Hôtel Mercure Toulouse Centre Wilson Capitole Reviews

All in all nice place. Bathrooms dated and shower cubicle not good. I would rate as a 3 star not four as no shampoo etc and in need of better facilities in rooms. That said, very pleasent stay, good staff and very central

Well located in the capitole with access to great food places around. The downside is the room is quite small and the lack of amenities such as the gym. Overall decent stay for business travel and short holiday in Toulouse.

great hotel. 5 nights. quiet room. good bedding. Great varied breakfast. Toulouse to discover on foot. excursions to Albi and Carcassonne. air conditioning Ok.

Good location and poor facilities

Very nice. Very central. Impeccable staff. Very nice room maybe the bathroom could improve but overall ok.

The hotel is centrally located just off the Jardin Pierre Goudouli which in convenient to the Jean Jaures metro stop and also the Aero Bus Stop. Le Capitole is less than a few minutes stroll away as are many restaurants, shops and supermarkets. The Aero bus was 8euro or an Uber was 22euro. The hotel is very attractive from the outside and indeed this continues to the plush furnishings of the lobby and reception area. The is a quaint bar area to convene in but is staffed by reception. The welcome was pleasant and efficient. Time was taken to explain the surrounding area with a map provided. However wrong information was presented regarding complimentary breakfast on the weekend days due to my status, which the person at check out did not agree with. The room was a privilege room which comes with it a certain expectation and standard. The room was well sized with a comfortable bed and range of pillows to suit your needed. There was a functional chair and desk along with a complimentary mini bar and Nespresso machine. Robe and slippers were also provided. The furnishings were acceptable but on the verge of showing wear and tear with a musty smell which filled the room. The window of the room was small and disproportionate stuck in the corner of the room with a view to a fire escape and internal residential courtyard. The open WiFi was of good strength with an average of 40mbs. The bathroom was disappointing regarding its age, toilet flush and over bath shower. The breakfast was a very pleasant affair in the 1st floor breakfast room. It was tastefully decorated and had a pleasing array of food from hot offerings to continental. It was well staffed and stocked. Overall this is a pleasant hotel at a good price point, but missing the little elements of refinement one might expect from a 4 star Mercure.

Very nice hotel with good breakfast, central location and clean rooms. The only negative point i have to make is that check in and check out was slow and could have been much quicker. The hotel staff are friendly and there is a bar located downstairs. Would recommend

Decent place to stay right in the centre of town. Slightly dated but the rooms are clean and staff fantasic

Excellent hotel in Toulouse, I enjoyed our stay very much.. however in the morning my husband took too long to take his shower, so I decided to go and eat breakfast without him. For a change I was welcomed by a lovely waiter, who showed me how to squeeze some fresh oranges, and where the breakfast sausages were. I was very impressed by the selection of dairy products, even though I am dairy intolerant. Huge variety of seeds and nuts, including dried fruit. To be honest, I wish I had brought my budgie, he would have devoured all the seeds.. Why don’t more hotels cater for birds? After an hour my husband decided to join me. He ate his second, all butter croissant with local confiture in silence.

We stayed here for two nights at the beginning and again at the end of our holiday. It's in a great central location and the staff were really accommodating with first and early check in, and then a very late arrival. Our first visit was a regular room which is on the small side (as are many in Europe), for the return we booked a Privilege room which was well worth it. We didn't have the breakfast as didn't feel that it was worth 20 Euro/person for us as we generally grab a coffee and croissant. The only criticism, and it's very much a personal preference but I'm certain others will relate, is that they use a mattress protector under the sheet that basically amounts to a plastic shower cap. It's some kind of waterproof fabric that crinkles when you turn over and traps your body heat so you wake up sweltering in the middle of the night. This was in both rooms and we tried to put up with it. Finally, the last night we actually took it off. It's a shame as the beds are really comfortable. I've stayed in hundreds of hotels of varying "stars"and that sort of protector is not the norm, there are better ones out there that don't leave guests feeling like they're in a midnight sauna. Hopefully management gets enough feedback that they consider a more reasonable alternative.

It’s very well located with good offers. We had a nice double room however the pillows weren’t the best at all. The bed itself I thought was very comfortable. I loved the shower. I didn’t like that they want to hold funds on your card in case you get breakfast or something else.

The hotel is very clean, modern and centrally-located. The area is nice with various restaurants and shops close by. The staff at the hotel were very friendly. The breakfast buffet was quite vast,

This hotel is on a side street near one of the main thoroughfares in Toulouse. I arrive after midnight and was warmly greeted by staff. The rooms are small by American standards, but comfortable with modern decor. The breakfast buffet was well stocked with a variety of fruit, breads, cheeses, meats, cereals, and yogurt as well as warm dishes like eggs and sausage. The Wifi in my room was reasonably fast and easy to connect. The staff were friendly and helpful. I would gladly stay here again.

Great hotel for visiting Toulouse. Very friendly and helpful staff. Location is within 5 minutes walk of the Metro enabling easy connections throughout Toulouse and beyond. Also have their own underground car park. Capitole and the river to name two examples are 5 and 15 minutes walk away. Very comfortable and quiet rooms, variety of pillows, windows that open, large TV, good free Wi-Fi (no device limit or registration required). Breakfast lovely, with a good range of opening hours and a wide variety of hot and cold items. Would definitely recommend to all visitors and would happily stay again when in Toulouse.