Hampton by Hilton Tianjin Wuqing

Hampton by Hilton Tianjin Wuqing Reviews

Hampton by Hilton Tianjin Wuqing

Building B42, Innovation Headquarters Base, Wuqing District, Tianjin, ChinaView Hotel Details
Hampton by Hilton Tianjin Wuqing
Hampton by Hilton Tianjin WuqingHampton by Hilton Tianjin WuqingHampton by Hilton Tianjin Wuqing
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Hampton by Hilton Tianjin Wuqing Guest Reviews

4.7/5
Outstanding
1133 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1133)
Positive reviews(1116)
Reviews with photos/video(148)
Delicious breakfast(193)
Classy environment(163)
Quiet & comfortable(107)
Friendly front desk staff(102)
Awesome amenities(91)
Perfect for kids(39)
Near shopping area(30)
Would stay again(27)
Negative reviews(17)
Guest User
King Guest Room
Stayed in Jul 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Very clean and spacious hotel room, the breakfast spread is good, and room services are done efficiently by a cute robot. I would love to stay here again.
Response from Property: Dear guests: Hello! Thank you for coming, and at the same time, I sincerely thank you for your love and recognition. We are very moved by your memory of the good time here. It is our duty to let guests enjoy a good check-in experience. We are deeply honored to receive your praise. At the same time, we are also more motivated to move forward. I hope there will be More opportunities to serve you!
Guest User
King Superior Deluxe Room(With sofa bed)
Stayed in Sep 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 3, 2023
Very nice experience.
Response from Property: Dear guests: Hello ~ Thank youfor staying in the hotel andsharing, I am very glad thatevery link of the hotel has beenyour recognition, thank you foryour encouragement, we willdo better to strive for your nextperfect five points! Wish: Goodhealth!..
이상윤(SY Lee)
King Guest Room
Stayed in Jan 2024
Business travelers
7 review
3.5/5
Posted on Mar 7, 2024
Not so bad
Guest User
King Superior Room(With sofa bed)
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The service at this hotel is really great! The staff were very friendly and helpful and always responded to my needs in a timely manner. The room was also very clean and comfortable, the bed was very comfortable, and the location was very convenient. There were shops and restaurants around to choose from. The breakfast was also very rich, with a variety of choices, fresh fruits and vegetables. Moreover, the quality of the food is also very good, which gives me a good start in the morning. There is also a self-service laundry room and gym. The facilities are quite complete and the environment is very quiet, allowing me to relax and unwind. Very good value for money. All in all, this hotel is one of the best hotels I've ever stayed at. The service, location, breakfast, facilities and price were all outstanding. I would highly recommend this hotel to all my friends and family.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. It is a great honor to receive your praise. At the same time, we are more motivated to continue to move forward and hope to have more opportunities to serve you!
Guest User
Twin Beds Superior Room
Stayed in May 2024
Couples
3 review
1.0/5
Posted on May 5, 2024
It's so disgusting! Avoid this hotel, it feels like it has nothing to do with Hilton!! When I entered the room, the TV didn't work. I called someone to check it and it took a long time to fix it. That's good, but there was a long strand of hair in the towel! ! ! It's disgusting! ! ! I called the front desk to report this situation, and the way to deal with it was to send another towel? ? And, let the security send it up! ! ! (The original words of the front desk, "security") There was not even a cleaning staff to send it? ? ? The overall hygiene of the room is also average. I stayed in many hotels during the May Day holiday, and this one is the worst overall! ! There is also no bathrobe provided in the room. I stayed in Hampton in Beijing before, which provided biscuits and comfortable bathrobes. If you like, you can go to the front desk to buy them. The difference is so big in Hampton? ? Hygiene: Poor! ! !
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Hampton by Hilton Tianjin Wuqing. First of all, I would like to express my deep apologies for the inconvenience you have encountered. The hotel attaches great importance to the problem you mentioned. We have fed back your comments to the relevant departments, and followed up the investigation and coordination to find out the shortcomings and make improvements. We will continue to work hard to improve every detail. We will strengthen employee training and supervision to avoid such situations from happening again. In addition, the hotel lobby welcome area has self-service free drinks and cookies for all guests of the hotel. As for the bathrobe room display, there is no display that this room is equipped with bathrobes. The hotel front desk also has bathrobes for guests to buy. For all employees of Hampton by Hilton Tianjin Wuqing, there is no department or position distinction. All employees provide services to every guest. Security is also an employee of the hotel and also serves all guests of the hotel. Finally, I wish you a happy life!
JoeJoe
Twin Beds Superior Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is clean and the service is considerate. Children's toothbrushes and slippers are provided for children when checking in, as well as snacks. Very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
King Superior Room(With sofa bed)
Stayed in Apr 2024
Family
23 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room was very clean, but it smelled a bit fishy. I opened the window and it got better later. The hotel service was warm, the hotel's surroundings were good, and the breakfast was rich, combining Chinese and Western food to meet most tastes.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Twin Beds Superior Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
As good as always! I bought a Ctrip reservation and checked in early. The hotel service was very considerate from the front desk to the guest room. There was free underground parking and a rich breakfast. I went to visit the town during the Qingming Festival and chose Hilton on purpose! Both adults and children love it 😘
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Huanpeng will be the warmest and most unique one in your memory! Come back to Huanpeng often~~
Guest User
King Guest Room
Stayed in Apr 2024
Family
39 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is OK, the service is procedural, and the underground parking is convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
King Guest Room
Stayed in Mar 2024
Couples
24 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room was upgraded, but it's not the highest level. The room is a bit far from the elevator, which is not very convenient. Overall, it's acceptable. It's a good hotel. I've stayed there twice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to meeting you next time. We can create more perfect service for you.
Guest User
King Guest Room
Stayed in Apr 2024
Other
12 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is OK. I will come here often in the future. The service is OK. Ella
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of us. Satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
King Superior Room(With sofa bed)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The room was very clean, and the waiter Huang Xiuyan was very enthusiastic. Seeing that I was not feeling well, she gave me 2 extra bottles of water. The front desk service was very good, and the breakfast was very rich. I have stayed here several times and it feels very warm. Will stay again next time I come to Wuqing
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Hope to see you next time!
Anonymous User
Twin Beds Superior Room
Stayed in Feb 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The bed and pillows are very comfortable. Everything is good. It’s also very convenient to order takeout. It’s worth a business trip. It’s great. Facilities: Not bad Health: Very good Environment: Very good Service: Not bad
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Hope to see you next time!
Sanshiyiting
King Superior Family Room(With sofa bed)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The transportation is convenient, the rooms are clean, tidy and bright, the service is convenient and humane, and the environment is quiet and comfortable.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, there were many tourists, please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. The hotel will regularly maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! Looking forward to your visit again
Guest User
Twin Beds Superior Room
Stayed in Feb 2024
Family
7 review
4.5/5
Great
Posted on Mar 5, 2024
The hotel is located on an island in the center of a lake in the park. The decoration and design of the hotel are good, but the surrounding facilities are average. One complaint is that the skin cream in the bathroom was used by someone else and was not replaced with a new one. After contacting the front desk, it was replaced in time and the service was okay. Breakfast is very rich, everything else is okay
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Hampton by Hilton Tianjin Wuqing. Hampton believes that home is not big, but love is happiness. Comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We hope that our warm service will make you fall in love with us! We are looking forward to your frequent visits and waiting for you to come home~~ Wish you: Happy every day!