To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.4
Cleanliness4.3
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All reviews(291)
Positive reviews(276)
Reviews with photos/video(138)
Relaxing hot springs(45)
Offers pick-up/drop-offs(43)
Secluded lake view(37)
Great value for money(35)
Tasty food(18)
Near shopping area(12)
Convenient for shopping(11)
Friendly front desk staff(7)
Negative reviews(15)
NIAN ERN
Japanese-Style Room With Lake View Part Non-smoking
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Hotel with nice lake toya view. walking distance to restaurant and convenient store just opposite hotel!
Ng
Japanese-Style Room-East Wing
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 26, 2024
Awesome location near central Toyako Onsen. Room had gorgeous lake view and onsen was spacious and well-maintained. Only thing is that the hotel is a bit dated and mattresses were a bit thin.
GB Chia
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Near the main street, easy access to the bus stop to Sapporo. Nice location, can see the nice view of the Lake Toya.
Anonymous User
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Good view and high CP. will recommend friends to come here. Driver is very friendly.
Diona Ady
Japanese-Style Room With Lake View Part Non-smoking
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Nice view from room. Recommend ππ»
Junyuan Liang
Lake Side Guest Room (Air Conditioner, Bath, Washlet Included) [Japanese Room][Non-Smoking]
Stayed in Aug 2024
Couples
12 review
4.0/5
Very Good
Posted on Sep 5, 2024
Very good location facing lake Toya. You can see the fireworks right in your room. But it was a little smelly.
LYS_
Japanese-western Room With Lake View Part Non-smoking
Stayed in Feb 2025
Family
7 review
3.7/5
Posted on Feb 16, 2025
Room had a good view of the lake. Very busy hotel with foreign tourists and tour groups. No local tourists spotted. Dinner and breakfast was average and did not exceed expectations. Seems like a run of the mill hotel that caters to tour groups. Staff was helpful and friendly though.
Eric Shiu so
Lake Side Guest Room (Air Conditioner, Bath, Washlet Included) [Japanese Room][Non-Smoking]
Stayed in Aug 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 13, 2024
Good for family. We enjoy very much the food, view and hot spring there. Highly recommended.
Guest User
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Jun 2024
Family
3 review
3.0/5
Posted on Jun 11, 2024
Not recommended. Rooms were old, dinner was so so. Staff were polite, and this made me think twice about giving them a lower rating
Kae-Waraporn
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Dec 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 17, 2025
Hotel a bit old but location is great. Onsen area looks not modern and too old.
Attattzz
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Sep 2024
Solo travelers
18 review
3.5/5
Posted on Oct 7, 2024
Very old hotel, room was not very clean. Location was great, near the bus stop with a convenient store across the road. You're paying for the view of Lake Toya from the room. Overall hardware and service were lacking. Way overpriced product.
Chow Alicia
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Aug 2024
Couples
32 review
5.0/5
Outstanding
Posted on Aug 18, 2024
My room is facing lake Toya with full view. Breakfast and dinner are good. Overall is good. Will come back again
Zhi Xing
Japanese-Style Room-West Building
Stayed in Feb 2024
Solo travelers
13 review
4.5/5
Great
Posted on Feb 10, 2024
It was a cozy room and the onsen was quite big with multiple segments. I just didnβt think the food was good (i had better at the other business hotels i stayed at. However staff was friendly and multilingual and the gift shop made it convenient to buy souvenirs from the area!
Peter Jaiu
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
We are booking the lake view room,and could see the firework all the time.
Lobule
Lake Side Guest Room (Air Conditioner, Bath, Washlet Included) [Japanese Room][Non-Smoking]
Stayed in Oct 2024
Family
8 review
3.7/5
Posted on Oct 23, 2024
Good location, you can walk to the front of hotel to see the fireworks πππ