Hilton Garden Inn Trivandrum Reviews

It's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff. Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food. Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home. The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs. My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling. Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence. I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.

Good service and friendly staff. Would recommend!

Great team at this hotel, excellent food and well Maintained

All the staff were excellent..Raj was very helpful with our checking in and out.Well done👍🏻

Service was really awesome. Totally enjoyable

Even though we stayed here just for one night in March 2023, yet we are carrying wonderful memories of stay and the culinary experience @ this little gem of Hilton chain. I asked for a veg burger for in-room dining to Lijo. Even on phone this guy was very polite, alert and energetic. The burger was really out of this world. Please try this Curried veg burger if you are here. Chef Rajneesh created this burger and he deserves my compliments. For dinner we were well served by a very polite and young *** Jayakarthick. The restaurant manager Vignesh was taking rounds of tables and it was very nice of him to ask about our food experience. We had ordered Meen Mulkittathu ( fish curry ) with Appam. It was high spicy to our taste and we rate it as one of the best. It was made by chef Sanal who deserves our compliments. We ordered Elaneer Payasam as dessert which was also top class. I would also like to thank Chef Arun to carefully note our precise instructions on the food. Mr Sarvanan was also very attentive and took good care of us. We were looked after so well by these gentlemen that it made our evening unforgettable. Thank you Hilton for suo-moto giving 10 per cent discount as Hilton Honors member.

Breakfast options can be improved.

Overall good experience

Good experience

All good, wonderful breakfast. Disturbed by the strong musty smell in the room

Good Service, Good Food Thanks to Chef Bahadur Ram. Good Hospitality experience. Well Trained staffs. Friendly behavior

I’m not sure what star category this hotel is formally classified as, but the service, food, and cleanliness is 5 stars for sure! Great location. Quiet although in the city center. Walking distance to MG road and Napier Museum. The rooms are comfortable and well appointed. WiFi works great. Staff 100% cares about the customer’s needs and experience. Would highly reckoned!

Their pastry chef Satheesh makes the best praline / butterscotch cakes. Always our go-to for their birthday cakes and our guests love them. The chef puts in so much time and effort to bring our imagination to life. All His cakes are instagram worthy!

Visited last week, I've really enjoyed the stay. Rooftop restaurant has a nice ambience with great service provided by the team. Everyday cleaning boy surprised me with leaf decorations on bed. I dont know there names but that was really awesome. Will be back when I comes next month.