstone trip.

Excellent service, great room, quiet sleep

Wonderful stay , felt pampered every step of the way , beatiful room , winderful and attentive staff , and the concierge arranged some magnificent outdoor activities for my husband and myself . We had a glorious stay and can’t wait to visit again

The staff was helpful, courteous and very responsive. I would highly recommend this property!

While our actual stay had some disappointing but minor issues, the lack of communication regarding billing issues after the trip was frustrating to the point I cannot recommend this hotel. Our final bill included details of meals for days when we were not even present at the hotel. I reached out via phone and email for the last 5 consecutive days to the hotel for an explanation to reconcile the matter. To date, I have not received a single response other than an apology from the front desk for not being able to discuss the matter. I understand the team is likely busy but for questionable charges, I would expect a timely response - even if it is only an email committing to look into the matter. Other challenges during our stay: -We used the pullout sofa for our children to sleep on but on multiple nights, the housekeeping staff removed the bedding during cleaning. We discovered this after long days in the park and then had to wait to get bedding delivered to the room. Housekeeping also for some reason repeatedly removed used towels (thank you) but did not replace them with clean ones. -We purchased tickets from the hotel for the tram upon recommendation from the concierge after she recommended the hike from the Tram dropoff point to the Bridger gondola. Upon arriving at the top, we learned that the trail between the Tram and Gondola was closed due to construction work and had been for some time. While the Tram ride was enjoyable, we would not have taken it had we known we would only ride up and come directly back down, with no option to make the hike. I visited with other hotel guests that were similarly disappointed with the Concierge's recommendation. -after returning from a guided trip in the park where we used vendor- provided transportation, I was surprised to see our rental vehicle running, with windows down in the reception area of the hotel (we had not used it that day). Later, a valet explained to me that someone had mixed up our vehicle with another family's as our last names were similar. -when reviewing our final bill, the folio listed meals and charges for days we were not even present at the hotel. My assumption is some other guests (with the similar name) had meals that day that were ultimately charged to us. It's impossible to tell however as I cannot get a response from the hotel to discuss the bill. Again, I understand that it's demanding to get everything perfect during a stay but the lack of a response on billing charges is deeply disappointing and creates a lack of trust.

I had a great stay at four seasons Teton village. The location is very nice, close to all the summer and winter activities. The room was a little outdated, the furnishings were kind of old. And there was no charger on each of the bed side. However, the bed is very comfortable. The take out restaurant serves great selections of food, snacks and drinks. The room service food for breakfast is…. Really bad and doesn’t worth the money. They also stamp your post card complementary which I thought is very nice. The service received at checkin and checkout weren’t top notch, I didn’t feel like walking in to a 5-star hotel. There are other options of lounging in grand Tetons that I may consider next time.