Hampton by Hilton Tongliao

Hampton by Hilton Tongliao Reviews

Hampton by Hilton Tongliao

Building 1, City Mansion, at the intersection of Binhe Street and Jianguo Road, Horqin District, Tongliao, Inner Mongolia, ChinaView Hotel Details
Hampton by Hilton Tongliao
Hampton by Hilton TongliaoHampton by Hilton TongliaoHampton by Hilton Tongliao
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Hampton by Hilton Tongliao Guest Reviews

4.8/5
Excellent
754 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(754)
Positive reviews(746)
Reviews with photos/video(117)
Delicious breakfast(157)
Friendly front desk staff(118)
Would stay again(51)
Convenient parking(43)
Loved the view(39)
Many amenities(34)
Well decorated(17)
Awesome gym(15)
Negative reviews(8)
Anna
Superior 2-bed Room
Stayed in Oct 2023
Family
15 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Great modern Hotel. Friendly staff. Kids are very welcome. Breakfast Buffet at the 27 floor.
Response from Property: Thank you very much for your full rating of our hotel. Love brings home, and fate brings us together. A shoulder rub and a look back are the beginning of our friendship. Your recognition adds bricks and tiles to our friendship. Thank you for your kindness. May our service make you feel the warmth of your home and the comfortable travel experience. We hope that you will continue to like your friends, and may they become a beautiful scenery for your journey—— Looking forward to seeing you again, happy friends
Ryan61
Superior 2-bed Room
Stayed in Aug 2024
Couples
49 review
4.0/5
Very Good
Posted on Sep 23, 2024
not too bad
water_1974
Cozy Queen Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel service is very good, from the front desk to the restaurant waiters, making people feel very comfortable. The front desk check-in is skilled and fast, and the breakfast waiter will clear the table in time and provide help in a timely manner. The hotel facilities are complete, clean and tidy, and the bathroom is separated into dry and wet areas. The bedding is also very good and comfortable, which can ensure the quality of rest. The hotel has both ground parking lots and underground parking lots, with sufficient parking spaces, which is very suitable for self-driving tours. The variety of breakfast food is slightly small, but it has both Chinese and Western food, hot and cold food, and the quality is good. In short, it was a very good experience,
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Response from Property: Dear Hampton "family", thank you for staying at Hampton by Hilton Tongliao and giving us such a detailed and full score review. Seeing your full score review with pictures, Hampton is very happy that you had a pleasant journey in our hotel! We are very glad that our facilities and services can satisfy you. We are very happy that you feel comfortable and cozy during the time you spend in the hotel. Hampton will continue to work hard and improve the breakfast category you mentioned. We look forward to witnessing our progress with you! Your evaluation is also an encouragement and support to us. We will continue to innovate in service. We hope to provide better service to every guest who comes to the store through warm and meticulous service. Hampton will work harder to create a warm atmosphere of "home" for customers. We look forward to meeting you again at Hampton by Hilton Tongliao. I wish you a happy life and everything goes well-sincerely Hampton
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
11 review
3.7/5
Posted on Apr 14, 2024
I booked a hotel in Tongliao, Inner Mongolia, which is not cheap, but why is it a five-diamond hotel? The twin room is not big, and the breakfast is OK. First of all, the hotel does not have slippers for rainy days, and no shampoo. Although many people do not like to use shampoo in hotels, they are afraid of using shampoo that is too bad. There is no shampoo here, and the toothbrush has no bristles. For comparison, I took a photo of two toothbrushes. How bad is the quality of this hotel's supplies! The hotel is very soundproof, maybe because there are not many people staying, it is very quiet at night and during the day, and it is very good to rest!
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LL-Brown
Cozy Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The service is the best, the environment is elegant, pleasant and comfortable, I will stay here next time
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Response from Property: Dear guest: Thank you for your 5-point praise for our Hampton by Hilton Tongliao. Thank you for your love for our hotel environment. Your best service is the greatest support for our work. Your satisfaction is our honor and the source of our service. Your five-star praise is the living signboard of our Hampton. We will continue to work hard and strive to do better in service, so as to win more satisfaction and five-star praise from Hampton family! The development of Hampton cannot be separated from your continued attention and support. We sincerely invite you to visit again! ----- Active and hard-working Hampton
Tianshangdeganbu-youxianer
Superior 2-bed Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 11, 2024
My family drove to Harbin and transited through Tongliao. We arrived at the hotel at 9 pm on the first day of the Chinese New Year. As soon as we checked into the room, the waiter brought us handmade dumplings. It was so warm! The room is fully equipped and very clean. It is worth collecting.
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Response from Property: Dear Hampton family, thank you very much for your full 5 points of love for our Hampton by Hilton Tongliao. Thank you for choosing our store on the way to Tongliao Road and giving us a chance to show you. Thank you for your love for our handmade dumplings. Dumplings represent reunion. We hope we can accompany you for the Spring Festival reunion like a family. Thank you for your recognition of the hygiene of our hotel rooms. Your recognition is our endless motivation. I look forward to your next stay. -----Waiting for your Hampton
Yizhiweideyijiahuozixiansheng
Deluxe Family Friendly Room (Double bed)
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room is comfortable, the breakfast is rich, and the service is thoughtful. This hotel is newly opened this year, so the facilities are very new and the room is very clean. The hotel's floor-to-ceiling windows have a good view, and the view from the room makes you feel good.
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Response from Property: I am very happy to receive your positive feedback. Thank you for your affirmation of us. I hope that every guest can have an extraordinary experience in every detail. Huan Xiaopeng will do his best to serve you and look forward to your next visit! ——Super happy Huan Xiaopeng
Yuqi
Cozy Queen Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Very satisfied with the environment
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Response from Property: Dear guest: Thank you for your love for the environment of our Tongliao Hilton Hampton Hotel. Thank you for your full five-star review and your recognition of Qiqi from the front desk. Your satisfaction is the driving force of Huan Xiaopeng. We will continue to surpass our efforts through attentive service and let every guest feel our progress. Thank you very much for your attentive evaluation. Qiqi is very happy. The greatest happiness of a person is that her efforts are recognized. Huan Xiaopeng will always be there! Looking forward to accompanying you on every trip---enthusiastic Huan Xiaopeng
Guest User
Cozy Queen Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Special forces came to Tongliao on the weekend I left Jiangsu at 4am🚄 and arrived in Shanghai at 6:30am. I flew directly from Pudong to Tongliao at 10:15am. I got off the plane at 13:20pm to pick up my luggage and took a taxi to the hotel. The airport is not far from the hotel, 12 kilometers away. I have to say that the starting price in Tongliao is really cheap. I haven't seen a starting price of 6 yuan for a long time~ I looked at several hotels before coming and found that Hilton was newly opened this year. The facilities are good and the hotel location is also good, so I decisively chose this one I always think Tongliao is a mixed-race city [snickering] Zhelimu is the old name of Tongliao. It was called Tongliao after the league was changed to a city. Zhelimu means saddle strap in Mongolian. It was named after the meeting of the Ten Banners of Inner Jasak in the Qing Dynasty at Zhelimu Mountain. Tongliao is located in the northeast of Inner Mongolia. It belongs to the Inner Mongolia Autonomous Region in terms of administrative divisions, and it also belongs to the Northeast Economic Zone. So you will find that the accents of the people around you, except for those who speak Mongolian, are all Northeastern. In terms of food, the hotel provides both Chinese and Western breakfasts, and there are also local Northeastern flavors. Of course, there are Mongolian meals, with many varieties. When I left, Wuxi was 30 degrees, and it was minus 4 degrees in Tongliao. It was really cold to walk outside, and it was really warm when I returned to the hotel. The people of Jiangnan felt the powerful power of heating for the first time! How warm was it? I opened the window 24 hours a day, and I didn’t close it when I went to bed at night. I even bought ice cream and sat on the windowsill to cool down. On the day I left Tongliao, a red warning for blizzards was issued. It was minus 15 degrees outside, and the room was comparable to the beach in Sanya. I found a small flaw in the room on the first day, and changed the room on the second day. I stayed for two nights in total. I was quite satisfied with everything. Finally, I have a small suggestion: it would be better if the shower room could provide bathing slippers. I also found that the breakfast package was a little small. I felt that it was just enough for girls, but not enough for boys. However, the young man at the door let me in and repacked my breakfast after hearing what I said. It was very considerate. I give him a thumbs up👍 In short, it was a very satisfactory accommodation experience. I will choose this hotel next time I come to Tongliao
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6/13
Response from Property: The best way to travel is to find a long-lost feeling in a strange place. We believe that detailed service is the most relevant service for you, and we will always work hard on this road. Your love will also be the driving force for us to improve quality. I am very glad to travel with you, and I hope there will be more surprises and touches when we meet next time. Come home often! ——Huan Xiaopeng, who is waiting for you to come home
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 4, 2023
The standard of a star hotel, the service is superb, the environment is beautiful and comfortable, and the breakfast at Mengxi is rich and delicious 😋 Intelligent robot service!
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Response from Property: Huan Xiaopeng has a simple dream, which is to make all guests staying at Huan Peng Hotel feel at home. This is why the hotel has always adhered to the service concept of "friendly, reliable, caring and thoughtful". No matter where you are, as long as you stay at Hilton Hotel, you can enjoy the best and most comfortable service. I hope Xiaopeng will always be with you - the accompanying Huan Xiaopeng
Guest User
Cozy Queen Room
Stayed in Oct 2023
Other
27 review
1.0/5
Posted on Oct 25, 2023
Stayed for two days in a row and a lot of breakfast food was left over. Especially the noodle stew. The room was too hot without air conditioning. It was really unbearable. The hotel didn't have ice cubes. The refrigerator temperature was not high and the water was not cold. So I took a shower. After a while, there was no hot water. Or there was only hot water but no warm water. And the water pressure was very low. The humidifier was full of bugs and dust. They called you at 11 o'clock every day. Then they called you again at 1 o'clock. Go learn hotel management.
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Response from Property: Dear guest, thank you very much for staying at Hampton by Hilton Tongliao and for your detailed comments. Our hotel attaches great importance to food safety issues. We will take photos and keep records every day before breakfast is served. The situation of reusing leftovers as you mentioned will never happen. We sincerely invite you to supervise us when you stay next time. At present, the municipal heating effect of our hotel is very good, but we are not perfect enough to ignore the need for ice water for young and energetic guests. We failed to put the water in our mini refrigerator in advance. We are deeply sorry that we will actively correct it. Due to the unstable voltage of the three parties, an emergency repair was temporarily made, which led to the instability of the hotel's hot water circulation system. We are very self-blaming for the bad stay experience caused by the hot water problem! In order to provide a more perfect stay experience, we will call the guests before the normal check-out time to ask whether they want to stay or need cleaning. I didn't expect to cause you trouble. At the same time, we also tracked the feedback from our colleagues. Every day, the room is delayed for free until 2 pm. Because you did not get the check-out card at the front desk after 2 pm, we called you again to ask whether you want to stay. We really value the experience of every guest. We are sorry that we were unable to give you a perfect stay this time. Your encouragement is really important to us. The general manager of the hotel and the entire management team attach great importance to your comments. We will definitely work hard to correct and improve. We look forward to your stay in the hotel again. We hope that our changes will provide you with a brand new stay experience. At the same time, we also hope that you can give the general manager and management team of the hotel a chance to personally receive you and listen to your opinions carefully. ----- Active and hard-working Huan Xiaopeng
1100053681
Cozy Queen Room
Stayed in Sep 2023
Couples
31 review
5.0/5
Outstanding
Posted on Sep 12, 2023
The hotel is worthy of being a famous brand, with both hardware and software in place. The decoration is simple and stylish, with eye-catching colors and a breath of life; the rooms are clean and tidy, with complete facilities, electric curtains, mini refrigerators, separate washbasins, bathrooms and toilets, and a gym and laundry room on the 21st floor for easy use; the restaurant is on the 27th floor, with a wide view and pleasant scenery. The breakfast is a combination of Chinese and Western, with a combination of meat and vegetables, and a rich variety. It is very pleasant to dine while enjoying the scenery; there are ground and underground parking lots, with sufficient parking spaces, which is convenient for self-driving guests. The management and service pay attention to details, and the front desk and restaurant waiters are considerate and polite; taking the elevator to swipe the room card can only reach the floor where the room and public area are located, which is convenient and safe; the gym also specially placed mineral water and sweat towels, which is very thoughtful. In short, staying in this hotel is a satisfactory experience.
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6/16
Response from Property: Dear friend, thank you for your 5-point praise. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Hampton by Hilton Tongliao will be the most relaxing and comfortable hotel you pass by. To this end, I will work tirelessly, and all my friends are here, waiting for your return. - Literary and sensible Hampton by Hilton
Anonymous User
Deluxe Queen Room
Stayed in Oct 2023
Family
23 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Checked in during the trip, the hotel is new, clean and sanitary. The location is also very good, there are many local delicacies around, and it is a short walk to Liaohe Park. The service staff is very enthusiastic, contacted the check-in requirements by phone one day in advance, and the service was in place.
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Response from Property: Huan Xiaopeng has a simple dream, which is to make all guests staying at Huan Peng Hotel feel at home. This is why the hotel has always adhered to the service concept of "friendly, reliable, caring and thoughtful". No matter where you are, as long as you stay at Hilton Hotel, you can enjoy the best and most comfortable service. I hope Xiaopeng will always be with you - the accompanying Huan Xiaopeng
Guest User
King Superior Business Room
Stayed in Oct 2023
Couples
10 review
4.2/5
Very Good
Posted on Oct 7, 2023
Very satisfied overall The room is relatively new. I heard it has been opened for 3 months. There is basically no decoration smell; The breakfast is good, with rich varieties and taste; The only shortcoming is that the bath towel is really hard to describe. I am afraid it has been used by someone's period before... How did the room attendant check it? Even if it is Hampton, at least it should be named Hilton, tut tut...
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Response from Property: Thank you very much for staying with us and leaving this review in your busy schedule. Your opinions are really important to us. Thank you very much for your encouragement. We will actively improve the guest room linen problem you raised. The guest room will pay special attention to such problems if they happen again. The development of Huanpeng is inseparable from your continued attention and support. We sincerely invite you to visit again! I wish you and your family happiness and everything goes well! ----- Active and hard-working Huan Xiaopeng
Ailvxingdedadarenjia
Deluxe Queen Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 19, 2023
The hotel is very new and clean. The front desk lady is very enthusiastic and gave the children a bag of snacks. There are reception fruits in the room. Overall, it is not bad. Although the breakfast is not very rich, the Mengshi milk tea is still very delicious.
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Response from Property: Thank you very much for staying at our hotel and leaving this review in your busy schedule. Your satisfaction is our honor and the driving force of our service. Your five-star praise is the living signboard of our Hampton Hotel! We will continue to work hard to do better in service. We will definitely step up the improvement of breakfast to win more satisfaction and five-star praise from you! The development of Hampton is inseparable from your continued attention and support. We sincerely invite you to visit again! I wish you and your family happiness and everything goes well! ----- Positive and hard-working Hampton