Family-friendly Hotels in Toulouse

Entering the lobby is like visiting a small art gallery , very colorful and nice to look at . Staff where very friendly and efficient and shortly after checking in I was in my room which was spacious clean and quiet and well equipped. I liked the “ rain forest “ shower and the steam proof mirror and the generous amenities in the bathroom like the bathrobe and slippers. The bed and pillows where nice and soft which was conducive to a nice sleep. A stylish hotel in a good location

Stayed for two days when in Toulouse Room was on the 3rd floor overlooking the park and pool Room was a good size Nice bathroom Separate toilet Small fridge Tv Room was nice and clean Adequate for a two day stay Staff polite Front of hotel surrounds were a bit tatty - looks abandoned / closed down Nice little bar Didn’t eat at Hotel

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

I cannot speak too highly of the management and senior staff of this hotel. My wife and I left our car in the hotel car park when we went on vacation in USA. Because of Covid-19 the hotel had to close down before our return and, in addition, our return was delayed by over 2 months because of the virus and the cancellation of flights. The hotel was still closed down when we eventually returned. As soon as the hotel management under the leadership of Mme Céline CONGE realized that the hotel had to close and that our car was locked up in its car park the Manager of Accommodations, Laetitia PEYRE de LESCURE immediately contacted us by e-mail. She told us not to worry and that they would take good care of our car until our return …. even though the hotel would be closed. In USA we endured 5 cancellations of our return flights. We kept in close contact with the accommodations manager who was an absolute angel, and she continually expressed empathy and constantly reassured us not to worry. As our return approached, the Restaurant Manager Kim TRUONG checked the car tyres, reconnected and recharged the car battery. This was a great burden off our minds. When we returned over 2 month’s late all we had to do after our stressful Covid-19 experience was to phone the Hotel Manager who arranged for us to have access to our car. I have never come across such amazing customer service in my many years of travelling. We have stayed at Novotel many times and have always found pleasant staff. In addition, this is a really great hotel with an airport shuttle service, and I cannot recommend it enough.

The hotel is very comfortable and comfortable and is very comfortable and comfortable. The family room was spacious with quality and cleanness, and every one was able to offer its breakfasts in an old ”violet dryer”, fresh, excellent and nice. Love the cats, we appreciated their presence in the garden. Another more: the vehicles can be parked inside the property. We will come back with great pleasure. To be strongly recommended. Veronica, Mathilde, Lisa and Hugo