6 Chome-27-49 Shinjuku, Shinjuku, Shinjuku Ward, Tokyo, 160-0022, JapanView Hotel Details
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HOTEL LiVEMAX Shinjuku East Guest Reviews
3.4/5
240 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.3
Service3.2
Cleanliness3.4
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All reviews(240)
Positive reviews(165)
Reviews with photos/video(30)
Awesome stay(38)
Convenient location(25)
Amenities were average(22)
Great value for money(18)
Friendly owner(13)
Easy to get around(10)
Close to metro(5)
Negative reviews(75)
Guest User
Single Room Non-Smoking
Stayed in Apr 2024
Solo travelers
3 review
1.0/5
Posted on Apr 27, 2024
DON’T STAY IN THIS HOTEL, I WAS CONNED ¥9000, or 60 USD!!! They never informed me about the penalty and NEITHER was the ¥9000-worth of so-called ‘RULE’ visible at the check in counter, nor the key cards. And when I lost my key card, they suddenly charged me, they never gave me any receipts until I asked for it multiple times. This hotel is sucking money out of its customers, DON’T BOOK!
Duy
Single Room Non-Smoking
Stayed in Jul 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 28, 2024
Good hotel
Miguel
Single Room Non-Smoking
Stayed in Jul 2024
Travel with friends
2 review
1.7/5
Posted on Aug 1, 2024
Horrible service….. the machine for self check in has issues, they don’t even give water for the guests, never going to another Hotel live max ever again…..
Guest User
Twin Room-Non-Smoking
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 18, 2024
Super convenient in tue heart of Shijuku.
I was not aware of 10 checkout time in stead of 11 Nd they charge 1000 yen for late check out, totally unexpected. :(
Guest Gwen
Twin Room-Non-Smoking
Stayed in May 2024
Other
3 review
2.7/5
Posted on Jun 4, 2024
The bed is comfortable and the toilet is considered big.
Maybe the carpet should be replaced or removed to prevent accumulation of dust.
MACD
Single Room Non-Smoking
Stayed in May 2024
Solo travelers
7 review
4.5/5
Great
Posted on May 29, 2024
Good little place to stay if you don't want to sleep in a dormitory or in a cube. Staff is very nice and friendly The room was clean bed was very comfortable no complaints at all so stay there again next time I'm in Tokyo
Guest User
Single Room Smoking
Stayed in May 2024
Other
15 review
3.7/5
Posted on Jun 8, 2024
The best about this hotel is their location.
The rooms are small, but comfortable. It is fine for the price.
The corridors and elevators are not really clean.
Seems that the hotel does not have enough staff.
Guest User
Single Room Non-Smoking
Stayed in May 2024
Solo travelers
4 review
3.2/5
Posted on May 15, 2024
The room was so small and the bed was very uncomfortable. The service was not good.
murs_murs___
Single Room Non-Smoking
Stayed in Mar 2024
Travel with friends
1 review
3.0/5
Posted on Mar 7, 2024
The staff from the front desk we not so cooperative. Only one nepali guy from the morning shift helped us a lot. Remaining others were not so polite and weren't even presented in the front desk when we needed them.
Guest User
Single Room Non-Smoking
Stayed in Apr 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Apr 18, 2024
Very easy and convenient. Aircon was powerful. Bathroom had a bit of a funny smell.
NgannRavin
Single Room Non-Smoking
Stayed in Feb 2024
Travel with friends
3 review
1.5/5
Posted on Feb 9, 2024
The hotel is very small and the service is not good. The receptionist is not friendly. Thale room is not so clean with the AC sounds so loud when we activate it. Not recommend
Netasso
Single Room Non-Smoking
Stayed in Mar 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Good for one person. Well located, quiet but close enough to the more crowded places!
Aryal janak
Single Room Non-Smoking
Stayed in Jun 2023
Couples
1 review
2.7/5
Posted on Jun 29, 2023
I recently had the pleasure of staying at Hotel Livemax Shinjuku East during my visit to Tokyo, and I must say, it was a delightful experience. The hotel is conveniently located in the vibrant Shinjuku area, offering easy access to popular attractions, shopping, and dining options.
Upon arrival, I was greeted by the friendly and attentive staff who provided a smooth check-in process. The lobby had a modern and welcoming ambiance, creating a pleasant first impression.
The room itself was cozy, clean, and well-appointed. Despite being a budget-friendly hotel, Livemax Shinjuku East managed to offer comfortable amenities. The bed was comfortable, ensuring a good night’s sleep after a long day of exploring the city. The room also had a small kitchenette, which was a nice addition for those who prefer to prepare their own meals or have a quick snack.
One standout feature of the hotel was the impeccable cleanliness. The housekeeping staff did an excellent job of maintaining a spotless environment throughout my stay.
While the hotel does not have an on-site restaurant, there are plenty of dining options within walking distance, allowing guests to indulge in a wide range of culinary experiences. The staff at the front desk were always ready to provide recommendations and assist with any queries I had regarding nearby attractions or transportation options.
Another positive aspect of Livemax Shinjuku East was the reasonable pricing. It offered good value for the money, especially considering its convenient location in one of Tokyo’s most vibrant neighborhoods.
Overall, my experience at Hotel Livemax Shinjuku East was highly enjoyable. It provided a comfortable stay, friendly service, and a prime location for exploring the bustling city of Tokyo. I would certainly recommend it to budget-conscious travelers looking for a cozy and convenient accommodation option in the heart of Shinjuku.
Son
Single Room Non-Smoking
Stayed in Mar 2024
Couples
132 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Greta location easy access to centre shopping restaurants and nightlife