Vicky864
December 4, 2024
I recently organised a sustainability event and stayed at the Chedi Lustica Bay. I already knew from pre-event planning how supportive they are for business; what I didn't expect was what a lovely welcome, room, and sustainable stay it was. Working in travel, I've arrived at many hotels at all times of day, and I have to say this was one of the warmest, ever - topped off by the fact it was at midnight (thank you Radi). I suspect it makes no difference to them what time it is, they are there for you the same, and the foyer felt cozy, inviting and not soul-less, like many at midnight! The room was really spacious, bright and sunny by day, with a huge bed, everything you could want and need, really nicely decorated and so well designed I really couldn't think how to improve it - the perfect hotel room?! Plus for me as a sustainability-focused professional, I really appreciated the ability to turn down unnecessary next-day cleaning and laundry, and choose instead a cocktail, credit for a class, or even a gif, all done digitally from bed, and the messaging even in drawers! They go an extra mile supporting local community initiatives like Red Cross. I would also add, a room above mine left water on and caused a flood - I was out, there was no impact on any of my things but the staff called me, and not only wanted me to change rooms, but moved all my belongings to *exactly* where they were in the new room, even down to the order of my clothes hanging in the wardrobe ready for when I arrived back. Extraordinary attention to detail. As for working with the venue team - thank you to Bruna, Milica, Anthony & staff who really were extremely supportive, helpful and lightened our load. All Chedi staff were extremely accommodating when we needed tech help, more flexibility with timings or meals, and room use, and the food was lovely. We couldn't ask for more and hope we can work together again and bring back more people to this fabulous venue! My only downside? That I didn't have more time to enjoy walks, bike ride and chill. It would be a lovely place to just hang out for a long weekend, enjoying the facilities.