Atour Hotel (WuzhenTongXiang) Reviews
Atour Hotel (WuzhenTongXiang)
No.325 South Xinhua Road, Tongxiang, Zhejiang, ChinaView Hotel Details
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Atour Hotel (WuzhenTongXiang) Guest Reviews
4.8/5
Excellent
2273 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2273)
Positive reviews(2249)
Reviews with photos/video(256)
Delicious breakfast(337)
Friendly front desk staff(208)
Convenient parking(105)
Close to scenic area(101)
Nice toiletries(73)
Clean bathrooms(32)
Offers pick-up/drop-offs(28)
Garden view(25)
Negative reviews(24)
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
10 review
Outstanding
Posted on Dec 17, 2024
Perfect stay. Everything is great. Recomended
Response from Property: I am very happy to receive such kind words, like a spring breeze in my heart! Your good comments, a simple like, a sincere affirmation will fill our hearts with strength. Duoer will work tirelessly and hope to bring unexpected warmth to every Duoer friend~
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Guest User
Superior Double Room
Stayed in Jul 2024
Family
4 review
Amazing
Posted on Jul 9, 2024
This hotel was a stop over for us which served its purpose. Probably wouldn’t consider for a long stay as we had no fridge in our room. Other than that, can’t fault it.
Response from Property: Dear Duoyou, thank you for your comments on Duoer. It's a pity that we didn't get your full score this time. I hope we can get your full score next time. We will work hard to do better and better. I look forward to seeing you come again next time and see a different us.
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CHEW HUI
Superior Room (2 beds)
Stayed in Jun 2024
Couples
5 review
Outstanding
Posted on Jun 29, 2024
Hotel located near wuzhen. Just take around 5 minutes drive to wuzhen. The view outside hotel is very nice. A lots of restaurant and shop surrounding the hotel. All hotel staffs are very good service and polite.
Response from Property: Dear guest, hello, thank you very much for your thoughtful and heartwarming comments on the hotel. Duoer really wants to give you a big hug. The best journey in life is to go to a strange place and discover a long-lost feeling. Duoer is very lucky to meet you and to be able to serve you. In a strange city, you can feel the warmth of care and care, which brings you closer to this city. Photos of you have left the beautiful time you stayed in the hotel, and also left the traces of your journey in this city. I look forward to meeting you again and wish you all the best.
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MarkKiwi
Superior Double Room
Stayed in Dec 2024
Solo travelers
19 review
Outstanding
Posted on Dec 20, 2024
Slightly older and simpler than some of the Atour hotels I've stayed in recently, but generally a very good stay. Clean, tidy and friendly service.
Response from Property: 得此美言甚歡喜，如沐春風在心間！您的一個好評，一個簡單的喜歡，一句真摯的肯定都會讓我們的內心充滿着力量，朵兒會不懈的努力 希望帶給每一位朵友不期而遇的温暖~
Maria
Superior Room (2 beds)
Stayed in Sep 2024
Family
7 review
Outstanding
Posted on Sep 16, 2024
Clean and spacious room. Staff very helpful and friendly.
Response from Property: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是朵兒前進的動力，朵兒將一如既往地提供優質服務，確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗
David Gobrogge
Superior Double Room
Stayed in Jun 2023
Couples
4 review
Amazing
Posted on Jul 17, 2023
The staff were very friendly and courteous. Check-in was extremely quick and easy. The room was clean and organized as described on the website. The hotels location was near all the places we wanted to visit during our stay.
Response from Property: 嗚嗚嗚。。。。朵兒好傷心哦，沒有得到您的五分好評，一定是朵兒哪裡做的不好了，能給朵兒個機會嗎，可以聯繫一下酒店，有任何問題都可以第一時間幫您解決哦
Guest User
Superior Double Room
Stayed in Jun 2023
Family
6 review
Great
Posted on Jun 15, 2023
The hotel is near Wuzhen resort areas. You can take 5 mins Di Di or take a walk for 15 mins to Wuzhen resort area. There is a long food street there for you to choose. Although this hotel looks like a Chinese traditional building, it is very clean. Receptionists are so kind and helpful.
Response from Property: 親愛的朵友，感謝您對朵兒的點評哦，很可惜這次沒有能得到您的滿分，希望我們下次可以爭取到您的滿分好評，我們會努力越做越好的，期待您下次再來，可以看到不一樣的
Luca_意大利
Elegant Room
Stayed in Jan 2023
Business travelers
15 review
Great
Posted on Jan 12, 2023
Room cozy and very clean, unfortunately due to the Covid situation, the breakfast was delivered in the room.
location close to the main activities
Response from Property: Thank you for your praise. It is the greatest honor for Duoer to get your recognition, and it also gives Duoer a great motivation, let us continue to improve and innovate in our future services, and look forward to your visit again. Duoer will serve you wholeheartedly Service~haha~ I wish you a happy day, more and more beautiful~
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Miaojiaderen
Superior Room (2 beds)
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 10, 2024
Ok、ok
Response from Property: 得此美言甚歡喜，如沐春風在心間！您的一個好評，一個簡單的喜歡，一句真摯的肯定都會讓我們的內心充滿着力量，酒店位於烏鎮鎮新華南路325號，距離烏鎮東柵景區700米，西柵景區1300米，周邊300米就是烏鎮汽車站，交通比較方便，周邊餐飲也非常多，酒店1層大堂設有[竹居][亞朵百貨]公共洗手間][休閑等候區]，酒店還有免費的健身房[汗出]、洗衣房（出塵]可以使用。朵兒會不懈的努力 希望帶給每一位朵友不期而遇的温暖~
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Wangxiaonaobieniu
Queen Room
Stayed in Feb 2025
Couples
1 review
Outstanding
Posted on Feb 9, 2025
The room facilities are good, some small details can reveal some Jiangnan characteristics, and the hotel interior is very beautiful! The service is very good, and they help to solve any needs immediately. This is the kind of hotel you need when traveling with children. The hotel also has Hanfu for rent, and it has a professional makeup artist. The children are so beautiful in photos!
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward. No matter how much we do, it is worth it. Duoer believes that guests are family members, so that every trip of yours feels like home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atuoshi is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again
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Guest User
Queen Room
Stayed in Jan 2025
Family
16 review
Outstanding
Posted on Feb 2, 2025
Yaduo is a trustworthy brand overall. This hotel near Wuzhen has a Jiangnan-style building. The service is very good. It was a bit cold these days due to the rain. The front desk took the initiative to hand over hot tea, and the minibar was also free to drink. Overall, I was satisfied. If there were any shortcomings, 1. It is a bit far from Wuzhen on foot, 2. The price is a bit expensive during holidays, and 3. The water is not very hot at night when it rains.
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward. No matter how much we do, it is worth it. Duoer believes that guests are family members, so that every trip of yours feels like home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atuoshi is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again
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Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Family
16 review
Outstanding
Posted on Jan 31, 2025
I chose Wuzhen for a home trip during the Spring Festival. I chose Atour Hotel in Wuzhen, which was a very wise choice: the hotel is well-equipped, clean and sanitary, the bedding is very comfortable, and the breakfast is rich in variety; the front desk staff is very enthusiastic, and the room attendants are also dedicated and thoughtful. The hotel is also in a good location, near Dongzha, opposite Wuzhen Food Street and within walking distance to Xizha.
I will choose Atour again if I have the chance to come to Wuzhen next time.
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Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward. No matter how much we do, it is worth it. Duoer believes that guests are family members, so that every trip of yours feels like home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atuoshi is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again
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Nimingwangyou025369
Superior Double Room
Stayed in Jan 2025
Family
20 review
Outstanding
Posted on Jan 28, 2025
The location is easy to find, and you can see a big logo at a glance. The environment is very good, and the atmosphere is also 🈶️. It is the best store with a good atmosphere, which makes people feel very comfortable. The environment is very sophisticated, and it can be seen that it has been carefully designed, which makes people shine.
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward. No matter how much we do, it is worth it. Duoer believes that guests are family members, so that every trip of yours feels like home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atuoshi is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again
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Guest User
Superior Double Room
Stayed in Jan 2025
Couples
2 review
Posted on Jan 24, 2025
Environment: The soundproofing is very poor. I didn't sleep well the whole night. I have stayed in many hotels under Huazhu Club, but this one made me sleepless the whole night. I woke up at around 4 o'clock and fell asleep in a daze. At 8 or 9 o'clock, I was woken up by people in the corridor. There were motor sounds and voices in the corridor. The mattress was very slippery and I accidentally moved it away. It hit my calf and there was a bruise the next day.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We will learn from your experience and make corresponding improvements. We once again express our sincere apologies for your poor experience. We will continue to work hard to provide you with quality services and look forward to your understanding and support.
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Anonymous User
Superior Double Room
Stayed in Jan 2025
Family
2 review
Outstanding
Posted on Jan 23, 2025
Of all the hotel chains, I like Atour the most. The thoughtful preparation of children's toiletries and slippers has left me with a good first impression. Considering that I woke up late the next day, I bought breakfast in advance. They didn't seem unhappy because I didn't eat in the hotel. They still enthusiastically put the cake I bought into a fresh-keeping bag, and packed it in another bag the next day so that I could carry it back to the room for dinner. When I left, they gave me Tongxiang local specialties as souvenirs. When they heard that I forgot to bring water, they gave each person a bottle of mineral water, and the key point was that it was warm water.
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Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward. No matter how much we do, it is worth it. Duoer believes that guests are family members, so that every trip of yours feels like home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atuoshi is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again
Show More
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