Z Manl International Hotel (Tianjin Airport Binhai International Airport) Reviews
Z Manl International Hotel (Tianjin Airport Binhai International Airport)
Building E1, East Zone, Airport Business Park, No.80 Huanhebei Road, Airport Economic Zone, Tianjin/Dongli District, China, Dongli District, Tianjin, ChinaView Hotel Details
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Z Manl International Hotel (Tianjin Airport Binhai International Airport) Guest Reviews
4.8/5
Excellent
2054 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(2012)
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Delicious breakfast(132)
Close to airport(121)
Perfect for business trips(59)
Good views(11)
Negative reviews(42)
Familie Lechner
Quality Cozy Family Room
Stayed in Aug 2023
Family
9 review
Posted on Sep 17, 2023
Location is very good, just 1-2 minutes away from the pedestrian street. The hotel is OK, the breakfast is chinese, also fine. The crib they gave us was bit broken and the sheets for the crib didn´t seem very clean, or might have been just very old, so I had to use our pillowcases for the crib and a towel as a blanket for the baby. Manageable, but not perfect :-)
Response from Property: [Ultra-convenient self-service check-in machine] [Airport Core Business District] [Hundreds of free value-added services] [Comprehensive one-click intelligent control] [High-end customized aroma bath] [10 minutes from Tianjin Airport] [10 minutes from Airport Metro Station] [5-minute walk from Ole Lufthansa] [Late check-out until 14:00] [Free pick-up and drop-off from the airport] Dear guests! You may have reviewed the wrong hotel. Our hotel is located in a business park. There is no pedestrian street nearby, and the hotel does not provide cribs. We will improve in the future and strive to provide cribs and other supplies as soon as possible.
lkhamaa77
Quality Cozy Family Room
Stayed in May 2023
Family
9 review
Amazing
Posted on Jun 24, 2023
The room has a modern lighting solutions and spacious windows. Early morning airport shuttle service is fast and free.
Response from Property: Dear little master: Hello! Thank you for staying at Tianjin Zman Hotel. Thank you very much for taking time out of your busy schedule to share your stay experience. Your satisfaction has always been our goal. Xiaomanjia also has automatic check-in machines and food delivery robots. The rooms are all intelligent and can be controlled by mobile phones. The bedding is all selected Slumberland latex mattresses, sheets and quilts. The cotton jacquard is very comfortable and the memory pillow is super comfortable. We will continue to move forward in the future to provide the best service to every guest who stays. We also look forward to your next visit. Thank you again for your stay. On behalf of all the staff, Xiaoman wishes you a happy life!
YummyC
Quality Cozy Family Room
Stayed in May 2023
Family
8 review
Amazing
Posted on Jun 29, 2023
Near to airport, many eateries nearby. Provided free transfer for our early morning flight. Rooms are clean and very pretty looking
Response from Property: 尊敬的客人您好，很高興您入住天津z漫酒店,感謝您對酒店的接送機和酒店地理位置和周邊環境的認可，沒能得到您的5分點評，小漫會繼續努力的，感謝您對酒店給予的支持與厚愛,小漫家新上自動辦理入住機,您可以自己辦理入住，方便快捷，減少您等待的寶貴時間，操作十分簡單快速！房卡亦是電子門鎖，手機操控，十分智能。酒店亦有送餐機器人，房間全部智能化，手機即可操控，床品都是精選的斯林百蘭乳膠床墊，床單被罩全棉提花十分舒適，記憶枕超舒服。酒店地理位置優越，距離天津機場10分鐘路程，空港地鐵站也很近。距離奧萊燕莎5分鐘，SM10分鐘左右，歡樂谷也在附近呦，遊玩也有很多好去處，交通十分方便。本酒店可承接婚房呦，74平米的大套房佈置起來温馨而浪漫，給您留下難忘的回憶，。酒店客房佈置十分温馨，並配有免費高速 WIFI，是您外出旅遊的最佳選擇。歡迎您再次光臨，祝您天天開心！
Ajuda
Quality Selective Double Bed Room
Stayed in Jun 2023
Solo travelers
3 review
Outstanding
Posted on Jul 21, 2023
Nice hotel
Response from Property: 尊敬的賓客您好，感謝您選擇z漫酒店，並留下寶貴的好評，我們萬分榮幸能為您服務，酒店準備了多種不同佈局的房型以供不同客人的選擇，希望我們真誠的服務能夠帶給您更愜意的體驗，小漫家亦自動辦理入住機、送餐機器人，房間全部智能化，手機即可操控，十分智能。希望小漫會是您一直入住的首選，歡迎您再次光臨，祝您天天開心！
Guest User
Quality Selective Double Bed Room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Jan 5, 2024
nice，
Response from Property: 【超便捷自助入住機】【空港核心商務區】【百項免費增值服務】【全方位一鍵智控】【距離天津機場10分鐘】【距離空港地鐵站10分鐘】【距離奧萊燕莎步行5分鐘】【延遲退房至14:00點】【免費接送機】親愛的小主:您好！感謝您下榻天津Z漫酒店，十分感謝您在百忙之中抽空來分享您的入住體驗。您的滿意一直是我們追求的目標，小漫家亦有自動辦理入住機、送餐機器人，房間全部智能化，手機即可操控，床品都是精選的斯林百蘭乳膠床墊，床單被罩全棉提花十分舒適，記憶枕超舒服。今後我們也會一直前行，為每一位入住的旅客提供最優質的服務，也期待您的下次光臨，再次感謝您的入住，小漫代表全體員工祝您生活愉快
Guest User
Quality Selective Double Bed Room
Stayed in Oct 2023
Family
1 review
Outstanding
Posted on Nov 23, 2023
I really enjoyed my stay at the hotel. The sister at the front desk was also very welcoming. I loved my stay and will stay here next time.
Original TextTranslated by Google
Response from Property: Super convenient self-service check-in machine] [Airport Core Business District] [Hundreds of free value-added services] [Comprehensive one-click intelligent control] [High-end customized aroma bath] [10 minutes from Tianjin Airport] [10 minutes from Airport Metro Station] [ 5 minutes walk from Ole Lufthansa] [Late check-out until 14:00] [Free pick-up and drop-off from the airport] Dear guest, Xiaoman feels warm after reading your review in this hot summer, thank you dear Yes, I am really happy that Xiaoman has received such a high evaluation from you. Xiaoman’s home is about 10 minutes away from Tianjin Airport and Airport Subway Station. It is 5 minutes away from Ole Lufthansa and about 10 minutes from SM. Happy Valley is also nearby. There are many good places to visit and the transportation is very convenient. We will also strive to provide the best quality and look forward to your visit again.
Guest User
Quality Selective Double Bed Room
Stayed in Oct 2023
Business travelers
5 review
Outstanding
Posted on Nov 15, 2023
The room is quite big, the internet speed is also fast, there are many restaurants nearby, the front desk staff is very good, the accommodation experience is relatively good, recommended!
Original TextTranslated by Google
Response from Property: Super convenient self-service check-in machine] [Airport Core Business District] [Hundreds of free value-added services] [Comprehensive one-click intelligent control] [High-end customized aroma bath] [10 minutes from Tianjin Airport] [10 minutes from Airport Metro Station] [ 5 minutes’ walk from Ole Lufthansa] [Late check-out until 14:00] [Free pick-up and drop-off from the airport] Dear guests! Thank you for staying at Zman Hotel, and thank you for your recognition of the hotel's services. The hotel provides free airport pick-up and drop-off services. You can call the front desk to make an appointment. The hotel's buffet breakfast is very rich, with more than 60 choices. We at the hotel strive to provide the most considerate and meticulous services to every guest and bring a value-for-money experience to every guest. Zman Hotel is a young and energetic hotel that shows you the unique charm of the hotel with its simple style and warm and considerate service. Our hotel can accommodate wedding rooms. The large suite of 74 square meters is decorated warmly and romantically, leaving you with unforgettable memories. Every encounter in life is a great fate. Thank you very much for your support. We are willing to Let’s spend quality time with you on our future journeys!
Anonymous User
Executive 2-bed Room
Stayed in Apr 2024
Travel with friends
3 review
Posted on May 3, 2024
A family hotel environment! Very bad experience! Up to three stars! Why did you get a 4 star! The Navy also gave a score of 4.7! Breakfast was average! As soon as you enter the lobby, you feel like it's a temporary hotel with average hygiene and average facilities! ! Up to 300 yuan a night!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to Zman Hotel. This stay did not meet your expectations. Xiaoman is very sorry and sad. From your review, I can see that the hotel did not meet your satisfaction, but Xiaoman doesn’t quite understand what you are not satisfied with. I am satisfied. The decoration style of the hotel is quasi-5-star standard, and the layout and decoration of the room are also quasi-5-star. The front desk is online all day long. If you have any questions, you can contact the front desk directly. Xiaoman will do his best to solve the problem for you. You are also welcome to stay at Zman Hotel next time. Xiaoman will repay your stay with 120,000 enthusiasm and look forward to your visit again!
Chaogedechujian
Queen Room With View
Stayed in Aug 2023
Family
7 review
Posted on Sep 19, 2023
With a hotel costing more than 700 yuan, has this quality depreciated again?
The front desk service is indeed not a contemporary service. It has no enthusiasm and does not introduce the hotel's services, so I don't "enjoy" any services. It doesn't even say what time the meal will be served in the morning, and the answers to questions are not direct. It can be seen from a guest's complaint at the front desk that there are really few service staff. There is only one robot that delivers food. The food delivery is very slow, so it is best to go downstairs and pick it up yourself.
The room given was visibly different from the one booked. I was given a panoramic view of the bedroom and a panoramic view of the bathtub. I was able to take a naked bath while looking at the view. The design was also far ahead!
I made a diagonal room, opened the door and went to bed in one and a half steps.
The layout of the bathroom is amazing. The door is so narrow that you have to turn sideways to get in... The design of a handheld showerhead with water coming from both ends is also far ahead.
The bath towel had obvious dark red stains, which I discovered after using it...
It’s 2023, and hotel TVs at this price range can’t project screens. Fortunately, they still have wifi, otherwise I’d really feel like I’ve traveled through time.
Several sockets are not plugged in securely, and I even used a hand hammer, but I couldn't get it in. Fortunately, they don't spark and can be powered on. Could it be that the specifications of the sockets in Beijing are not the same?
Is it necessary to pair such a "high-end" Lipton tea bag with such a "high-end" shabby tea set? It's exciting...
The slippers are not available in children's sizes.
The special benefits for Ctrip members are shabby and inferior. Apple looks really exciting... really exciting...
Finally, let’s talk about the good points. The sheets and quilts are very clean. The bathroom is very spacious and is as big as the bedroom. There is stable hot water for bathing. The bathtub is available. There are enough bottled water pipes. The air conditioner is powerful. The decoration is relatively new. There is someone to answer the phone at the front desk. Breakfast is free for children. Comparatively Quiet, free parking…
In the end, I just slept for one night, so the price is 480 which is more appropriate!
Thank you Ctrip
Original TextTranslated by Google
6/13
Response from Property: First of all, we would like to thank you very much for your valuable comments, we know that your stay experience means a lot to us. We are so pleased to know that you had a great time in one of our hotel rooms. I would like to respond to the several points you mentioned one by one: 1. Airport Core Business District - Our hotel is located in the Airport Core Business District, which makes your business travel very convenient. We understand that you value location, so we do our best to provide a convenient transportation environment for every guest. 2. Hundreds of free value-added services - This further highlights the humanized service of our hotel. We are committed to providing guests with a comfortable and considerate experience, so that every guest can feel the warmth of home. 3. Comprehensive one-button intelligent control - this is one of the features of our hotel. With one-click smart control, you can easily control the room's lights, temperature, music, etc., making your stay experience more intelligent and convenient. 4. High-end customized scented bath - We know the importance of good sleep for a comfortable experience, so we have prepared high-end customized scented bath products for our guests, designed to help you relax and have a comfortable sleep after a busy day . 5. A 10-minute drive from Tianjin Airport - Our hotel is only a 10-minute drive from Tianjin Airport, which makes your travel very convenient. Whether you are on a business trip or traveling, we can provide you with the most convenient service. 6. A 10-minute walk from Airport Metro Station - Our hotel is only a 10-minute walk from Airport Metro Station, which makes your travel more convenient and faster. Whether traveling to the city or elsewhere, we have convenient transportation solutions for you. We attach great importance to guest feedback and listen carefully to every guest's voice. Your suggestions and comments are valuable wealth to us, and we will continue to improve our services to provide you with a better stay experience. Thank you again for choosing our hotel and rating us so highly. If you have any other questions or suggestions, we will do our best to accommodate your needs. welcome next time! Finally, I wish you all the best!
Anonymous User
Quality Selective Double Bed Room
Stayed in Jan 2024
Business travelers
5 review
Posted on Feb 16, 2024
After checking in, it was already very late. When I entered the room, I had to look for slippers everywhere. I searched twice and couldn't find them. I called the front desk and asked for the slippers. The front desk said they were there and asked me to look for them again. They were just that big. I searched twice but couldn't find it. Isn't the best way to solve this problem for customers at night not to let the robot deliver it quickly without wasting the customer's time? According to the location mentioned by the front desk, I searched around and still couldn't find it. I called again and said that there were no slippers. The front desk asked the robot to deliver them. What was delivered were only disposable cloth slippers. If you wear them in the shower, they will be completely wet. If you don't wear them, they will be wet. My feet are cold...just because of a slipper problem, I was delayed for so long...
Original TextTranslated by Google
Response from Property: Dear little master: Hello! Thank you for staying at Tianjin Zman Hotel. Thank you very much for taking time out of your busy schedule to share your stay experience. I saw your comment about the problems you encountered during your stay. First of all, I want to say sorry. From your comment, I learned that there was no slipper in the room. Xiaoman has reported it to the guest room department for rectification and increased inspections. Regarding the bath slippers you mentioned, The room comes with disposable slippers as standard. If you need slippers, you can call the front desk to send them to your room. Xiaoman will try his best to improve every guest's suggestions and do his best to solve the problem and improve our services. . We hope you will consider choosing our hotel again and give us the opportunity to provide you with better services. Thanks!
Guest User
Quality Select Double Bed Room
Stayed in Dec 2023
Business travelers
3 review
Posted on Jan 15, 2024
The room smelled like someone had lived in it, and there was a hot, unclean smell of men, which seemed to tell me that the person who lived here had just left.
Original TextTranslated by Google
Response from Property: Dear guest: I checked here and found that you did not check in.
sc886
Quality Selection Twin Room
Stayed in Apr 2023
Business travelers
7 review
Outstanding
Posted on May 19, 2023
The hotel service is good, the sanitation is good, the facilities are very new, the sound insulation is very good, the bedding is very new, the air conditioner is constant temperature, not bad! Recommended to stay!
Original TextTranslated by Google
Response from Property: Hello, dear guests! It is really exciting to see the simple and profound praise from the guest officers. We in the hotel strive to provide the most considerate and meticulous service for each guest officer, and bring value-for-money experience to each guest. Zman Hotel is a wealthy hotel. The young and energetic hotel shows the unique charm of the hotel to the guests with simple style and warm and considerate service, leaving you with unforgettable memories. It is a great fate to meet one after another in life. Thank you very much for your support. Hope to spend a good time with you in the future journey
Guest User
Quality Selection Twin Room
Stayed in Oct 2023
Business travelers
15 review
Posted on Jan 11, 2024
Because I made the reservation for my family, I thought I wouldn’t be able to eat on the first day. However, I asked my family to go to the restaurant the next day. However, I was informed that breakfast was not included. I made the reservation for my family’s trip. This is the first time I have ordered something like this for my family. The hotel is amazing! ! ! Avoid pitfalls and wish your hotel and restaurant business a prosperous future
Original TextTranslated by Google
Response from Property: We're sorry to hear that you were somewhat unsatisfied with your experience at our hotel. As a hotel committed to providing high-quality services, we attach great importance to every guest's feedback. First of all, I would like to know about your dining problem. You can contact us as soon as possible to deal with it as soon as possible. It has been two months now and we can no longer know the specific problem at that time. However, I guarantee that our hotel will not deny guests The front desk will also give breakfast to guests who have not ordered meals. At the same time, I would like to highlight our hotel’s hundreds of free value-added services. These services include free airport pick-up and drop-off, free laundry, free luggage storage, etc., aiming to provide guests with more convenience and comfort. We believe that these services can meet the different needs of guests and make them feel the warmth and comfort of home during their journey. In addition, our hotel also has a comprehensive one-button intelligent control system, which allows guests to more conveniently control room lighting, temperature, music, etc. We hope that these smart facilities can provide guests with a more comfortable and convenient accommodation experience. Finally, I would like to mention the location of our hotel. We are located in the Airport Core Business District, very close to Tianjin Airport and Airport Metro Station, and the transportation is very convenient. If you need to travel or do business, our hotel's location is very convenient. Thank you for choosing to stay at our hotel, we value your feedback. If you encounter problems during your stay or have any comments and suggestions about our services, please feel free to contact us. We will do our best to solve the problem and improve our service. We hope you will consider choosing our hotel again and give us the opportunity to provide you with better services. Thanks!
Guest User
Quality Selective Double Bed Room
Stayed in Feb 2024
Business travelers
10 review
Posted on Mar 27, 2024
It’s too bad to trouble customers for some marketing.
Original TextTranslated by Google
Response from Property: Dear little master: Hello! Thank you for staying at Tianjin Zman Hotel. Thank you very much for taking time out of your busy schedule to share your stay experience. I saw your comment about the problems you encountered during your stay. First of all, I want to say sorry. Xiaoman treats every customer with great sincerity. There is no such situation as you mentioned, and Xiaoman will take further steps. I would like to verify the questions you raised. I hope you will answer Xiaoman's call and give me a chance to explain. Xiaoman will try its best to improve the suggestions put forward by each guest and do its best to solve the problem and improve our services. We hope you will consider choosing our hotel again and give us the opportunity to provide you with better services. Thanks!
Guest User
Queen Room With View
Stayed in Jul 2023
Business travelers
21 review
Posted on Aug 13, 2023
phone harassment
Service: Poor,
The bathtub is small, only 1.2 meters, and it is not clean. Xiaodu Smart cannot be used without the Internet. There is no
Welcome fruit:, if you don’t check out on time, you’ll get all kinds of phone calls to urge you. After the bad review, you’ll get harassed by your private phone number, and you’ll get harassed calls all the time.
Original TextTranslated by Google
Response from Property: Sorry to hear that you were unhappy with your experience at the hotel. The following are responses to several of the questions you raised: 1. Regarding phone harassment: We attach great importance to the privacy and quietness of our guests and will not actively harass our guests. If you receive unwanted harassing phone calls during your stay, it may be due to hotel staff's mistakes or poor management. We will carefully investigate and take measures to ensure that similar problems do not happen again. 2. Regarding the size and cleanliness of the bathtub: We understand your concerns about the size and cleanliness of the bathtub. As a high-end hotel, we will strictly control the cleanliness of the guest rooms, including the cleaning of the bathtubs. Regarding the size of the bathtub, we will also make adjustments based on customer feedback to meet the needs of more customers. 3. Regarding the problem of Xiaodu Smart not being connected to the Internet: Our hotel has implemented a full range of intelligent management, including intelligent control of guest rooms. If Xiaodu Smart cannot connect to the Internet, it may be due to device failure or network problems. We will check the equipment and resolve network issues as soon as possible to ensure a good stay for our guests. 4. Regarding the issue of no welcome fruit: We attach great importance to the experience and needs of our guests. Although our standard configuration does not include welcome fruits, we will provide personalized services based on guests' needs, including providing welcome fruits. 5. Regarding the check-out time: We understand your concern about the check-out time. In the hotel industry, check-out time is usually before 14:00. If you need a late check-out time, we can try our best to meet your needs based on the hotel's regulations and room reservations. 6. Regarding the issue of harassment of private phone numbers: We attach great importance to the privacy protection of our guests. If you receive spam calls, it may be because your personal information has been leaked or mismanaged. We will take immediate measures, including changing your phone number, to ensure your privacy is protected. Finally, we will take your feedback seriously, continue to improve service quality and management level, and provide you with a better stay experience. If you have any questions or suggestions on other aspects, please feel free to contact us. We will try our best to solve your problem and improve the service. Thanks!