No.101 Nanjing Road, Heping District, Tianjin, 300040, ChinaView Hotel Details
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The Westin Tianjin Guest Reviews
4.5/5
Good
2776 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(2776)
Positive reviews(2631)
Reviews with photos/video(558)
Friendly front desk staff(294)
Delicious breakfast(259)
Great swimming pool(75)
Perfect for business trips(64)
Located downtown(60)
Loved the night views(33)
Luxurious(22)
Negative reviews(145)
Guest User
Westin Double Bed Room
Stayed in Jun 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Jun 6, 2024
Major area for improvement is Concierge management. They dont even have a weighing scale for luggages. No one cares about the loading and unloading area outside thel obby. Many times, long waiting vehicles clog that area causing arriving and departing hotel guests with luggages so much inconvenience.
Response from Property: Thank you very much for staying with us and for you valuable feedback!It is regrettable to hear that some aspects of your stay were unsatisfactory, please accept our sincerest apologies for these experiences that you encountered. Please rest assured that we will double our efforts to ensure that all our staff are extremely well trained in all aspects of service delivery. Thank you again for your valuable feedback, and we do hope we have the opportunity of welcoming you to Westin Tianjin again where we will do our utmost to exceed your expectations.
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Mac~
Westin Double Bed Room
Stayed in Nov 2024
Business travelers
8 review
4.5/5
Great
Posted on Dec 3, 2024
Hotel is nice! 5 stars standard. Although getting very old but management and environment still up to standard. Room is big and clean, The staff Icy Xu, very helpful and nice. I had some technical problem in the room, she arranged people come to fix and following up. Very good service. Breakfast was so so, I have to say still need to improve.
Anyway nice experience for staying!
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Guest User
Westin Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The service here is very good. The front desk receptionist are all very friendly and kind. All out to service and attend to your request.
In CBD area traffic is easy accessibility to town area. The hotel is big and cozy and also the rooms are all very clean. Very good standard price is also very reasonable. Especially the front desk lady name Holiday. Very helpful and efficient. Looking forward for the next stay in Westin.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Andy GG
Westin Double Bed Room
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Excellent hotel with amazing Christmas decorations. Perfect for a weekend exploring
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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rewols
Westin Double Bed Room
Stayed in Jul 2024
Business travelers
2 review
2.7/5
Posted on Aug 1, 2024
Old and dimly lit room. There was a smell of cigarettes even though it was a non smoking room.
Response from Property: Thank you very much for staying with us and for you valuable feedback!It is regrettable to hear that some aspects of your stay were unsatisfactory, please accept our sincerest apologies for these experiences that you encountered. Please rest assured that we will double our efforts to ensure that all our staff are extremely well trained in all aspects of service delivery. Thank you again for your valuable feedback, and we do hope we have the opportunity of welcoming you to Westin Tianjin again where we will do our utmost to exceed your expectations.
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Guest User
Westin Twin Room
Stayed in Jun 2024
Family
3 review
4.8/5
Amazing
Posted on Jun 10, 2024
Nice hotel. The location was good, with nice buildings around. Plenty of facilities like the swim pool, spa, the gym, etc. The rooms were clean and comfy. Would visit there again.
I really enjoyed the pool it was the perfect temperature and you could watch a tv show while you are on the treadmill in the gym. Plus, the room has a good view of the city, which is very cool.Really wanted to go again.
以上是两个孩子写的😊
Response from Property: 尊敬的客人,您好。感謝您選擇入住天津君隆威斯汀酒店並在這裏分享您的入住體驗。威斯汀旨在為客人在旅途中提供活力煥發的入住體驗,我們希望酒店的美景、音樂和香氛能帶給您精神的愉悦。在溢滿陽光的寬大客房中,您將卸下旅途後的疲憊,在熱帶雨林花灑下盡情放鬆身心。再次感謝您的肯定,天津君隆威斯汀酒店真誠期待您的再次光臨!
Dennis woon
Westin Twin Room
Stayed in Dec 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Very classy hotel with professionally trained staff.Breakfast nice and widespread of food .Near to Wu da DAO ,7-11, restaurants, malls....etc. Only dislike are the doggies poo on the streets around hotel
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Guest User
Westin Double Bed Room
Stayed in Sep 2024
Booked for others
38 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Very good since more than10 years. The friends of mine are happy.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Pierre-Emmanuel
Westin Double Bed Room
Stayed in Oct 2023
Business travelers
28 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Very nice hotel ! Big rooms, great service.
Nearby the restaurant, there is a great japanese restaurant ! Must go.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Guest User
Westin Twin Room
Stayed in Sep 2024
Family
10 review
4.5/5
Great
Posted on Sep 17, 2024
Great value for money stay in a very beautiful area.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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dong2004
Westin Twin Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2023
In the past two days, I went to Tianjin for a trip and chose The Westin Tianjin Hotel. The experience was very good. The senior members within the group are also well taken care of at Westin. Especially the lobby manager, Angel, who was very patient with the elderly, left a deep impression. I hope to have the chance to visit Westin again.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Guest User
Westin Deluxe Twin Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 3, 2023
Awesome facility, great customer service! Come find Angel and Veronica for check-in and check-out.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Guest User
Westin Double Bed Room
Stayed in Jan 2024
Business travelers
21 review
4.0/5
Very Good
Posted on Feb 3, 2024
Good for business travel, location is good and the staff is nice
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Damochanshi
Westin Twin Room
Stayed in Aug 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The rooms at the Westin Hotel are equipped with the most luxurious fabric furniture and facilities, and the front desk staff is warm and thoughtful! With strong and lively colors, bold and atmospheric layout approximates natural and beautiful lines, luxurious and comfortable, supreme and expensive experience.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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Jijiguowang
Westin Double Bed Room
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 2, 2023
Westin hotel facilities, service angel quality, and some business hotels are very different. A wide variety of breakfasts, new room facilities, comfortable beds, and overall excellent value for money was a very satisfying experience. Extra bed available, parking at the door, close to several subway stations, 7 or 8 minutes walk.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well