Grand Hôtel d'Orléans

Grand Hôtel d'Orléans Reviews

Grand Hôtel d'Orléans

72 Rue de Bayard, Toulouse, 31000, FranceView Hotel Details
Grand Hôtel d'Orléans
Grand Hôtel d'OrléansGrand Hôtel d'OrléansGrand Hôtel d'Orléans
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Grand Hôtel d'Orléans Guest Reviews

4/5
Very Good
45 review
Verified reviews
Location3.9
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(45)
Positive reviews(43)
Reviews with photos/video(1)
Negative reviews(2)
Natko52
Classic Double or Twin Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Останавливались в этом отеле на 2 ночи. Хорошее расположение относительно вокзала и центра.Чисто, приветливые девушки на рецепции. Завтраки не брали. В номере есть чайная станция, кофе, чай, сахар.Старинное , аутентичный отель, рекомендую.
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Anonymous User
Classic Double or Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
在火車站附近,位置很方便。酒店有古早的風格,房間內設施還可以,整體比較新。注意的是晚上11點之後大門會默認鎖住,如果需要進入的話需要打電話。
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Anonymous User
Triple Room
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Sep 30, 2024
房間總的來説還可以吧。但和預訂時的圖片完全不符,也沒有介紹中説的泳池。懶得和攜程囉嗦,多半無果。衹是旅途中途住一晚上,不想影響了心情!
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Guest User
Classic Double or Twin Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
酒店位置很好,離開火車站很近,很方便,而且夏天有空調,很好用,很不錯!如果下回還來圖盧茲,我還會選擇住在這裏!
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등대TV
Classic Double or Twin Room
Stayed in Sep 2022
Solo travelers
6 review
3.7/5
Posted on Sep 8, 2022
버스와 기차역 바로 앞으로 툴루즈에 늦게 도착하거나 짐이 부담스러워 멀리 이동이 힘들다면 하루정도는 묵을만 합니다. 내부 시설은 너무 낡고 오래되었지만 커피포트와 에어컨이 있는 점은 괜찮았습니다.
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Guest User
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
Well placed for the train station - and then an easy walk to the beautiful town center. You enter each of the (large) rooms from the open roofed central balcony. The rooms are spacious and well-appointed. Including good air conditioning. The breakfast is worth every centime
Response from Property: Dear Gerald, Thank you for taking the time to leave us this beautiful comment. We are delighted to read that you enjoyed our charming hotel and our excellent breakfast. We look forward to welcoming you soon. L'équipe du Grand Hôtel d'Orleans
markfP1398JR
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 24, 2024
Toulouse isnt a large centre but this is just a bit too far out from sights if you cannot walk easily ( my wife had a foot injury) and the bus flow is a bit of a walk. Metro at SNCF Station is a fair hike too. Has 3 mini markets nearby. Breakfast kept us going well incl hot and cold elements. Rooms are a bit more basic than expected with only 2 or 3 each floor with windows to the street others overlook the internal hallway. Obvs handy for Gare and car hire.
Entiia
Stayed in May 2024
Travel with friends
3.0/5
Posted on May 7, 2024
The staff was not completely awake. We had there e-bikes and they did not know that there were also baanniers and chargers. Staff was of course kindly and they spok english too. The rooms are nice and comfortable enough. The breakfast was exellent.
Response from Property: Dear Entiia, Thank you for taking the time to leave us a comment. We'll be sure to remind our staff about our bike customers. However, thank you for pointing out the friendliness of our staff. We look forward to welcoming you on your next cycling trip! Sincerely
Guest User
Stayed in Sep 2023
Couples
3.0/5
Posted on Sep 16, 2023
The hotel was very old and tired. The carpets were horrible and there was no ventilation in the toilet or bathroom. One morning there was no hot water for showers. It was no way as good as the reviews indicated or the photographs looked. It was clean and close to the railway station and the air conditioning was most welcome but there was no joy in returning to the hotel after a long day.
Response from Property: Dear Jeanne, Thank you for taking the time to leave us your feedback. We are sorry to hear that our services did not live up to your expectations. All our carpets were changed less than 2 years ago. The problem with the water was beyond our control. We still hope to have the pleasure of seeing you again in the near future, so that we can give you a much better impression, Yours sincerely L'équipe du Grand Hôtel d'Orleans
Guest User
Stayed in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 13, 2023
This hotel is in a great location and only a short distance from the train station and a very easy walk into the old town. The room was large and the bed was comfortable. The shower nozzle was broken and the water just squirted out like a tap which was not ideal. The hotel has a central courtyard which is open all the way to the roof which means your hear everything going on if you leave your window open. The room is air conditioned which you would need in summer. The restaurant across the road had wonderful cassoulet.
Response from Property: Good morning, Thank you for your detailed feedback. We are delighted that you enjoyed your stay in Toulouse. We are informing our room service of the difficulties encountered. We wish you a nice day. Grand Hôtel d'Orléans' team
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
The staff were very helpful. The room was very comfortable and the hotel very pleasant. I left an item there and they have been very helpful finding it and assisting with returning to me. The location was very convenient to the main train station .
Response from Property: Timkeba, good afternoon Thank you very much for your review. We hope to see you soon again :) Céline and Brigitte Hugounet
Guest User
Stayed in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
A great meal in the restaurant adjacent to the hotel called brasserie la Ripaille. They even let me stay at my table after I had finished my meal because I had a late train to catch. It was a very warm day in Toulouse and they even brought me a carafe of icy water without me asking. A warmly recommend this restaurant if you have a train to catch in Toulouse Montabiau.
Response from Property: Good afternoon, It is a pleasure to read you. Thank you very much for your comment, which we have shared with our teams. You are and will always be welcome at the Grand Hôtel Orléans, we look forward to seeing you again soon. Have a beautiful day ! Céline and Brigitte Hugounet
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 12, 2023
The group of three that I was travelling amongst were all impressed by the hotel. Three adults can be an awkward number to book a room for and the hotel provided this for us. I made the booking via *********** but I would not hesitate to contact the hotel in future to make a reservation directly with them from now on. I intend to visit Toulouse again in the future and I would again have no hesitation in establishing availability with the hotel prior to looking at searches via internet sites. The hotel is perfectly situated for use of the main train station, which was why I booked here, it is also in a good main route into Toulouse for pedestrians, nice cafes and bars only a ten minute walk away. Well done to the staff who received us and looked after us perfectly, again well done and keep up the good work as I would definitely recommend this hotel to travellers for a short stay in Toulouse. I have rated this hotel as excellent and five green dots to reflect our requirements for that particular leg of our journey. We visited for a Rugby League match and if any Rugby League supporters are intending on visiting Toulouse then I would like you to champion this family owned and run establishment.
Response from Property: Good afternoon 901seang, A delight ! your comment is just amazing! Thank you for taking the time to share your entire experience with us. We do have rooms that can accommodate 3 people, 4 people if they are adults and children… and yes, do not hesitate to contact us directly for your future stay. Do not hesitate to contact our reception manager Mélissa, who will pay particular attention to your request. We have already forwarded your comment to all of our teams, and we are very happy to have been able to meet all your expectations. We look forward to seeing you again, see you soon! Céline and Brigitte Hugounet
Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 12, 2023
The hotel is very central, right across from the main train station; the city center is within 10-15 minutes walking distance with plenty of restaurants, shops and bars to choose from. The staff is welcoming and attentive. My room on the 3rd floor (European) was pretty quiet and the metal shutter worked at blocking light and sounds.
Response from Property: Good morning Eric V, We thank you very much to have taking time to leave us a review. Thank you for your note, really ! Have a nice day Céline and Brigitte Hugounet
Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 12, 2023
The hotel is a great place to stay and its located in the center around marengo SNCF where you can easly walk for a minut to take a train to any place in france. The surronging of the hotel is intersting.
Response from Property: Good afternoon Tesfayesusm, Thank you very to taking your time to leave us a review. Also, thank you for your note. We hope to see you soon next time, Céline and Brigitte Hugounet