Hotels near Shaws Merthyr Tydfil, Town

Quaint house. Clean spaces. Every morning, the ladies fusses over what they can get you for breakfast. Feels like being at a grandmother's house.

Visiting The New Windsor was a pleasant surprise, which we thoroughly enjoyed. The interior has been completely modernised and tastefully decorated with a lovely contemporary feel. The staff were welcoming and attentive throughout the evening and the food delicious. We wish this new venture every success.

When my husband and I first viewed Llechwen Hall as a potential venue for our wedding, we instantly fell in love with it. The breathtaking views, coupled with the hotel’s blend of classic charm and modern style, made it clear to us that this was the perfect place to celebrate our special day. The beauty of the venue was simply undeniable, and we were thrilled to book Llechwen Hall as our wedding venue. However, our planning experience with Llechwen Hall was a mix of highs and lows. While there were many positive moments, we did encounter some challenges, primarily due to miscommunication caused by a turnover of wedding coordinators. Unfortunately, this led to some frustration as we found ourselves having to repeat details and discussions that had not been passed on to the new coordinators. For example, from the beginning, we had discussed and stated the importance of having a spacious room for the morning of the wedding to accommodate all of our bridesmaids, myself, and our mothers. As the wedding date approached, we discovered that there was no record of this request, and all the larger rooms in the hotel were already occupied. This was a significant source of stress and disappointment. Despite this setback, we must commend Megan and Rachel for their efforts in securing the Llanfabon Suite for us on the morning of the wedding. They went above and beyond to decorate the room beautifully, allowing us all to get ready together, which was truly appreciated. One particularly concerning incident occurred when we called the venue to make a payment towards our wedding. Shockingly, we were told that there was no record of our wedding being booked at all. This was incredibly alarming, especially considering that by this point, we had already paid a substantial amount toward the total cost. After a tense conversation, it turned out that the receptionist had mistakenly been looking at the wrong year. While this was eventually resolved, it caused us considerable anxiety, raising doubts about the venue’s attention to detail on even the simplest matters. Fast forward to the evening of our wedding, and unfortunately, another issue arose. Toward the later part of the night, I (the groom) ordered a pint at the bar, only to be told that I was not allowed a glass and could only have a paper cup. As you can imagine, a pint in a paper cup was frothy and undrinkable. Frustrated, I expressed my displeasure, stating, ”This is my wedding,” and a member of our wedding party rightly pointed out that after spending so much on the event, the least they could do was provide a proper glass. It was only after this that they finally gave me a glass, but this should never have been an issue in the first place. That said, I want to emphasize how grateful we are for the support we received from Megan, our final wedding coordinator. Megan was amazing—helpful, kind, and truly dedicated to making our wedding day special. She turned what had been a stressful planning process into

Stayed one night to save having to leave at an ungodly hour from Liverpool for a visit to the University. Lovely welcome from Reception. The twin room was great and perfect for us. The tea and coffee making facilities are adequate, there are plenty of plug sockets and USB ports, lots of coat hangers and a luggage rack, a flat screen TV (I had no problems with it, which is unusual for me with hotel room TVs!) and a hairdryer in the room. In the bathroom were soaps, shampoos and shower gels and plenty of towels. The room was quiet and the beds really comfortable and we slept like babies! Breakfast was lovely. I had the full Welsh breakfast (minus the cockles!) there was lots of it and it was delicious! My daughter had the continental breakfast and there was a lot of choice - cereals, fruits, pastries, yoghurts, etc. I thought the breakfasts were great value for money and the restaurant staff were friendly and professional, as were all the members of the hotel staff. I would definitely stay here again and would recommend to anyone visiting the area.

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

The communication from the hotel was first rate giving me all the information I needed. I arrived and was greeted by a friendly receptionist who checked us in efficiently. The rooms are lovely with soft and comfy beds. Our stay was cut short due to family issues and this is where the hotel staff excelled. They went above and beyond to assist us which was really appreciated. We have booked to return in the near future and are really looking forward to coming back. Many thanks