Passenger32081710545
December 2, 2024
Positive- —Excellent location. The hotel is very centrally located. It is only a 4-5 minute walk from the Skanderbeg Central Square. The are countless shops, restaurants, pastry shops, supermarkets, etc. just within a 1-2 minute walk away —There is a deluxe feel about the hotel —There are only a six rooms —There was good water pressure —Hot water supply was good —The WiFi was good —Each room has individual heating & air conditioning (remote to operate it was a bit unclear) —Although the hotel does not offer laundry service, they arranged my laundry to be cleaned with the same company that cleans their bed linins —The breakfast served (which was included) was great! Freshly made cappuccino, good orange juice, a small container of cottage cheese, toast with butter and jam, boiled egg, and a plate of sliced tomatoes, cucumbers, block of feta cheese, but most of all, a warmed local feta cheese flaky pastry. I could not even finish everything! Negative- —Check-in was a disaster! It has to do with this being a small hotel of only six rooms, plus it being the off-season. The Front Desk/Lobby was closed most of the day (in reality after 3p, but the door sign says 11p, and the written ******* confirmation says 12a.). I ended up staying at another hotel for my first night after wondering around in the late evening hours. But the hotel made up for it financially and was great otherwise. —The hotel has no web site. If you do a search on Google, there is no direct listing for the hotel - how is this even remotely acceptable for a business in 2024? Hence, there is no way to email the hotel. They have a Facebook account, but they don’t reply to any Facebook messages. The only way to communicate with them i found out is to Instagram or WhatsApp a DM. How is any guest to know this ahead of time? —The hotel is located on a small out-of-the-way street (not a main street) - hard to find. Summary- — I usually end my review by saying whether I would stay at this hotel again or not. I am conflicted about this. First, I actually did stay here a second time, but it was for a free night to make up for the first night I had to buy another hotel because I could not check in. And now that I know the ins and outs of this hotel I probably would stay here again. Everything about the hotel was great except the check-in mess.