Hotels near Sathanur Cricket Ground, Tiruchirappalli

The hotel was booked on line n specific rooms were requested a few weeks ago )4 rooms)on line, but when we came to check in about mid night, we’re told there was no ref to online check in and we had to show them proof of communication from our WhatsApp. Front desk is not to be blamed since they accommodated us but got is other rooms, No night duty manager but he she would also be not able to assit due to online booking. WiFi does not work in room( excuse was above 4th floor internet is bad) only clear at the lobby. Room toilets shower room edge on the floor have molds. Towels were brownish white. Receptionist does not give you 2 room door tags Since not policy- plus worst the key tag don’t work once you leave the hotel and return later ( in our case after 7 hrs on the same day)- excuse given magnetic issues if key tag kept beside hand phone. Saw a group about 10 family with kids (last night)checking in at night turn down since it did not register their online checking n booking- was so sad to see small kids & elderly tired but no rooms.- did not know the out come since I just went back to the room- hope their booking was accepted). Break first service is so bad that they are not ready for tourist at 7.30am( as we leave early to travel). Today I asked the waiter to on the lights and he was not too please to do so . We choose this hotel since the service was good for the price and have stayed here a few times before the covid BUT will not recommend any one to stay here if management don’t revert to their hospitality

The hotel has a good and friendly staff and clean. There is a pub which serves good bites with your beer. The breakfast buffet can be improved by changing the menu. The towels are like sand paper in texture and softeners should be used. Overall it’s a good hotel to stay .

It was a very nice experience, staff are very helpful, location is very good, you can visit various historical monuments for here with ease, like sri ranganath swamy temple, rock fort temple, brihadeeswara temple at thanjavur

Very good this is the nice way of attend the guest. No compromise in the morning breakfast , parking and room service.rooms and bathroom good and clean are maintained as a traveller satisfaction i wish you all & keep it up to your hotel management

I arrived at a busy weekend time and staff went out of their way to find me a room which ended up being a twin but extremely confortable, clean and chic, hot water wifi television etc. Really central near the bus station and travel everywhere. good tuk tuks/taxis staff went out of their way to help with a travel agent (the manager was fantastic) and even though it was a difficult situation were brilliant, professional and honest to a fault. Brilliant value for money, breakfast, varied good food..included. lunch/dinner available

Star city hotel is best suitable for couples in trichy. Staff are very polite and very helpful. Eventhough they don't have restaurant they will help you to get your food through zomato and swiggy. They will arrange tea and coffee in time. Location is the plus of star city

Executive Room Pros - Room and bathroom were clean (second room); lift available; few eateries nearby; TV with multiple channel selection; kettle available; coffee sachets; hot water available for bathroom Cons - No dental kit provided; hot water for bathing using bucket only - not supplied to the shower head; poor WiFi connection; Had a room mix up - was given a temporary room on the first night (first room) - the explanation given was the executive room was under maintenance - the temporary room given does not even have a room number, looked like accommodation for the hotel staff and cleanliness was poor; requested luggage pickup from room during check out - staff acknowledged, however, no action taken for almost twenty minutes - only collected the after being reminded the second time - staff need more training. Generally, a lot to improve.