Tongren Jinjiang Hotel

Tongren Jinjiang Hotel Reviews

Tongren Jinjiang Hotel

No.21 Jinjiang North Road, Bijiang District, Tongren, Guizhou, 554300, ChinaView Hotel Details
Tongren Jinjiang Hotel
Tongren Jinjiang HotelTongren Jinjiang HotelTongren Jinjiang Hotel
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Tongren Jinjiang Hotel Guest Reviews

4.7/5
Outstanding
1166 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1166)
Positive reviews(1145)
Reviews with photos/video(302)
Friendly front desk staff(123)
Delicious breakfast(73)
Large rooms(70)
Would stay again(63)
Relaxing hot springs(43)
Located downtown(26)
Fantastic river view(12)
Delicious buffet(9)
Negative reviews(21)
大大小姐
Deluxe 2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
One day I forgot my bag in my hotel room and left without it. One employee (邓敏)took time out of their day to assist me in getting my bag back. After a couple of days, I got everything back . The customer service here is amazing! Another thing is the room I stayed at was very clean and everything worked fine. The buffet here too was amazing, a lot of options and variety. Would recommend this hotel.
Response from Property: Dear guest: Hello! Thank you very much for staying at Tongren Jinjiang Hotel now. Thank you very much for your recognition and satisfaction with the service of our hotel staff Deng Min. We are very happy to help you. The hotel buffet breakfast is rich and delicious, and there will be take-out boxes! Every city always has a reason to miss, and every hotel has their sweet and warm memories. I hope Jinjiang Hotel will be the warmest and most unique one in your memory! Come back to Jinjiang Hotel often, and wish you: well!
Guest User
Queen Room With River View
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
This hotel left a very deep impression on me. The room is very spacious and clean. The service attitude of Qinqin at the front desk is very good. When I encounter problems, he is very patient and helps me solve them bit by bit. He will also follow up the service. It really feels like home. It is a business trip and An ideal place to stay while traveling.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
A particularly impressive hotel. The front desk service was very good when I checked in. I provided chrysanthemum tea. I have a strong sense of service. I like it. I wanted to know about Tongren’s tourist attractions during my stay. Manager Liu from the front desk gave me a detailed guide to the tourist attractions. The next day, we went very smoothly according to the guide she said [strong]. The room was also super clean. I wiped it with a white paper towel and there was no dust. I commend the service staff in the room. The breakfast was particularly rich. , there are a lot of local specialty snacks in Tongren, I also like it. I will continue to stay in this hotel next time I come to Tongren, and I also recommend everyone to stay there [呲呲][呲呲][呲亚]
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Response from Property: Dear guests: Good afternoon! The hotel's breakfast is a buffet with a rich menu, as well as Tongren's local specialties. Thank you for sharing your stay in detail. Our hotel's business philosophy is all guest-centered, starting from the time you book our hotel. We are always paying attention to you. As long as we can do whatever you need, we will do it. If we can't, we will find a way to help you solve it. Thank you again for your support and satisfaction with Tongren Jinjiang Hotel! We look forward to your visit again and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Other
72 review
5.0/5
Outstanding
Posted on Jul 29, 2024
I have stayed at Jinjiang Hotel in other cities. This hotel is luxurious and elegant, with complete hotel facilities and a very large parking lot. The front desk manager Yang Yang has a good professional quality. Seeing that we are elderly, he proactively asked us if we needed any help and even saw us off to the elevator. , the room is big, clean and tidy, The bathroom has separate wet and dry areas, a large bathtub, and fruits are provided in the room. The surrounding environment is very good. Not far from the ancient city along the river, I will stay at Jinjiang Hotel next time I come to Tongren.
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Response from Property: Dear guests: Hello! The grapes provided by our hotel are produced in our own orchard and are purely natural, green and pollution-free food. Yes, the hotel is not far from various attractions in Tongren, especially the ancient city of Tongren, which is only a 5-minute walk away. Thank you very much for your review of Tongren Jinjiang Hotel. We will continue to work hard to move forward. Thank you again for sharing your review of your stay despite your busy schedule. We look forward to your visit again and wish you all the best!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
A very good stay experience. Manager Liu in the front office is warm and thoughtful in his service and can meet customer needs in a timely manner. The hotel is in a superior location and has convenient transportation. It is 5 minutes away from the ancient city. The room facilities are complete and comfortable. The bathroom is separated from wet and dry, hygienic and clean. The whole hotel has a very good atmosphere. Well, you can use your room card to go to the Houdong Hotel to soak in the hot springs for free. It’s very worthwhile. It’s recommended to stay there [Applause][Applause][Fist][Strong][Strong]
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Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Tongren Jinjiang Hotel, and also thank you for your recognition and praise of the service of our front desk manager Liu. As you said, the hotel is in a very good location, very close to Tongren Ancient City, and very walking distance. Convenient. Thank you again for your love for the hotel's environmental sanitation and facilities. We look forward to your visit again. I wish you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Not bad. The service attitude of Liu Liu in the front office is good. The accommodation environment is good. The price/performance ratio is quite high. The hotel is near the river and has a good location. The breakfast is quite unique. There are local snacks such as oil cakes and rolled noodles. It is a good time. Excellent stay experience, I will continue to choose this hotel next time I come.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your satisfaction and recognition of the hotel staff's service. The hotel is located in the center of Tongren with convenient transportation. The surrounding facilities are mature and convenient for eating, drinking, playing and shopping. Opposite the hotel is Tongren Ancient City. After staying at Jinjiang Hotel, you can walk to the ancient city in 5 minutes. . Thank you again for sharing your review of your stay. We look forward to seeing you again. I wish you happiness every day!
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Couples
2 review
2.2/5
Posted on Apr 1, 2024
Apart from the good location, there is nothing else worth recommending. The shower room leaked and there was water everywhere on the floor after taking a shower. The facilities are old and the hair dryer is broken. The service level is not professional enough. The little girl at the front desk doesn't know what to ask, and her work efficiency is not high. Asking the hotel front desk for a few more bottles of water is not enough (she plausibly says that drinking water in each room is standard and cannot be given more). The pick-up and drop-off service booked by Ctrip actually requires carpooling with other guests, and we have to wait back and forth for other guests. What's amazing is that they think this is a matter of course, and they are really speechless. It seems that the so-called economic poverty is more due to backward thinking. Perhaps it is not just a problem with this hotel. The overall service level and personnel quality of Tongren need to be improved.
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Response from Property: Dear guests: Hello! Regarding the issues you mentioned about leaking shower facilities, old hair dryers, etc., we will promptly investigate and rectify them in a timely manner. Regarding the service level and work efficiency issues you mentioned, we will definitely strengthen training and supervision on the service level and efficiency of new employees. Regarding The problem you mentioned about asking for more bottles of mineral water is that we did not handle it properly. There are 2 bottles as standard. If you need, you can give 2 more bottles. Regarding the problem you mentioned about the pick-up station, you need to share a car. We are a private car. Yes, but if there are 2 guests listed on the same trip at the same time who both need to be picked up, they will be picked up together only if the number of people is small and it does not affect the guests' itinerary. All the issues you mentioned above are our fault. This is because we did not consider you thoroughly in advance, and it is also a failure of our work. We are extremely sorry that you were not satisfied with your stay this time! I dare not ask for your forgiveness. I hope you will be happy every day. I look forward to your visit again. I wish you a happy journey!
Anonymous User
Queen Room With River View
Stayed in Dec 2023
Travel with friends
14 review
1.7/5
Posted on Jan 7, 2024
The cleanliness is so-so. I told the front desk that I wanted a non-smoking room, but the room still smelled of smoke. Maybe it's because of the old hotel. The breakfast is quite satisfactory. Just make do with it to fill your stomach. Don’t even think about eating well.
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Response from Property: Dear guests: Hello! Regarding your feedback about the need for a non-smoking room and the smell of cigarette smoke after checking in, we are extremely sorry because we have failed in our work and made you feel uncomfortable. We will never make the same mistake again in the future! Regarding the breakfast issue you mentioned, thank you for your valuable suggestions. We are constantly changing and producing new products every day. We were not able to leave you with perfect memories this time. We look forward to making up for them next time (give us a chance!) We are working hard. , looking forward to your witness! Wish you all the best!
Guest User
Queen Room With River View
Stayed in Mar 2023
Business travelers
97 review
5.0/5
Outstanding
Posted on Mar 25, 2023
The location of the former hotel is good, the service is good, and the environment is good. Every time I come here, I stay here. It is very convenient. Manager Fan is very nice, very warm and smiling. You can go to the hot spring and exercise for free, and the breakfast is also good
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Response from Property: Dear guests, thank you very much for your praise of our hotel and its staff. The hotel is located in the city center and you can see the bustling and noisy streets, or strolling around the Jinjiang River next to the hotel after dinner is an excellent experience. Woolen cloth! You can enjoy the breakfast on the sixth floor of our hotel very well. It is nutritious and varied. We look forward to your visit again and wish you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 23, 2023
The bed is very soft and very elastic, the room has no peculiar smell, the environment is beautiful, the location is in the city center, the river view is invincible, it is very convenient to travel, the sanitation is very clean, the room facilities are well-equipped, the service of Xiaofan in the front hall is good, warm, like it, and the room is paid The card can also go to the hot spring hotel behind to soak in the hot spring for free, which is a great value for money and a special surprise. The hotel is located in the urban area of Tongren. It is very convenient to travel, and the price is also very favorable. The service attitude of the entire hotel staff is very good. The whole check-in experience is good. I highly recommend everyone to stay here.
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Response from Property: Hello, dear customer! Thank you very much for your support to our hotel and the affirmation of Xiaofan in the front office. We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Haha
Deluxe 2-bed Room
Stayed in Mar 2023
Family
1 review
4.7/5
Amazing
Posted on Mar 25, 2023
good experience 1. The hotel is in the city center, very close to the ancient city of Tongren, more than 8,000 steps back and forth. There are many restaurants nearby, which is convenient for eating and traveling. 2. The hotel has breakfast, which is a good thing for people traveling. There are not many varieties, but it is not bad. It can be full and nutritious. 3. The hotel has a bathtub. After climbing Fanjing Mountain, returning to the hotel to take a bubble bath is very refreshing and relieves the tired body. 4. There are also shortcomings: the service is poor, the non-smoking room booked by Ctrip, but the room given to us is very smelly of smoke, and no one answered the question after running several times at the front desk. There is no way to find an explanation at the front desk. The river view room is a non-smoking room. I went to the restaurant for breakfast on the first day. There was no boiling water in the restaurant. I asked the waiter several times, but no one cared. Hope to improve in the future.
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Response from Property: Dear guests: Good evening! March is the most beautiful day in the world. This season is the most beautiful season in Tongren. Our hotel is indeed located in the center of Tongren, with very convenient transportation. It is opposite to the ancient city of Tongren, and there are Fanjing Mountain and tile-roofed rapeseed flowers in the surrounding area. Thank you for your consideration of our hotel's location. The location, room facilities and equipment are praised. Your stay this time gave us a clear reminder that we will definitely improve. We are very sorry for bringing you a bad feeling of staying. Your valuable opinion is also very important to us. We will inform the relevant department of your suggestion to improve the service and breakfast quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. welcome next time!
Anonymous User
2-bed Room With River View
Stayed in Oct 2021
Couples
52 review
5.0/5
Outstanding
Posted on Oct 10, 2021
The hotel is right next to the Jinjiang River in Tongren City. The scenery is beautiful, and the reception at the front desk is kind and makes people feel at home. Like it, the room is very large, clean and comfortable, and the bathroom has a shower room and a bathtub, which is very spacious. The breakfast at the hotel is very rich and delicious. Self-driving parking is located in the hotel’s underground garage, and the elevator can go up directly. Very satisfied with a stay, I recommend everyone!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Sep 11, 2024
每次到銅仁我首選的酒店肯定是錦江賓館,服務的細節特別讓人感動,出門處理工作回房間就看到服務員黎鳳玲留的便簽和添加的飲用水,也想起那一年生日出差一到酒店房間就發現被佈置成了生日房。細微之處見功夫。這方面錦江賓館真的做的很棒!
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Anonymous User
Deluxe 2-bed Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
來銅仁這邊玩,看推薦就選了錦江賓館,入住的時候前台姍姍很有耐心,介紹非常周到,入住體驗非常的不錯,早上是到六樓吃了早餐,粉很好吃,很熱鬧,還去泡了温泉,到處轉了一下
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Guest User
Queen Room With River View
Stayed in Jul 2024
Couples
30 review
3.0/5
Posted on Jul 18, 2024
房間設施老舊,窗簾臟兮兮的也很舊。電視很小,電視遙控很難用。特別是淋浴非常不好用,衞生間沒有插座,用吹風還得去卧室。沒有歡迎水果,沒有什麼服務。不推薦,以後還是住銅仁國賓館。
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