Guest User
March 12, 2024
Arrived on a Saturday evening at 6pm - service was pretty lacking. Literally given a key and told where to park, that was it Room was far from what was sold in the description on website - we stayed in a “Spa” room - listing included a hot tub but was actually a dirty jacuzz style bath tub Room was dated, dirty and mould above bathroom window. Definitely no blackout curtains again as was stated in room description which when you have a 2yr old is important for him to settle to sleep - we had to make our own Also air con only in the sitting room area, not in bedroom so when trying to sleep in high temperature was not pleasant at all. No fans provided either and when we went to ask at reception there was no one there (at 8pm) when the sign said reception open till 9pm Good location tho and easy parking Just nowhere near the high price tag attached to this room