Hotels near Kaw River Rustics, Topeka

We stayed on February 3 with our dance team and I accidentally left my charging station for my iphone and iwatch in the room when I left Saturday. I called Saturday evening when I realized I had left it. Spoke to the man working the front desk, he assured me he would make sure to get in touch with housekeeping first thing in the morning, because we still had team members there that could bring it back when they left Sunday morning. Sunday afternoon I still hadn't heard anything, so I called again. This time I had to leave a message with housekeeping. I left a couple different messages and none of them were ever returned. I called again today (1 week later) told the girl at the front desk that I had called a few times about this and had never gotten an answer or a call back. She said ”well it was never turned in.” When I asked why my messages were never returned, she didn't respond at all. I have no doubt someone kept it for themselves, whatever I'm the one who left it, my fault. But the fact that not a single message was ever returned is extremely frustrating. Had it not been for this incident, I would have given them a 4 star rating. The room was nice, the check in staff on the night of February 3 was fantastic. But this has left a very bad taste in my mouth and I won't stay here again.

Let me start off by saying the good things first! check in staff was extremely nice and welcoming. She went above and beyond telling a story about Topeka to my children, and informing us about the hotel. We were told from the beginning that the hot tub was not working which was fine, we did use the pool instead. The rooms seem moderately clean and the bed was comfortable. However with all that being said I don’t think I would recommend this hotel for families the room was very cramped and the bathroom situation is not ideal, the shower was built into a rounded pillar (think turret) my 5 year old slipped on the rounded portion while trying to wash her hair and the bathroom vanity being on the outside of the bathroom made it difficult to get up and get ready without waking everyone up, also the toilet ran very loudly. The walls were thin so you could hear everything. My biggest complaint might be that there seems to be a musty smell lingering in the hotel, I’m not sure what it is due to however it didn’t affect the cleanliness but it did linger. Over all it’s not a bad place to stop for one night or even for 1-2 people but for a family of 3-4 specifically with young children I wouldn’t recommend it.

房間寬敞舒服，物品齊全乾凈，對於一個有些潔癖的人來説相當滿意。酒店不僅硬件條件過硬，酒店員工的服務也很棒！前台辦理入住快捷，介紹各種注意事項言簡意賅，概率高！

Very good accommodation experience, good breakfast 👍

I made my reservation for my young son and our new Yorkie puppy to stay for one night and my biggest disappointment was that due to flight delays I did not get to enjoy the room or the amenities that were available to me. The staff checking in and out were lovely and I will be staying there the next time I’m passing through town, hopefully for longer. :)