Nemea Appart Hotel Concorde Toulouse Gare Matabiau Guest Reviews
4.2/5
Very Good
113 review
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Verified reviews
Location4.5
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(113)
Positive reviews(108)
Reviews with photos/video(20)
Clean and tidy(28)
Awesome stay(22)
Awesome rooms(21)
Easy to get around(13)
Convenient location(12)
Close to train station(10)
Large rooms(5)
Many amenities(5)
Negative reviews(5)
Morr1tz
Standard Double Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Aug 1, 2024
*
If you're heading to Toulouse and want a comfortable place to stay, I highly recommend the Nemea Appart'Hotel Toulouse Concorde. One of the best things about it is its fantastic location—right across from the main train station, Gare Matabiau, just a 2-minute walk away -literally opposite the hotel. This makes getting around the city super easy and convenient.
The hotel itself is impressively clean. From the lobby to the rooms, everything is spotless and well-maintained. The rooms are set up apartment-style, which is great if you like having a bit more space and the option to cook. Each room comes with a fridge and all the cooking utensils you might need, so it's perfect if you're planning a longer stay or just want to whip up your own meals.
The bed in my room was really spacious and comfortable, which is always a plus after a long day of exploring. The bathroom was another highlight, featuring a nice bathtub where you can unwind.
Another standout feature is the friendly staff. They were always helpful and made sure I had everything I needed, which really added to the overall positive experience.
Overall, staying at the Nemea Appart'Hotel was a great experience. It combines a prime location with all the comforts of home and excellent service, making it a top choice for anyone visiting Toulouse.
Guest User
One-Bedroom Apartment
Stayed in Jun 2024
Family
1 review
3.0/5
Posted on Jul 24, 2024
The hotel is very clean and good location. But they asked 150 Euro deposit when I first day arrived. After four days when I checked out they didn't gave me money back. Different staff said different things. Someone said will be gave me back same day tonight. Someone said gave me back in three working days. Until now I already back home for three days I still haven't received the money. Really bad experience. Never go to this hotel again.
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jun 19, 2024
fuss free, 24/7 reception was very helpful, location was very convenient
Guest User
Standard Double Room
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Oct 14, 2024
Not my first time at the Nemea Toulouse. Great appart hotel, very comfortable but noticing over the years, it s getting a bit run down. Bed side lamp broken, light bulb missing, toilet seat fixed poorly. It s a shame. Overall very good and clean..
Check in was a bit disappointing though , I arrived 45 mn early before check in time but I was told to wait. Check in was not warm , just robotic , lack of customer service in a way. But thankfully the person at check out was totally different and with a smile.
Kyoko
Standard Double Room
Stayed in Mar 2024
Couples
3 review
2.7/5
Posted on Apr 7, 2024
We liked the room but didn't get enough amenities (only 2 small tubes of shampoo for 3 nights for 2 people). There is no room cleaning service.
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Wonderful Apart hotel just opposite the train station. Room is so spacious, we booked for double room but was pleasantly surprised to be given a studio with small pantry. It has lovely view over the canal and train station. Lots of eateries and supermarkets within few mins walk. Value for money and definitely enjoyed our stay in Nemea Apart Toulouse Concorde!
mai
Standard Double Room
Stayed in Jul 2024
Couples
3 review
4.0/5
Very Good
Posted on Aug 20, 2024
The room is good size. Clean. Complete apartment amenities. Near the train station. 9 minutes by taxi from toulouse airport. Conveniently located to the centrum of toulouse. Varied restaurant choices around too. You simply can't go wrong with this stay. Of course the basic of hotels isn't part of it: coffee/tea, nor housekeeping and you got to throw your trash upon check out. Still we enjoy our stay. :)
Excess: there is a beeping sound coming from the toilet exhaust or extinguisher.
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
4.5/5
Great
Posted on Apr 28, 2024
The room was very big, clean and comfy. I really enjoyed my stay.
I was happy over all, only thing I was surprised that they are asking €150 security deposit ( hopefully I will get back in 24 hours as they said).
ChrisNguyen
Standard Double Room
Stayed in Nov 2023
Business travelers
3 review
3.7/5
Posted on Jan 4, 2024
Unfortunately, I found it to be average. There were some issues regarding the amenities provided, as toothbrushes and toothpaste were not available. Additionally, I noticed that the cleanliness of the room did not meet my expectations.
Saphia
Standard Double Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Amazing service and professionalism from the team. It was a great experience overall
Guest User
Standard Double Room
Stayed in Aug 2023
Couples
8 review
3.5/5
Posted on Oct 3, 2023
They’ve got spa and sauna. Locations is very good. Staffs are nice. The room wasn’t very clean when we got in. There were holes on curtain and blanket.
PHILLIP JAMES
Standard Double Room
Stayed in Jul 2023
Solo travelers
21 review
4.2/5
Very Good
Posted on Oct 11, 2023
This hotel is very close (virtually opposite) to Toulouse Central Station. My room was on level 7 with good city views. The room has all the standard amenities including a very small kitchen with plates and cutlery. There is BBC on the TV, but not CNN, which is general standard in Europe in 3 to 4 star hotels. The bathroom was very large and shower was exceptional. The air-conditioning was also easy to use and worked effectively. However, there is 150 Euro deposit, even when you have prepaid for the reservation. This was not clearly stated when making the booking. This is so called "security deposit", is required to cover the loss of plates, cups and knifes/forks this go missing They tried to insist I use a credit card for this payment, but I decided to pay cash. The only problem with security deposits, they often take many weeks to return to international debit and credit cards. Other issues about this location: Just 1 min walk from the hotel is an excellent mini supermarket, which sells things likes ice, alcoholic drinks and a range of salads. While this hotel is convenient to the central station and supermarkets, it is about 2 to 3 km walk to main tourist attractions of Toulouse - cathedrals and plazas. If you coming to see Toulouse to visit Airbus (Factory Tour and Museum), the metro train departs from the central station area, with additional transfer to a Tram. The total travel time is 1 hour. If you traveling to the airport, the airport express bus leaves from the Central Station zone (about 2 mins walk from the hotel). The fare is 9 Euros which expensive for 25 to 30 min trip. The first bus leaves at 5:00am and bus operate every 15 to 20 mins. There are cheaper ways to airport, but that requires a metro, tram and or bus connections.
Guest User
Standard Double Room
Stayed in Jul 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Aug 24, 2023
It's all nicer than expectation but with the guarantee is a little bit annoying
Guan Liang
Standard Double Room
Stayed in Oct 2023
Couples
10 review
4.7/5
Amazing
Posted on Nov 17, 2023
Nice and clean accommodation. In the heart of city.
Guest User
Standard Double Room
Stayed in Mar 2023
Solo travelers
23 review
2.5/5
Posted on Apr 3, 2023
Ok location if you need the train .. rooms pleasant but over designed .. some staff not friendly or helpful