Doubletree by Hilton Toronto Airport Guest Reviews
4.1/5
Very Good
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(112)
Positive reviews(11)
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Negative reviews(1)
Guest User
Two Queen Room
Stayed in Oct 2023
Business travelers
27 review
4.0/5
Very Good
Posted on Oct 23, 2023
Farther from downtown than anticipated, but that was my fault for not checking that out beforehand. Still, I used the airport shuttle to get back to the airport and from there I could get a train to downtown.
AB3XX
Two Queen Room
Stayed in Mar 2024
Family
1 review
3.5/5
Posted on Mar 28, 2024
As advertised
Guest User
Two Queen Room
Stayed in May 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on May 11, 2024
The chocolate chip cookies were delicious.
The room was clean and comfortable.
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Guest User
Two Queen Room
Stayed in Sep 2024
Business travelers
2 review
1.0/5
Posted on Sep 30, 2024
Very unpleasant experience.
I checked in on the evening of 9/28 local time, and the front desk said that my room rate included breakfast for two. The next day when I went to the restaurant downstairs for dinner, I was told that breakfast was not included. The front desk (two Indians) was very impatient and told me that breakfast was not included without even looking at my order information. I went back to the room to get my English hotel confirmation to negotiate, and the hotel front desk didn't even look at my confirmation and changed the words to say that breakfast was included before letting me in for breakfast. First of all, I suspect this is discrimination and bullying against Chinese faces. Secondly, I very much doubt whether the hotel's standards for hiring employees include a good and reasonable service attitude and whether the hotel is operating with integrity? I will never go to this kind of hotel again, avoid it.
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Guest User
Two Queen Room
Stayed in Aug 2024
Family
8 review
4.0/5
Very Good
Posted on Aug 21, 2024
Clean and tidy, the bed is relatively large, and there are hot muffins on arrival, which taste good.
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Guest User
Two Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The room was clean and the free shuttle bus to and from the airport was very convenient
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Aezy
Two Room Two Queen Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The service, comfort and cleanliness were perfect!
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Guest User
King Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
good
The staff are friendly
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Yuhong
King Room
Stayed in Jun 2022
Solo travelers
48 review
4.0/5
Very Good
Posted on Jun 26, 2022
Among the many hotels near Toronto Airport, the DoubleTree by Hilton is closer to bus 52. Whether it is going east to the Lawrence West subway entrance, or going west to Toronto Pearson Airport, it is more convenient.
The lobby is bright and clean. There are two restaurants on the first floor: Starbucks and Jack Astors.