Minn Ueno

Minn Ueno Reviews

Minn Ueno

1 Chome-19-5 Higashiueno, Taito Ward, Tokyo, 110-0015, JapanView hotel details
Minn Ueno
Minn UenoMinn UenoMinn Ueno
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Guest Reviews of Minn Ueno

8.6/10
Very good
175 reviews
Verified reviews
Location9.0
Amenities8.4
Service8.1
Cleanliness8.7
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All reviews(175)
Positive reviews(164)
Reviews with photos/video(39)
Large rooms(44)
Perfect for families(18)
Convenient for shopping(17)
Has facilities for children(15)
Family activities available(15)
Close to metro(10)
Luggage delivery service(5)
Many dining options(4)
Negative reviews(11)
Missss mia
Moderate Twin Room
Stayed in May 2026
Family
4 reviews
9.0/10
Great
Posted on Jun 15, 2026
This hotel is great overall. The location is excellent – Ueno Park, Tokyo University, and Akihabara are all within walking distance. It's also very convenient for dining and shopping. There are two major stations nearby, making travel super easy. We're a family of three adults, and this room type was perfect for us. The room comes with kitchenware and a microwave, so you can easily prepare some groceries from the supermarket. Be sure to read the terms and conditions before booking, as this is a fully self-service apartment-style hotel, meaning there are no staff on-site. Make sure to pre-register your passport information and other details before you arrive. That way, you can just scan a QR code at the hotel and check in directly, which is incredibly convenient. The only downside is the breakfast; it's really not worth booking.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share such a detailed experience. We are delighted to know that you were satisfied with the hotel's overall environment, excellent location, and convenient transportation. Providing easy access to Ueno Park, the University of Tokyo, and Akihabara, while also enjoying the abundant dining and shopping options in the surrounding area, is exactly what we strive for – a comfortable and convenient travel experience. We are also very pleased that you and your family were satisfied with the room type. The kitchenware and microwave provided in the room offer greater convenience for extended stays or family trips, and we are gratified to know that these amenities added comfort to your journey. We also appreciate your positive feedback on the self-check-in process; we are pleased that pre-registration and QR code check-in provided you with an efficient and convenient experience. On the other hand, we sincerely apologize that the breakfast did not meet your expectations. Your valuable feedback is very important to us, and we will carefully evaluate and continuously improve our services to provide guests with a better dining experience. Thank you again for your feedback and support, and we look forward to welcoming you and your family back in the future for an even more satisfying stay. Minn Ueno
季螢
Superior Family Duplex
Stayed in Mar 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Apr 21, 2026
The environment was very clean and spacious, with enough room to open our luggage. The toilet and shower were separate. Earlier, I went downstairs and a front desk staff member was there to help with a check-in issue. The room uses a key code lock, which feels very secure.
Original textTranslated by Google
Response from Property: Thank you for your stay at Minn Ueno and for sharing your valuable feedback. We are delighted to know that you were satisfied with the cleanliness and spaciousness of your room, found luggage unpacking very convenient, and appreciated the separate bathroom and toilet design. We were also very pleased to be able to assist you with check-in and ensure a smooth process. We are also very pleased that you felt safe and secure using the room. We look forward to choosing Minn Ueno again on your next trip to Tokyo, and we will be happy to serve you.
Suritsada
Deluxe Two-Bedroom Suite
Stayed in Feb 2026
Solo traveler
20 reviews
10/10
Outstanding
Posted on Jun 13, 2026
Compared to other hotels, the room was incredibly spacious! At 50 square meters, it easily accommodated our family of five. It had a kitchen, a separate shower and toilet, and even a small room for luggage storage. We were very satisfied with our stay!
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your stay experience with us! We are delighted to hear that you were satisfied with the spaciousness of your room. The 50-square-meter room comfortably accommodated your family of five, and the kitchen, separate wet and dry bathroom design, and independent storage space all contributed to your convenience, which we greatly appreciate. It is our honor to provide you with a satisfactory stay, and your positive feedback is our greatest encouragement. We will continue to strive to provide every guest with an even more comfortable and convenient accommodation environment. We look forward to welcoming you and your family again in the near future! Minn Ueno
Camb1802
Moderate Twin Room
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 12, 2026
Lovely hotel. Nice and clean. Good location as only 6-7 mins walk from Ueno station but it’s so quiet and peaceful even though it’s so close to one of the busiest areas in Tokyo!
Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you enjoyed your stay and appreciated our clean facilities, convenient location, and the peaceful atmosphere despite being so close to the lively Ueno area. It’s great to know that our location provided both easy access and a relaxing environment for your visit.We truly appreciate your kind words and look forward to welcoming you back on your next trip to Tokyo.Minn 上野
Guest User
Moderate Family Loft Bed Room
Stayed in May 2026
Family
4 reviews
5.0/10
Posted on Jun 29, 2026
loaction and the bathroom. the breakfast is not a buffet. a basket which include - a tiny sandwich which is warmed up with only one choice - chicken and cheese + small cup of corn soup. barely enough for a normal person. if you a vegetarian you actulley cannot enjoy this breakfast and you have to buy to yourself.
Response from Property: Dear Guest, Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the location and the bathroom. However, we sincerely apologize that the breakfast did not meet your expectations. We take your comments regarding the content, portion size, and options for vegetarian guests very seriously and will use them to improve our services in the future. Thank you again for your valuable feedback. If we have the opportunity to welcome you again, we will strive to provide you with an even more satisfying stay. Minn Ueno
c yf
Superior Family Duplex
Stayed in Apr 2026
Traveling with friends
9 reviews
7.0/10
Posted on May 26, 2026
The location is quite good for people who are first time in Japan and Ueno is the best place to stay and quite convenient to transit from Narita airport. But there was such a disappointment as there was no cleaning service for people staying less than 7 days
Response from Property: Dear Guest,Thank you for sharing your detailed feedback with us. We are very pleased to hear that you enjoyed our convenient location and found Ueno to be a great base for first-time visitors to Japan, especially with the easy access from Narita Airport.At the same time, we sincerely apologize for the disappointment regarding the cleaning service policy. We understand how important housekeeping can be for guest comfort, and we regret that this aspect did not meet your expectations. Your comments are very valuable to us and will be shared with our team as we continue to improve our guest experience and communication regarding stay policies.We truly appreciate your stay and hope to have the opportunity to welcome you again in the future.Minn 上野
Guest User
Superior Family Duplex
Stayed in Mar 2026
Family
7 reviews
9.5/10
Amazing
Posted on Apr 28, 2026
The location is great, close to Ameyoko Market and the purple building, and near several train stations, making it very convenient for getting around. The room was spacious and didn't feel cramped. If you pre-check-in, the check-in process is super smooth and quick. You can also store your luggage using their self-service facility. I'd definitely stay here again next time!
Original textTranslated by Google
Response from Property: Dear Valued Customer, Thank you very much for your impressive review. We are delighted to hear that you were satisfied with the hotel's convenient location near shopping areas and several train stations, as well as the spaciousness of the rooms which made you feel comfortable. We are also pleased that our pre-check-in and self-service luggage storage system were convenient and saved you time. Your compliments and satisfaction are a great encouragement to us, and we look forward to welcoming you back to stay with us again in the future. Minn Ueno
Guest User
Superior Family Duplex
Stayed in Jan 2026
Family
1 reviews
10/10
Outstanding
Posted on Mar 30, 2026
Nice staff Very nice location , near to convinient store and supermarket , easy to walk to either JR , Subway Near to Ueno station , can travel shinkansen from UENO Easy self check in , easy password door self check out
Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you appreciated our friendly staff and found the location convenient, with easy access to nearby stores, supermarkets, and transport options including JR lines, the subway, and Ueno Station for the Shinkansen.We’re also glad that you found the self check-in and check-out process smooth and convenient. Your feedback means a lot to us, and we hope to welcome you back again for another enjoyable and hassle-free stay.Minn上野
PandaTravels
Deluxe Family Loft Bed and Queen Room
Stayed in Jan 2026
Family
4 reviews
9.0/10
Great
Posted on Feb 26, 2026
Good stay for families. Affordable and in a convenient location. While the space is big it feels a little bit worn but overall a good budget spot for families
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.We’re so pleased to hear that you found our hotel to be a good and affordable option for families, and that our convenient location added to the ease of your stay. It’s great to know that the spacious layout worked well for you and your family.We also appreciate your honest comments regarding the condition of the space. While we’re glad you still found value in your stay, we understand that some areas may feel a little worn. Please be assured that we are continuously working on maintenance and improvements to enhance our guests’ comfort.Thank you again for recommending us as a budget-friendly family spot. We hope to welcome you and your family back for another pleasant stay in the future.Minn上野
Guest User
Deluxe Family Loft Bed and Queen Room
Stayed in Jan 2026
Family
4 reviews
8.5/10
Very good
Posted on Apr 19, 2026
A lot of spaces in the room. Not much negative points other than the laundry area is too small. Realised a lot of outsiders came in to wash, so the waiting time is very long
Response from Property: Dear Guest, Thank you very much for staying with us and for providing us with your valuable feedback. We were delighted to read that you were satisfied with the size of your room. On the other hand, we sincerely apologize for the inconvenience and long waiting times caused by the limited space of the laundry area and the congestion due to external use. We take your comments seriously and will consider measures to improve your experience so that you can use our facilities more comfortably. We will continue to strive to provide a comfortable stay for all our guests, and we look forward to welcoming you back again. Minn Ueno
Guest User
Moderate Twin Room
Stayed in Jan 2026
Family
7 reviews
7.7/10
Good
Posted on Feb 17, 2026
Traveling with two adults and two children, the room wasn't huge, but the location was excellent.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive review! We are delighted that you enjoyed our spacious and clean room, friendly service, and quiet location. Your positive feedback is our greatest encouragement, and we look forward to serving you again in the future. Wishing you all the best! Minn Ueno
Chatcha1
Deluxe Two-Bedroom Suite
Stayed in Nov 2025
Traveling with friends
20 reviews
9.0/10
Great
Posted on Dec 29, 2025
Love bigger size rooms for 2+ people occupancy. well designed , well function , and room is equipped with essential appliances and cutlery.
Response from Property: Dear Guest,Thank you for sharing your kind feedback. We’re glad to hear that you appreciated the larger room size, thoughtful design, and practical layout, especially for stays with more than two guests. It’s wonderful to know that the in-room appliances and cutlery added to your comfort and convenience.We truly appreciate your comments and hope to welcome you back again for another enjoyable stay.Minn上野
Gladysdrew
Moderate Family Loft Bed Room
Stayed in Nov 2025
Family
16 reviews
8.0/10
Very good
Posted on Dec 19, 2025
Considered spacious for 2 adults and 2 kids. We had our own bed. Room is clean and easy to check in and out. However, the breakfast can be improved.
Response from Property: Dear GuestThank you very much for taking the time to share your review.We are delighted to hear that you found the room spacious and comfortable for your family, and that you appreciated the cleanliness as well as the smooth check-in and check-out process. It is especially nice to know that everyone was able to enjoy their own bed.We also appreciate your feedback regarding breakfast. Your comments are valuable to us, and we will share them with our team as we continuously work to improve our services.We hope to have the pleasure of welcoming you and your family again in the future.Minn 上野
Wizzy
Moderate Twin Room
Stayed in Nov 2025
Couple
20 reviews
6.5/10
Posted on Dec 19, 2025
Breakfast charged at ¥15,000 is not worth it . There are plenty of places to eat. A MacDonald set meal cost less than ¥5,000. Other than that all is good.
Response from Property: Dear GuestThank you very much for sharing your feedback.We appreciate your honest comments regarding the breakfast pricing. While our breakfast is designed to offer a wide variety of high-quality items and a relaxed dining experience, we understand that value can be perceived differently by each guest, especially with many dining options available nearby.We are pleased to hear that you enjoyed the rest of your stay, and your feedback has been shared with our team for future consideration. We hope to have the opportunity to welcome you again.MInn上野
Markus Lohenstein
Moderate Twin Room
Stayed in Sep 2025
Solo traveler
15 reviews
8.0/10
Very good
Posted on Oct 16, 2025
Rather overpriced I’d say, nice and spacious place in good location to explore Ueno though. Wifi barely working, breakfast needs to be ordered the night before I wasn’t told, all up a nice place but checkout other prices in the area before you book.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear that you found the room nice, spacious, and well-located for exploring Ueno.We sincerely apologize for the inconvenience you experienced with the Wi-Fi and the breakfast ordering process. Your comments are very valuable and will help us improve the clarity of information provided to our guests and enhance our services.We appreciate your insights and hope to have the opportunity to provide a better experience in the future.Minn上野