Holiday Inn Express (Tianjin Airport) Reviews
Holiday Inn Express (Tianjin Airport)
No.1 Qicheyuan South Road, Dongli District, Tianjin, 300308, ChinaView Hotel Details
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Holiday Inn Express (Tianjin Airport) Guest Reviews
4.5/5
Good
1265 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1265)
Positive reviews(1209)
Reviews with photos/video(229)
Friendly front desk staff(270)
Easy to get around(177)
Close to airport(161)
Delicious breakfast(144)
Offers pick-up/drop-offs(79)
Convenient parking(41)
Perfect for business trips(14)
Tasty restaurant(8)
Negative reviews(55)
Leopranay
Selected Queen Room
Stayed in May 2024
Business travelers
3 review
Posted on May 28, 2024
The hotel is located close to the Tianjin Airport.
Our room’s AC wasn’t working and we could not change the room as the front desk person was not able to understand English. When we informed the front desk about the problem with the AC, we were given a Fan. We wish we could get refund for the room. Also there were few mosquitoes in the room.
Guest User
Smart Choice Twin Room
Stayed in Sep 2024
Family
1 review
Amazing
Posted on Sep 28, 2024
Check in is fast and the lady at the reception is good when we request for extra bed as no one wanted to sleep alone.
Just added RMB 100 including buffet breakfast.
For the price, the buffet breakfast is good enough. Airport shuttle was promptly arranged for
the morning flight.
Definitely will go back there again for such good service, location near to airport and reasonable room rate.
Pidders
Selected Queen Room
Stayed in May 2024
Business travelers
44 review
Very Good
Posted on Jul 11, 2024
I arrived later in the evening, and was helped to check in (Tanslator on the phone) staff seemed friendly enough, organised an early morning call for me and the shuttle to the airport, so I didn't see the breakfast area as it wasn't yet open.
I would choose this hotel again if needed
Response from Property: Dear guests, thank you for taking the time to give us sincere evaluation, your words contain the recognition and encouragement of our hard work, This makes us feel extremely privileged. A thousand words are worth your satisfaction, we will make persistent efforts and look forward to your patronage again.
Vlad the Traveler
Smart Choice Twin Room
Stayed in Nov 2023
Solo travelers
21 review
Great
Posted on Nov 12, 2023
Decent place that is great for what it is. An airport hotel, quiet, regular shuttle buses to airport, adequate breakfast and competent staff. fast check-in/out. Would stay here again.
sunny
Memory Room (Memory foam mattress)
Stayed in Apr 2024
Business travelers
1 review
Very Good
Posted on Apr 21, 2024
The hotel is neat and aimple. But receptjon Amy helps me to arrange shuttle bus service 5am giving her 5 stars for busy biz travellers. Great service make it difference 👏 👍
Response from Property: Thank you for choosing Xiaozhi. Xiaozhi is located in the Airport Economic Zone, Lilin Airport International Automobile Park. It has a superior geographical location and convenient transportation. It is only a 5-minute drive from Binhai International Airport and provides free airport transfer. It is only a 10-minute drive from Dongli Lake Water Happy Valley and a 30-minute drive from the Drum Tower and Pedestrian Street in the Old Town. The comfortable, soft and high-quality warm bedding brings you a natural and comfortable sleeping experience. The rich and delicious nutritious breakfast and high-speed network are the best of both worlds. Thank you again for your recognition and look forward to meeting you again. I wish you: smooth work and everything goes well.
Guest User
Smart Choice Twin Room
Stayed in Oct 2023
Solo travelers
3 review
Very Good
Posted on Dec 31, 2023
I spent one night at this hotel to catch flight next morning, hotel staff were not very friendly, the room's door was hard to open with the key, tapped many times there was no reaction, think the key is not properly connected to the door. The service and facilities need to improve.
Anonymous User
Selected Queen Room
Stayed in Sep 2023
Business travelers
7 review
Posted on Sep 20, 2023
breakfast was terrible. coffee machine not working. cleaning personnel slowly. refill of milk not done. no other drinks except hot water. bed and room dirty and dusty.
Response from Property: Sorry for any inconvenience caused to your stay. Your feedback is very important to Xiaozhi. Xiaozhi will strengthen training and supervise the implementation. We sincerely invite you to visit the hotel again to witness Xiaozhi's progress. I wish you all the best!
Jacky
Smart Choice Twin Room
Stayed in Sep 2023
Family
3 review
Outstanding
Posted on Sep 10, 2023
I would like to mention the receptionist 王亚南 who help us ordered some food during our 1 night stay as we arrived quite late at around 10pm. We do not have the ** app as we are not local. If not for her, we will go hungry the whole night. Thank you very much. 👍👍👍
Response from Property: Dear guests, hello! We are very honored that you can stay at our hotel. Your high-quality praise is a recognition of our Intercontinental Group and the recognition of our hotel's services. It is a great honor to provide you with high-quality services. Our location is very advantageous, just a few minutes' drive from the airport. We provide high-quality services in exchange for your satisfied smile. Your satisfaction is our motivation to move forward! Looking forward to your stay again!
HARDIK HASMUKHBHAI
Smart Choice Twin Room
Stayed in Jan 2024
Business travelers
3 review
Very Good
Posted on Jan 21, 2024
It was pleasant experience and good service offered by them.
James Willing
Selected Queen Room
Stayed in Dec 2023
Business travelers
15 review
Very Good
Posted on Jan 2, 2024
It was convenient and a bit tired. The breakfast was pretty decent.
Shanarna
Smart Choice Twin Room
Stayed in Jan 2023
Travel with friends
8 review
Posted on Jan 31, 2023
The stay was fine, as it was convenient from travelling to the airport. The rooms where a little smelly, but for the price, it was reasonable.
Response from Property: Dear Guest, Hello, Thank you for staying at Holiday Inn Express Airport, we are very sorry for the dissatisfaction caused by this stay, we will continue to improve the overall operation quality of the hotel, and look forward to your stay again。
Jinnett
Selected Queen Room
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Oct 19, 2023
Checked in really late but check in process is really easy
Room is clean
And very comfortable
Response from Property: Dear Guest, thanks for your comment. Hope you can come again.
David
Selected Queen Room
Stayed in Jun 2023
Business travelers
1 review
Outstanding
Posted on Jun 25, 2023
Thanks to Amy in Reception who made my stay wonderful. Love the service, room, and location.
Marija
Selected Queen Room
Stayed in May 2023
Business travelers
1 review
Great
Posted on May 29, 2023
Great location if you need a short break before your flight. Amy at the front desk was very kind and helpfull!
Guangzhi
Smart Choice Twin Room
Stayed in May 2023
Solo travelers
7 review
Very Good
Posted on May 20, 2023
Pros: Staff at the reception desk are very helpful. Free transport to the airport on departure date. Cons: Various facilities (the aircon, washing basin, etc.) need upgrade.
Response from Property: Dear guest, thank you very much for your satisfaction with the overall service of the hotel. We will continue to improve the operation quality of the guest rooms. The upgrade of the guest rooms is already in our work plan. We look forward to your stay again.