To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(37)
Positive reviews(22)
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Negative reviews(1)
Nawinda Chirayukool
Cottage With Lake View Non Smoking
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Dec 30, 2024
Love every moment here
Response from Property: Thank you so much for your kind words! We're glad to hear that you had a good experience with us. We look forward to welcoming you back soon!Hotel Nidom
Guest User
Cottage With Forest View Non Smoking
Stayed in Feb 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The environment is really good. The forest house is two-story and about 100 square meters. Compared with the rooms I stayed in before in Sapporo, Noboribetsu and Rusutsu, it is much bigger. And the house is fully equipped with two bedrooms and two bathrooms. It is very quiet and you can go out to play in the snow at any time. The only drawback is that if you don't drive here, you have to eat dinner at the hotel. The dinner at the hotel is very expensive. I ordered room service, which was quite a lot and delicious. In addition, the hotel does not have a vending machine, so you can only patronize the hotel's drinks and cakes in the lobby. Breakfast is included, which is very ceremonial. All the staff greeted us at the door of the restaurant. We were in a hurry, so we ate quickly and went to the airport. In addition to the snow, there is a golf course next to it. There is not much entertainment, but it is still a good stop for rest.
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6/14
Response from Property: Thank you for your thoughtful review! We’re so glad to hear that you enjoyed the environment. It’s great to know that you appreciated the quiet surroundings and the convenience of snow activities right outside. We also understand your concern about the dinner options; while the hotel dinner can be on the pricier side, we’re happy to hear you enjoyed the room service. We’ll certainly consider adding more snack in the future to improve convenience. We’re glad you enjoyed the breakfast experience as well. We hope to welcome you back soon!感谢您的详细点评!很高兴听到您喜欢这里的环境。得知您欣赏这里宁静的环境和方便的雪地活动体验,我们感到非常高兴。我们也理解您对晚餐选择的顾虑;虽然酒店的晚餐价格较高,但很高兴听到您喜欢room service的餐点。我们未来一定会考虑增加更多小吃,以提高便利性。也很高兴您喜欢我们的早餐体验。期待不久后再次欢迎您的光临!Hotel Nidom
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Guest User
Cottage With Lake View Non Smoking
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Hokkaido is more suitable for a leisurely vacation than other places. The lake view room feels great. The guy at the front desk is Chinese, so there is no language barrier. Everyone provides great service.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed the peaceful atmosphere of Hokkaido and had a great experience with the lake view room. It's also great to know that the service from our staff, especially the front desk, was helpful and met your expectations. We're happy that the language barrier was not an issue and that you felt comfortable during your stay.We look forward to welcoming you back for another relaxing getaway!感谢您的精彩评价!我们很高兴听到您享受了北海道的宁静氛围,并且对湖景房感到满意。也很高兴得知我们前台的工作人员以及其他员工的服务得到了您的肯定。能在语言上无障碍地为您提供帮助,我们感到非常高兴。期待您再次光临,享受更多宁静的假期时光!Hotel Nidom
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Guest User
Cottage With Lake View Non Smoking
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 1, 2025
The environment is really good. Although the hotel has been open for more than ten years, the overall maintenance is still good. The cottage has two floors, a kitchen and you can make your own fire. There is also Chinese service at the front desk, which can better understand our needs.
Original TextTranslated by Google
Response from Property: Thank you for your kind review! We are delighted to hear that you enjoyed the environment. Our staff puts in a lot of effort to maintain the hotel after 30 years of service. We’re also glad our team could assist you and support your requests. We look forward to welcoming you back soon for another wonderful stay!感谢您的好评!很高兴听到您喜欢这里的环境。我们的员工在运营了30年之后,依然付出了很多努力来维护酒店。我们也很高兴我们的团队能够帮助您并满足您的需求。期待不久后再次迎接您的光临,带给您更多美好的住宿体验!Hotel Nidom
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Guest User
Cottage With Forest View Non Smoking
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Jan 25, 2025
The environment is very quiet, the service is very good, and the service is very good. There are Chinese compatriots at the front desk, and communication is also very convenient. The breakfast was very nice. Our family of four chose two portions of each, Japanese and Western, and were very satisfied. There are no other recreational facilities in the hotel except playing in the snow. If you want to experience the cabin, staying in a quiet place for two days is a good choice. It is also relatively close to Chitose Airport, so it is okay for a short stay.
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Original TextTranslated by Google
Response from Property: Thank you for your wonderful review! We always strive to provide excellent service, and it's great to know that our team was able to assist you with your requests, including the airport bus and taxi service. We’re also happy to know that you were satisfied with the breakfast options. It’s great to hear that you had a fulfilling experience with both Japanese and Western choices. While we do focus on snow activities, we’re happy that our peaceful, cozy atmosphere made for a nice stay. The proximity to Chitose Airport is also great for short stays. We hope to welcome you back soon!感谢您的精彩点评!我们始终致力于提供优质的服务,很高兴得知我们的团队能够协助您解决需求,包括机场巴士和出租车服务。也很高兴您对早餐选项感到满意。听到您体验了日式和西式美食,感到非常充实,我们也很高兴。虽然我们主要提供雪地活动,但我们很高兴您能在这里享受到宁静温馨的氛围,度过愉快的时光。酒店距离千岁机场也非常方便,适合短暂停留。期待不久后能再次欢迎您的光临!Hotel Nidom
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Guest User
Cottage With Forest View Non Smoking
Stayed in Jan 2025
Other
2 review
5.0/5
Outstanding
Posted on Jan 7, 2025
This hotel is simply the White Moonlight Hotel in Hokkaido. I have experienced the good service in Japan many times, but this time the service was amazing. The service staff was very polite. We wanted to book a bus from the airport to the hotel because of a change in our schedule, and it was also arranged. Check-in and meals were all great. The front desk guy also spoke good English and responded to any needs. In the end, he helped us call a taxi to the JR station and bowed to send us off. The hotel facilities are very good, the environment is beautiful and quiet, and it is very suitable for vacation. I will definitely stay here for a week if I have the chance in the future.
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Original TextTranslated by Google
Response from Property: Thank you for your kind review! We are thrilled to hear that you enjoyed your stay with us and that the service exceeded your expectations. We always strive to provide excellent service, and it's great to know that our team was able to assist you with your requests, including the airport bus and taxi service. We’re also happy to hear that you found our hotel facilities and environment to your liking. It would be our pleasure to welcome you back for a longer stay next time. We look forward to seeing you again soon!感谢您的好评!我们很高兴听到您对我们的住宿体验感到满意,并且服务超出了您的预期。我们始终致力于提供优质的服务,能够帮助您安排机场巴士和出租车服务,我们感到非常荣幸。也很高兴您喜欢我们的酒店设施和环境。下次有机会,我们一定会很高兴迎接您再次入住,甚至可以为您安排更长时间的住宿。期待不久后再次见到您!Hotel Nidom
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Guest User
Cottage Twin Room< 2 Rooms With 4 Beds>
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Aug 26, 2024
This place is as peaceful as a dream, the moss is like a green carpet, and the stream is clear. It is very suitable to escape from the world for a few days! The texture of the cabin is also very good! The service is very thoughtful!
Original TextTranslated by Google
6/9
Response from Property: Thank you for your lovely review! We're so happy to hear that you enjoyed the peaceful atmosphere, also the wooden cabin and appreciated our thoughtful service. We hope to welcome you back for another relaxing getaway soon!感谢您的美好评价!我们很高兴听到您喜欢这里宁静的氛围,以及小木屋,并且欣赏我们的贴心服务。期待您不久后再次光临,享受更多放松的假期!Hotel Nidom
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ClaraGe
Cottage With Forest View Non Smoking
Stayed in Aug 2024
Couples
29 review
4.7/5
Amazing
Posted on Aug 11, 2024
The hotel is located in the forest. The rooms are villas and cabins. It is very quiet and close to nature. I have seen deer in the park. There are two floors in the cabin, a log holiday home with a balcony and kitchen, and a gurgling stream outside the window. Insects are inevitable, equipped with mosquito coils, remember to close the doors and windows in time when entering and leaving. There are several courts near the hotel, and it is very close to play ball, which is a good choice. Guests in the park also need to call a car for pick-up, and meal time is also arranged in advance. Both the front desk and the restaurant are very warm and polite, and the service is meticulous and thoughtful. There is a waitress wearing glasses in the restaurant who introduces every dish in English very well 👍 I feel that the connection between the various departments of the hotel is very smooth and silky, and the experience is very good! There is a drop-off service, and the time is negotiated with the guests. Remember to communicate with the front desk in advance. It takes less than 7,000 yen for us to take a taxi from New Chitose Airport to the hotel for 20 minutes. If you contact the hotel in advance, you can probably get a car to pick you up, right? The experience is great, and I will stay here again next time I have the chance.
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Original TextTranslated by Google
Response from Property: Thank you so much for your thoughtful review! We're delighted to hear that you had such a wonderful experience staying in our peaceful, nature-filled environment. It’s great that you were able to enjoy the quiet atmosphere, the view of the stream outside your wooden cabin, and even spot some deer in the park. We’re also glad you enjoyed the comfortable two-story wooden cabins and the surrounding greenery.We’re pleased that our staff provided attentive and courteous service, and it’s wonderful to hear that our restaurant service, especially with the English explanations of each dish, met your expectations. We appreciate your kind words about the smooth experience and the coordination between our departments.Regarding transportation, we would like to let you know that there is a bus service from the domestic terminal at New Chitose Airport to the hotel, which runs at 13:30 and 17:00. Additionally, there are more bus services running before noon that go to the golf course. We hope this makes your future travels even more convenient.Thank you again for your review, and we look forward to welcoming you back again soon!非常感谢您的细致评价!我们非常高兴听到您在我们宁静、亲近大自然的环境中度过了愉快的时光。很高兴您能享受安静的氛围、木屋窗外潺潺的小溪声,甚至还在园区里看到小鹿。我们也很高兴您喜欢我们的上下两层原木度假屋和周围的绿意。很高兴您满意我们的员工提供的热情、细致周到的服务,并且特别感谢您对餐厅服务的高度评价,尤其是对每道菜英文介绍的认可。我们也很感激您对我们各部门之间顺畅衔接的赞扬,您的满意是我们最大的动力。关于交通,我们想告诉您,实际上从新千岁机场国内航站楼有前往酒店的班车,分别在13:30和17:00发车。此外,上午还有更多的班车前往高尔夫球场,希望能为您未来的出行提供更便捷的选择。再次感谢您的评价,期待不久后能再次欢迎您的光临!Hotel Nidom
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sin
Cottage With Forest View Non Smoking
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Hotel review example:
Title: A wonderful stay!
I had a wonderful time staying at this hotel. All the staff were very kind and polite. I had a comfortable stay from check-in to check-out.
The room was clean and well-equipped, so I was able to have a comfortable stay. The bed was especially comfortable and relaxing.
The breakfast food was also delicious and there was a wide variety, so I was very satisfied. The location was convenient, making it very convenient for sightseeing and travel.
I would definitely like to use this hotel again next time! Thank you!
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Original TextTranslated by Google
Response from Property: この度はホテル ニドムにご宿泊頂き、誠に有難うございました。 数多くある宿の中から当館をお選びいただけたことを、重ねて御礼申し上げます。 ニドムの自然や、御食事またスタッフ対応についてお褒めの言葉を頂戴し誠に嬉しく存じ上げます。 お忙しい中ご感想の投稿を賜りまして、ありがとうございました。 是非またのご宿泊を、スタッフ一同心よりお待ち申し上げております。感谢您选择入住酒店尼多姆,衷心感谢您的光临。能在众多酒店中得到您的选择,我们深感荣幸。非常高兴您对尼多姆的自然环境、餐饮以及员工的服务给予了高度评价。在您百忙之中抽空分享您的宝贵意见,我们深表感谢。我们全体员工衷心期待您的再次光临,欢迎您再次入住!
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Hilary Chung
Cottage With Forest View Non Smoking
Stayed in Apr 2024
Family
7 review
4.5/5
Great
Posted on Apr 8, 2024
This is the fourth time I have stayed at this hotel. The shop staff are very nice and polite. And there are Chinese-speaking staff, which makes the check-in and accommodation experience more convenient! Mr. Ding and the old Japanese gentleman on duty at night are very polite and provide high quality service.
The hotel environment is very good, with its own private lake, and wild deer can be seen next to the accommodation. You can also cook your own food
Original TextTranslated by Google
Response from Property: Thank you so much for your continued support! We're thrilled to hear that this is your fourth stay with us and that you’ve had such a positive experience. We're glad our staff, including Mr. Ding and the Japanese gentleman on night duty, were friendly and provided excellent service. It's also wonderful that the Chinese-speaking staff made your check-in and stay even more convenient.We’re happy that you enjoyed the beautiful surroundings, with the private lake and the wild deer just outside your accommodation.Regarding the cooking facilities, we would like to clarify that our rooms are equipped with an IH stove, but it may not have the capacity for extensive cooking. We hope this information will be helpful for your future stays. We look forward to welcoming you back soon!非常感谢您的持续支持!得知这是您第四次入住我们酒店并且拥有如此积极的体验,我们感到非常高兴。我们很高兴听到丁先生和夜班的日本老先生的服务给您留下了深刻的印象,同时也感谢能够提供中文服务的员工,让您的入住体验更加方便。我们也很高兴您喜欢酒店的美丽环境,私家湖泊和住宿旁的野生鹿。关于烹饪设施,我们想澄清一下,虽然我们的房间配备了IH炉具,但它可能不适合进行复杂的烹饪。希望这个信息对您未来的住宿有所帮助。我们期待着再次欢迎您的光临!Hotel Nidom
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Guest User
Cottage With Lake View Non Smoking
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Very satisfied, good service
Original TextTranslated by Google
Response from Property: Thank you for left us a good reviwe! We're glad to hear that you satistied stay with us. We look forward to welcoming you back soon! 感謝您給我們留下好評!很高興聽到您對我們的住宿感到滿意。我們期待着很快再次歡迎您的光臨!Hotel Nidom
KIM SHEE
Cottage With Forest View Non Smoking
Stayed in Dec 2023
Family
17 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Many years ago, I stayed in a cabin near a lake in the forest and spent a snowy night. Watching the snow scenery leisurely in the house made me come back again this year. Unfortunately, it didn’t snow yet today.
Original TextTranslated by Google
Response from Property: Thank you for sharing such a lovely memory with us! We're so happy that the peaceful experience from your previous stay brought you back this year. We hope that next time, you’ll be able to enjoy the beautiful snowfall as you did before. We look forward to welcoming you again!感谢您与我们分享如此美好的回忆!我们很高兴您上次的宁静体验让您今年再次选择入住。希望下次您能够再次享受如之前一样美丽的雪景。期待您的再次光临!Hotel Nidom
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Guest User
Twin Cottage Non smoking
Stayed in Jul 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jul 30, 2023
The room was very clean, the service was very friendly, the breakfast was rich and tasted very good. We booked a triple room, and the hotel gave us two rooms with complete facilities. We enjoyed it very much. We will come again next time if we have the opportunity, and we will recommend to friends
Original TextTranslated by Google
Response from Property: Thank you for your kind review! We’re so glad to hear that you enjoyed the cleanliness of the room, our warm service, and the rich, delicious breakfast. It was our pleasure to offer you an upgrade as an extra gesture of hospitality. We would be truly honored to welcome you back on your next visit and are grateful for your kind recommendation to your friends. Thank you once again for choosing us!衷心感谢您的美好评价!得知您满意房间的清洁度、我们的热情服务以及丰盛美味的早餐,我们感到非常高兴。能够为您提供房型升级作为额外的款待,我们感到十分荣幸。我们期待在您下次光临时再次为您服务,并深感感谢您向朋友们推荐我们的酒店。再次感谢您选择我们!Hotel Nidom
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mayarmy1998
Cottage Twin Room
Stayed in Sep 2024
Travel with friends
113 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Very nice hotel
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We're glad to hear that you had a good experience with us. We hope to welcome you again in the future! 感謝您的反饋!很高興聽到您對我們的酒店有良好的體驗。希望未來能再次歡迎您的光臨! Hotel Nidom
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 28, 2024
I went on a solo trip and found the hospitality excellent. I enjoyed the mesmerising views and the surroundings of the area. I was impressed by many things but most of all their hospitality and service. I highly recommend this place to those who seek a peaceful spot.