Guest User
March 3, 2024
Firstly I'd like to say that the room, hotel, grounds and surrounding area are lovely. The room is huge, nicely decorated and blooming lovely. The rest of the hotel has a very warm, welcoming and cosy feel to it. I wasn't able to try the hotels breakfast as I left early the next day for the safari that the hotel had organised for me. There's parking, aircon in the rooms. But it's safe to say that the pictures don't do the place justice. hmmm... the negative. There's a few little things that stopped the place being fantastic. When I turned up I was greeted by two of the hotels assistants. Suffice to say that their greeting was a bit frosty. The complete polar opposite as to what I'd experienced at the other hotels I'd stayed in around Sri Lanka. They looked at me as if I was going to rob the place. So, before going to my room I order from the menu what I'd like for dinner and then say three times and pointed to the menu, that I'd like a coffee. It never came. No biggy, but it's the little things. Next, prior to my stay, I got in contact with the hotel about a Safari. Twice the hotel confirmed the price. Low and behold, when I get to the hotel I'm told that the price i was told was in correct. Of course the price was more expensive. It's silly it's never cheaper is it haha. So again this leaves a bitter taste in the mouth, because it's not like the hotel doesn't sort these tours on a regular basis. Lastly, it would have been nice to swim in the pool if it wasn't turning green.