Hotels near Rainbow Shops, Toledo

Hotel was very clean, housekeeping great. Front desk personnel fair when they could be found. Signage for what driveway to use on Navarre is horrible as hotel sits far back from road behind other buildings and very easy to pass by without driveway marked. Hot Breakfast was till 9:30 and was fresh & served by staff thanks to Coronavirus recommendations. Would recommend manager perform walk thru more often & detailed. Room 210 entry light not working, toilet was slow running constantly, grout missing in bath floor. BIGGEST ANNOYANCE: 1/2 of headboard actually has built-in nightlight that allows you to almost read anywhere in room with all other lights off. Could not sleep with that nonsense. Looked all over that side of bed, headboard, and wall for switch to turn off nightlight. Walked to front desk about 3:30am & nobody there. Went back to room to try and sleep but couldn’t. Covered light with towel & still could read. Finally called Front Desk around 4 am and no answer. Ugh. Finally found nightlight switch on opposite side of bed and completely hidden by room phone around 5 am. Ugh. Requested & granted late check out upon check in. Of course Housekeeping had no notation & checked to see when leaving. At check out I mentioned nightlight fiasco and missing Front Desk staff. No “sorry about that,” much less any other offer or some credit. Nada. “We turn all the nightlights on when cleaning.” Nightlight switch needs to be near..... drumroll please... the nightlight (& have a sign marking switch). While I’m in one of those moods, why would a hotel provide only a 32” tv? Oh well, who needs sleep? Hellooo IHG.

The room was spacious and clean. Amenities are also available. Other than the fact that there was dirt stuck in the bathtub and the air conditioner was so loud that I woke up at night, it's a very nice hotel.

This is the first review I have ever written in my life. I don't think I have ever had customer service so bad ever. Context: I had a reservation for a week. At the end of the stay, I called to extend it for 3 days but the lady over the phone says I can have it for 2 more nights( OK cool i'll figure out the last night later). Then, on my second day I go to the front desk and ask for one more night. The lady at the front desk ( a different lady than on the phone) makes me sign paper and says I am good to go. Next day I get a call from the first lady again and she is yelling at me. ”You did not listen to me”. She is not telling me this in a nice tone, she is screaming at me over the phone in the most rude way possible telling me that it is my fault. Her excuse was ”the front desk girl is new and does not know what she is talking about”. How is this my fault? Then she says she will figure it out and call me in 10 minutes. 30 minutes pass and I call them back because i haven't received a call and apologize for getting angry (I apologize first even though it was not my mistake). Then she says she can move me to a new room and i ask for a discount. I have to leave work for an hour to pack my stuff and drive both ways only to find their discount was 20 dollars. I lost more money leaving work. I cancelled my room.(i asked for one again later but they said they were full which is whatever I understand that) After this I called 3 separate times and asked to speak with the manager and I get told that the manager will be back Friday at 7:00am. I call dot at 7 and i got told that the manager is not here and will get back on Monday. It is a shame for such a good hotel to have such terrible service. I am the most disappointed I have been in a hotel in years. I strongly advise against this hotel, there is a Tru by Hilton 30 seconds from there, it is worth to spend an extra 15 dollars to stay there.

We had a great experience but a few details were lacking. Service at the front desk and breakfast was awesome. Nice property and love that we can bring our dog with us. However a few things did not meet the mark. The dishwasher was full of dirty dishes (apparently all the dishes and silverware were loaded, there were no extra in the cabinets and drawers). The dishwasher was beeping when we entered the room because a wash setting was selected but it was not locked and started. There was no conditioner in the shower and inside of the toilet seat cover near the hinges could have been cleaned better. These were things we cold live with and we did. Our one bedroom was spacious. The bedroom and living room were great. Loved that there were two thermostats and two televisions, one for each room. The bed was so comfortable! Nice big windows throughout. Free parking is right outside with bright lights. And there are ton of eateries, grocery stores and shopping nearby.

Beware of added charges. We made the reservation from the road over the phone and told them we have a dog, ”no problem”. We confirmed at the front desk about the dog and no mention of a surcharge. I just got the bill and there is a large dog fee. Neither of the clerks mentioned an added fee. This is an pricier hotel for the area and we would not have stayed if we knew about the fee. I called the corporate phone and the guy said the fee is listed on the web site and he would not take it off. He sent me to the ”managers office” and that went to VM. We would not have stayed here if we knew. The room was reasonable, the breakfast buffet is very average for road hotels, eggs are sliced from a loaf. Wife was going to make tea in the room and the cups were moldy. Will not stay again.

This is a very old style Courtyard. It certainly does not compare well against the new style Courtyards, but it did appear to be kept up well and clean. If you are looking for the basic overnight stay, it will serve the purpose. If you are looking for any frills or added amenities, this is not the choice for you. Like most places now, the certainly seemed to be understaffed and the limited staff that we had interaction with appeared to be stressed out with not much personality. On the plus side, the bed was fairly comfortable and the towels were of good quality.

Opposite the hotel is a supermarket, restaurant, very convenient. However, the hotel breakfast is very general.

I've stayed in several Super 8's, so I don't expect much, but THIS one was the best! (and never thought I'd give a Super 8 a 5 star, but here we are) I was pleasantly shocked to find such a nice property, friendly staff and nice location. I stayed here with my friend and two dogs for 2 nights — we booked a two bed room and asked for bottom floor. Check in was super fast, smooth and the Staff was great. They appeared to take pride in their hotel and were very helpful. The property overall is in a decent location close to a few restaurants and if you drive a little, close to everything. The grounds were very clean, well kept and had a HUGE clean field behind the hotel to walk the dogs. The room was very clean and felt modern with all furniture in decent condition. It was very well lit and airy feeling. The room was big enough for the 2 adults and 2 dogs and all our stuff. The beds were comfortable enough, maybe just a little firm with a few layers of linens. Everything was in great working order including the AC and Wifi worked pretty well with our devices. The bathroom was also just as clean with plenty of towels and the basic toiletries. There wasn't a lot of counter space in the bathroom but we made do. The breakfast area was clean and well stocked with a variety of items, not just breads and muffins. Everytime we saw the Staff they were always friendly and helpful. At times, we forgot we were at a Super 8 as it felt more like a nice Holiday Inn. Best of all, it was very quiet and we both felt quite safe at this hotel. Next time I'm in the Toledo area for a few nights, I'm coming here and have already recommended it to my friends!

We stayed here as a last minute stay and it was absolutely miserable. This is a party hotel. We were just looking for a place to sleep for one night. For the amount we paid (over $180) you would think they would have more than one functional elevator, a working pool and hot tub, have clean mattresses, and better control of their guests. There are several ballrooms in this hotel, so again, you have a party hotel. There was a sports group of preteen boys (red shirts that said ‘Rangers’) who were playing hide and seek tag in the hallways, lobby, and elevator until about 11pm. Around the same time, the Jones family reunion got kicked out of their ballroom and brought the party to the room next to ours, with a connecting door. From 11:15pm-1:30am we called and walked down to the front desk a total of 7 times asking for help. The girl at the front desk was left there on a busy Saturday night with no help, no manager, no support. Police had been in the building for drunk patrons several times and she told me she had been trying to reach her manager for help and kept getting sent to voice mail. She offered to move our room, but my argument was that we should bot have had to move in the middle of the night, the loud party guests should move. She told me she could not move them because they were part of a group rate, so if she moved the loud room she would have to move everyone in the group. Not believable. She also said she had gotten several complaints about this room, not just from us. They did not quiet down until 2am. The clerk (Taylor?) told me she would comp my room but did not have the computer authorization to do it, but her manager Chelsea would be in at 7am. When we checked out at 9am, there was still no manager on the property. The new clerk told me that Chelsea would call me to comp my room when she came in (within the hour), but she never called. When we *****ped our bed this morning we noticed there was no mattress cover on the bed, and there was a huge stain on the bed. I also found dirty washcloths and towels on the floor of the closet in the room. If you are looking for a dirty party hotel, this is your spot. If you want a hotel that posts everywhere that your satisfaction is guaranteed but does not stand behind that, this is your spot. If you want a clean and restful place to sleep, go somewhere else.