Banyan Tree Tianjin Riverside Reviews
Banyan Tree Tianjin Riverside
No.34 Haihe East Road, Hebei District, Tianjin, 300010, ChinaView Hotel Details
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1 night
Banyan Tree Tianjin Riverside Guest Reviews
4.8/5
Excellent
6355 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(6355)
Positive reviews(6232)
Reviews with photos/video(1898)
Large rooms(748)
Delicious breakfast(502)
Friendly front desk staff(415)
Nice bathtub(328)
Loved the night views(310)
Perfect for kids(193)
Has play area for children(56)
Negative reviews(118)
Peter Teh
Deluxe River-View Twin Room With Super Large Circular Bathtub
Stayed in Nov 2024
Couples
4 review
Outstanding
Posted on Dec 15, 2024
This is truly an amazing hotel. Very satisfied with our stay. Wonderful river views. Will stay again!!
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future. Here, we eagerly await your next visit. Wish you a happy life!
Guest User
Superior Retreat King
Stayed in Sep 2024
Solo travelers
9 review
Very Good
Posted on Oct 26, 2024
a famous brand with certain confidence in the quality. not bad to ride share-bike to the hotel from public transport stops.
booked the package with seafood buffet hotpot dinner, which was good as expected with unlimited hairy crabs, beer & wine provided.
the night view of my room of the river was excellent.
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future.
Marjaneh
Ferris Wheel View Twin Room
Stayed in Aug 2024
Couples
2 review
Outstanding
Posted on Nov 17, 2024
The hotel was nice! The room was clean, spacious, and comfortable, with a stunning view that made the stay even more enjoyable.
Response from Property: Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide clean, spacious, and comfortable rooms with stunning views, and it's great to know that we succeeded in making your stay even more enjoyable. We look forward to welcoming you back in the future.
MAX GW
Suite With Canal View
Stayed in Aug 2024
Couples
41 review
Outstanding
Posted on Dec 4, 2024
Favorite hotel in Tianjin. Better than ritz or others nearby
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future. Here, we eagerly await your next visit. Wish you a happy life!
Guest User
Ferris Wheel View Twin Room
Stayed in Mar 2024
Travel with friends
6 review
Great
Posted on Apr 30, 2024
had a good stay, although we realised that it’s quite far (not walkable distance) to the more happening areas of the town, but close to those tourist attractions, we would prefer closer to local spot hotels as we prefer experiencing their food, activities and culture
Response from Property: Thank you for choosing our hotel and leaving feedback. We're glad you enjoyed your stay. Our hotel is located on the banks of the Haihe River, enjoying a prime location with numerous attractions nearby, such as the Ancient Cultural Street, the Tianjin Eye, the Italian style street, and the Haihe River cruise pier. All these places are easily accessible, making our hotel an excellent choice for your stay in Tianjin. Your feedback is crucial to us and drives us to continuously improve and progress.Thank you once again for your stay and feedback. We sincerely hope to welcome you back soon, Best regards.
Hong
Deluxe River-View Twin Room With Super Large Circular Bathtub
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Apr 8, 2024
Very nice location and facility. The staffs are very friendly and professional. They tried their best to help you and make you stay a very pleasant experience. Very happy with their service and definitely stay with them again next time.
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. Your support is the best encouragement for us. We will continue to maintain high quality service and select high quality ingredients to create a perfect dining experience for you.
Guest User
Deluxe River-View Double Bed Room With Large Circular Bathtub
Stayed in Nov 2024
Couples
1 review
Outstanding
Posted on Dec 31, 2024
首轮minibar:ok
设施：ok
卫生：ok
环境：ok
服务：ok
Response from Property: 尊敬的客人您好，我們非常榮幸的知道您在天津海河悦榕莊度過了一段美好的時光。悦榕是浪漫靜謐的代名詞，酒店全體員工遵循悦榕品牌的經典服務理念，致力將靜謐舒適的城市度假理念完美融入您的度假之旅。您的肯定與支持是我們努力不斷前進的動力。誠摯期待您的再次造訪，向您致以我們最誠摯地問候，並祝您生活愉快。
Jura thé brat
Premier Room - River-View (Double bed) (Bathtub)
Stayed in Sep 2023
Couples
9 review
Outstanding
Posted on Oct 3, 2023
Wonderful hotel with an amazing staff. They went above and beyond to make our stay enjoyable. It was our anniversary and our room was decorated for us. We’re already looking forward to our next stay! We highly recommend this hotel!!
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future.
MARYIAM
Deluxe River-View Double Bed Room With Large Circular Bathtub
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Mar 10, 2024
Magnificent hotel with the highest level of service and comfort. Very attentive and professional staff. The layout of the room strikes with its design and individuality, everything is thought out to the smallest detail, modern appliances and other equipment, excellent care cosmetics in the room, brilliant panoramic view, etc. will satisfy the taste of the most demanding and refined guest. Special compliments to the hotel's Chef, the food is very tasty, beautifully presented. The location of the hotel is ideal for those who want to explore the city, all attractions are within walking distance. I am grateful to the hotel for a pleasant stay on holidays and recommend it to all who prefer a refined, comfortable and professional level of service!
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future. Sincerely, Hotel Management.
Guest User
Superior Retreat King
Stayed in Feb 2024
Family
2 review
Amazing
Posted on Mar 4, 2024
Excellent service and attention to detail. Ranks as one of our favorite hotels in China and are usually good for an upgrade. They checked us in early as we got an early flight. Rooms are very big and In good condition. The only gripe would be the children’s play area. We felt it should offer more for this standard of hotel. Special thanks to Nancy
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future. Sincerely, Hotel Management.
Guest User
Superior Retreat King
Stayed in Sep 2024
Solo travelers
3 review
Outstanding
Posted on Oct 31, 2024
As good as it gets for a tourist
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future. Here, we eagerly await your next visit. Wish you a happy life!
Palasamudra Ramalinga
Grand River-View Twin Room With Large Circular Bathtub
Stayed in Feb 2023
Family
9 review
Outstanding
Posted on Apr 9, 2023
We had very good stay, they helped us a lot for everything I celebrated my wife birthday
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future. Sincerely, Hotel Management.
Guest User
Superior Retreat King
Stayed in Sep 2023
Couples
9 review
Posted on Oct 11, 2023
Hotel location is great with very nice river view, however, cleanliness was poor.
Response from Property: Dear guests, thank you for choosing our hotel and taking the time to share your feedbacks with us. We apologize for your unsatisfactory stay experience. Hygiene has always been a major focus for us, and Housekeeping will conduct more in-depth training for our staff on the cleaning process. If you have any questions during your stay in the store, please contact the Guest service center for the first time, and we will help you solve it in time. Thank you again for your valuable feedback, and sincerely look forward to providing you with better service in the near future. Wish you all the best.
Travelbeing
Superior Retreat King
Stayed in Dec 2022
Solo travelers
36 review
Great
Posted on Feb 8, 2023
Large bathtub and spacious room, overlooking the river. Fabulous
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future.
Anonymous User
Deluxe River-View Double Bed Room With Large Circular Bathtub
Stayed in Oct 2022
Couples
2 review
Outstanding
Posted on Nov 27, 2022
Our hotel stay was absolutely amazing!! The front desk helped us with everything that we needed, they were also friendly. It was very easy to communicate with them. The rooms were very clean and everything was perfect. The breakfast was delicious, very much! This was definitely one of our favorite trips.
Response from Property: Dear Guest, thank you for choosing our hotel and for taking the time to share your observations with us. It is always our good intention to provide a service that makes our customers have a positive and pleasant stay at our property. We look forward to welcoming you back to Banyan Tree Tianjin Riverside in the near future.