Uds Coco Hotels & Resorts Udumalpet

We booked this place after reading few good reviews sidelining a couple of bad reviews but it turned out to be a nightmare for us. We went there with a small baby and were generally concerned about the hygiene and cleanliness of the room. We even called them multiple times beforehand to make sure they give us clean room. To our utter shock the room was very shabby and the washroom was very small, stinking and filthy. As we checked in late midnight apart from the watchman there was no staff present. We dint have a choice but to spend the night there. There was water leakage in the washroom. The washrooms and the rooms are nothing like the pictures posted by the resort. To top it all there were ants on the bed and there was no running hot water. They got us hot water in buckets. Food - Breakfast was very bad. Towels provided were dirty. The staff incharge of the food serving area did not care to take any additional requests. Kitchen staff were kind enough to help us with the baby food which was the only silver lining. The common area was also not maintained well. Overall it looked like the owner is running the place with a bunch of locals who do not have any knowledge about hospitality. I would definitely not recommend this place. If you are looking for decent place to stay in and around Udumalpet this is not the place for you. The town has a couple of new decent places at almost the same / lesser price than this one.

Had a great stay. Good food and tasty, staffs are very friendly and ready to serve at any time, clean room and comfortable stay. Very clean restroom. Fresh coffee in the morning. Staffs told there are lot of entertainment available. Didn't had the time to do. Have to come again soon

The food was very great. A very clean resort. Staffs were very friendly. It was a warm welcome and surprised with a tender coconut. I was delighted since it was done to a single person stayed. The staffs were very well behaved and ready to help at any time on any orders. The food was awesome and coffee was very good. The room stay was refreshing with good bed and clean laundry. Restroom was very clean. Good shower with hot water and water feels. Refreshing in this resort. May be because of nearby water fall and when asked it the main water supply was fresh water well situated inside the resort. . Overall stay was very good. Have to come back with family and friends

It was my brother's wedding and we wanted a good hotel to stay in for a night. We booked this hotel and soon after we entered the room, the room was stinky and we requested a room spray. We adjusted it. Then we saw a cockroach. There were lizard eggs also on the sofa. As i am allergic to cockroaches, we requested immediate cancellation as there were no rooms in that category and other small rooms were also stinky. Instead the management said, " sir, its just a cockroach, you dont worry" i was shocked by their behaviour. The management staff christopher was very rude on call and said, "sorry sir, we can't provide a refund" the ultimate thing is - they didn't even apologize for even single time for their mistake. Their only answer was a cockroach. As i didn't get rooms i didn't attend my brother's marriage as there were no rooms in that locality as it was muharat date. Irony is i have stayed in all 5 star hotels, all types of rooms. Their rooms are not even upto their standards, no water bottle, no intercom phones, only cockroaches and lizards and pests but their normal 250 sq ft room is rs. 6200 please never visit this hotel. Don't book prior. Pay if your stay is comfortable.

At the time of booking i was very happy that in a small town udumalpet such a property was available. But when i checked in i was shocked to find that shell rooms are too small to stay particularly two elders. It can accommodate only two cots and is very difficult to stay with your luggages. Also the rent is too high for a such a small room at udumalpet. Value for money for such rooms for elders is negative.

Our stay at coco palm was good. The staff was cordial. Nice ambience. Food is good.

The hotel is located near the main road so location wise it's good. The room was quite spacious and clean and we had all the necessities met inside the room. But the swimming pool never works, food is below average. Staff never wears a mask, like none of them. It's not worth the price in which they are giving. It's the only resort like hotel which is at udumalpet. That's the sole reason for staying. Don't accept luxury stay here.

Not maintained well, stay is average and not bad. For this price we could easily afforded 4 star hotels but this is too high for this hotel.

The rooms which are portrayed are very different from actual. The rooms doesn’t have an intercom facility, every time u have to walk down to the kitchen, gully (reception) to get your needs. Needs a lot of improvement