Super 8 by Wyndham Kenmore/Buffalo/Niagara Falls Area

For $129.00 per night, I felt like we got no value for our money. Honestly, the price should have been no more than $80.00/night. Our total bill for two nights stay was almost $300.00. The breakfast that is included is coffee, juice, cold cereal, yogurt, instant oatmeal and packaged breakfast food, the absolute bare minimum. I have stayed at many other chain hotels and, for the price of the room, received a full breakfast with freshly prepared foods. We had a room with four adults and two bath towels. We requested more towels but were advised that they were unavailable at the time because Housekeeping did not arrive until 10:30. Well, if you have an early morning appointment, that's unfortunately too late. The hotel has not been updated since approximately the 70's and the bedding, while clean, is quite worn. The only really positive things to say about our stay is that the hotel is quiet (not counting the train noise, which is right across the street), basically clean and seems safe enough. If you are looking for good value for your money, you might consider choosing a hotel that's located a little further away rather than right inside Kenmore.

Had reservations for one night for $94.91. Got there with printed paper in hand and was told they canceled my reservation several months prior. Had email from 3 days before arrival saying looking forward to seeing me and I was "BOOKED". Made me pay $341.25 for room and said any other rooms in area were $600-$800 for that night (it was the night before the eclipse). Went in and room was small, toilet dirty, mirror over sink was completely gone and just frame with ligths and electrical wiring showing. Looked online and found motel 8 miles away with much better review ratings for $169.00 total. Went to desk and told them I wasn't happy with what I had been told and how I was treated and showed him room for half the price and asked for a refund and said I wanted to go to other place. Had only been 22 minutes total since originally paying for room and we had done nothing to room. He refused to refund money and said we were stuck there. Called Wyndham customer service. They "reached out to property" and got nowhere as far as getting the $246.84 extra I had to pay back for me and said there was nothing else they could do. Would never go back to this place. STAY AWAY!!!!! VERY DISAPPOINTED!!!!

It was ok.

This is not what I expected from Wyndham! This was looks like a run down establishment for the early 80's. The room was nasty, the sink wouldn't drain, until I reached under and pulled the lever. The walls has holes, along with the carpet, and bed linen. If this was not a in and out stay for me, I would have went to another hotel. The crazy thing is you have to give a $50 cash deposit at check in! Where was that listed? This location shouldn't be available on any platform.

It was very dirty toilet was not working I told the front desk they didn't do anything I tried to get money back and go somewhere else

Staff were kind and helpful . appreciate the hospital